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Customer reviews for Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control for
Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control
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3.9 out of 5 stars
stars
282 ratings185 reviews
  1. 5 stars55% (156)
  2. 4 stars18% (52)
  3. 3 stars7% (20)
  4. 2 stars2% (5)
  5. 1 star17% (49)

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Showing 131-140 of 185 reviews
Jul 22, 2024
Reviewer name: Pk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Must have

Great grill

Helpful?6ULYGL8FCYYS15614115225
Jul 28, 2025
Reviewer name: MJN
3 out of 5 stars
3 out of 5 stars review

It's a grill. Why have an oven feature!!

I've seen this grill in my local Sam's Club. I love the look and feel of it. It seems like a quality build. However, I won't purchase it (as much as I want to). There are too many complaints about the Thermocouple. I can't be bothered with a procedure to start the grill a certain way in order to use it every time I go to light it. I would think most people are buying a grill to actually GRILL and not buying a grill to have the ability to use it as an oven. Just my two cents...

Helpful?6ULYGL8FCYYS15614115225
Jun 18, 2025
Reviewer name: bob27
4 out of 5 stars
4 out of 5 stars review

Low And Slow

Assembling the grill is tedious but not rocket science. I read complaints about poor heat, I discovered if the temp gauge is too tight, it wont register properly. I sear, then cook on low and slow, There is a double set of "flavoring bars" and the system works perfectly, creating lots of BBQ scent at even the lowest settings. Lighting the inner two burners takes a bit of a learning curve. My previous grill was a Weber Genesis and for me, this Member's Mark grill is much better.

Helpful?6ULYGL8FCYYS15614115225
Feb 13, 2024
Reviewer name: ShortStuff
5 out of 5 stars
5 out of 5 stars review

Quality, Quality, Quality

Excited to cook everything on my new grill

Helpful?6ULYGL8FCYYS15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Oct 20, 2024
Reviewer name: MJ Kelley
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sam's credit card bank is horrible`

The grill was OK but the purchase with the Sams Synchony credit card was horrible

Helpful?6ULYGL8FCYYS15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. As the manufacturer of the Member's Mark Pro-Series 4 Burner gas grill, we don't have access to store/credit card order information for how/where your grill was purchased, nor can we provide feedback to the club regarding your credit card bank experience. By leaving a review, it is only reflected for the product you purchased, NOT your purchase experience. The 1 star review only reflects on the Member's Mark Pro-Series 4 Burner gas grill and NOT the Sam's Club purchase or credit card experience. To make a formal complaint about your order experience, please reach out to Member's Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Feel free to leave feedback specifically about the grill you purchased. Your feedback is important to us. We are always looking for ways to improve customer experience regarding our products. Hope this helps!

Jul 29, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill

This is the best grill I have ever owned.

Helpful?6ULYGL8FCYYS15614115225
Apr 8, 2024
Reviewer name: J C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Works great heat zones are accurate

Helpful?6ULYGL8FCYYS15614115225
Jun 30, 2024
Reviewer name: Craig
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value for the cost

So far, so good. Easy to put together. Good amount of cooking space for the cost.

Helpful?6ULYGL8FCYYS15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

May 10, 2024
Reviewer name: Chef Chad
5 out of 5 stars
5 out of 5 stars review

hope it works better than i put it together.

a few of the instructions were a little tough to follow. I had to rewatch a few times. Particulally #17.

Review from BILT
Helpful?6ULYGL8FCYYS15614115225
Jun 9, 2025
Reviewer name: gillz
1 out of 5 stars
1 out of 5 stars review

instructions are not clear to put it together

It is too much work to put it together and it is sitting in my garage as a pile of million pieces :(

Helpful?6ULYGL8FCYYS15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that the assembly did not go smoothly. Please Note: There is an interactive 3D app called BILT that is free to download for both iPhone and Android users. Many customers find it helpful during assembly, as you can pause, zoom-in, rotate and interact with the assembly instructions. Additionally, Sam's Club offers grill assembly through their clubs. For your convenience I have attached a link below that will take you to the assembly section of their website. Please have your Sam's Club membership number handy: https://orders.handy.com/partners/sams_club?service_sku=sams_club_grill_smoker_assembly For more information or assistance, please reach out to Member's Mark Help Center toll free at: : (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Hope this helps!