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Customer reviews for Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control for
Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control
3.9 out of 5 stars
stars
282 ratings185 reviews
  1. 5 stars55% (156)
  2. 4 stars18% (52)
  3. 3 stars7% (20)
  4. 2 stars2% (5)
  5. 1 star17% (49)

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Showing 111-120 of 185 reviews
Mar 31, 2024
Barbara C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member smart pro grill

Loved it from day one.

Helpful?2CXF7G5AXJNO15614115225
Aug 25, 2024
unknown
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Grill

Excellent build

Helpful?2CXF7G5AXJNO15614115225
Jul 16, 2024
Terry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding

Well built

Helpful?2CXF7G5AXJNO15614115225
Apr 28, 2024
Decker
4 out of 5 stars
4 out of 5 stars review

So far so good...

We bought this grill last weekend and at my husband's request, I assembled it. At 70 years old, I was able to complete the assembly by myself, in about three hours. There were two things I needed help with; lifting the body of the grill out of the packaging and lifting it to place it on the base once it was completed. there were a lot of pieces to assemble. I would have liked to use my power screwdriver to put it together, but unfortunately, the locations of the screw holes were in confined spaces for the most part and the screwdriver didn't fit. In fact, I had some difficulty getting a manual driver in the space available. So far, we haven't used it, so can't comment on the functionality yet. Will update once we try it out if necessary.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re happy to hear that the assembly went smoothly. Please consider subscribing to our YouTube channel where you can find step-by-step instructions, troubleshooting, recipes and more! <br />https://www.youtube.com/&#64;MembersMarkGrills/videos<br /><br />For your convenience, I&#39;ve included a link below to a Quick start guide for the Pro-Series 4 Burner Gas Grill with Thermostatic Controls, to help you get familiar with all the features that your grill has to offer: https://www.youtube.com/watch?v&#61;GHjwYHaPPV0&amp;t&#61;210s<br /><br />Hope this helps!

Jul 15, 2024
Notch 8
5 out of 5 stars
5 out of 5 stars review

Great grill

I am very happy with this grill! It is well made and is comparable to other high end, higher priced grills. Assembly took a couple of hours (which was expected) and, unlike a lot of other prefab products, everything lined up and fit perfectly! We've done several cooks on it since July 4th and have had great results. I read several reviews, many positive, many negative, but went with it anyway and am glad I did. One negative review was that it was hard to assemble with one person. The instructions clearly state that it's a two person job. A number of other complaints were about the two inside burners (#2 & 3) not staying lit. Please, please READ INSTRUCTIONS! They will tell you to push knob in, turn and hold for 3-5 seconds longer. And if you do so then you won't have any issues. In closing I will say that you can't go wrong with this grill!!

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re happy to hear that assembly went smoothly. Your feedback regarding the difficulty assembling without a second person has been noted. Thank you for choosing Member&#39;s Mark, happy grilling!

Mar 12, 2024
GE
5 out of 5 stars
5 out of 5 stars review

Pro series grill

This is a fantastic grill. It was easy to build from the instructions and even easier to use. I was able to utilize each feature. The side burner worked great for boiling corn and heating up beans to go with my food. I just have to remember to make sure to oil the grates prior to adding the meat. Everything cooked up evenly and was cooked to perfection.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please consider subscribing to our YouTube Channel where you can find step-by-step instructional videos, troubleshooting, recipes and more! https://www.youtube.com/&#64;MembersMarkGrills/videos Thank you for choosing Member&#39;s Mark!

Sep 14, 2024
Phor
3 out of 5 stars
3 out of 5 stars review

Read the instructions!

For those complaining that the middle burners won't ignite really need to read the manual. The inner two burners have to be held in for about 5 seconds to ignite. They work fine on our grill. We've used it 4 times in the last two weeks. I've never eaten so much steak.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please feel free to provide feedback regarding your experience with your grill. We would love to know how to turn that 3 star rating into a 4 or 5! For questions or assistance, don&#39;t hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support&#64;proseriesbbq.com. Happy grilling!

Jun 29, 2024
TJ
5 out of 5 stars
5 out of 5 stars review

Exceeded expectations...very pleased!

Purchased this two months ago, and have been very pleased. This appears to be a rebranded Coleman Pro Series. This series of Coleman is only available in Canada. I looked at both Weber and Napoleon mid-level lines, both of which were priced significantly higher than this Members Mark. This MM grill is well-built, has much of the same options, and doesn't have plastic in the areas that the Webers and Napoleons do. And the comparable Napoleon is made in China, not Canada. You have to move up quite a bit in price to get the Canada-made models I've been using it regularly and have had no issues. Easy to keep clean, and I recommend you clean it often to avoid any grease issues. The zones are even, and the temps get plenty hot. Puts nice grill marks on the meat (burgers, chicken, pork chops, brats). It is likely those who have said they cannot get above 300 degrees are having issues with the regulator. Just follow the recommended instructions of turning the propane valve on slowly and waiting the 30 seconds before igniting the grill. I've gotten to 500+ with no issues...just give it 7-10 minutes. Regarding the center burners, I just hold the two knobs in for 30 seconds and have not had any issues with them not staying lit. You need to give the sensors time to heat up. The window is great, but yes after a while you will need to clean it. The cover is first-class. Heavy material, holds well with the velcro, and the vents keep it in place during heavy winds and storms. The only two caveats are: 1. When the grill gets up to 450+ degrees the lid handle gets pretty hot to the touch. 2. As others have mentioned, if it's really breezy it can impact your grilling time as the back has an opening that allows some airflow. But neither of these are game-changers. Also, I'd highly recommend the Cuisinart Grill Renew Steam Cleaner Grill Brush at Sam's. Use this from the start and you will protect your grates from scratches, and avoid the possibility of stray brush strands in your food. Plus it works fantastic to quickly get your grates clean...again, follow the instructions. Overall, super pleased with this grill. Love the look of it as well.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave such a detailed review. Your feedback is important to us. Thank you for choosing Member&#39;s Mark, happy grilling!

Jul 20, 2024
Dartman
5 out of 5 stars
5 out of 5 stars review

Great Grill

I have been using this grill for several months and it works great. Even though I was concerned with the reviews of the center burners, I have had no issue with lighting them or keeping them lit. Grill is easy to pull apart and clean, if I did not use BBQ sauce it probably would not need the cleaning that I do. It heats up well and I usually leave it on low or just above for most cooking.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member&#39;s Mark!

Oct 20, 2024
MJ Kelley
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sam's credit card bank is horrible`

The grill was OK but the purchase with the Sams Synchony credit card was horrible

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. As the manufacturer of the Member&#39;s Mark Pro-Series 4 Burner gas grill, we don&#39;t have access to store/credit card order information for how/where your grill was purchased, nor can we provide feedback to the club regarding your credit card bank experience. By leaving a review, it is only reflected for the product you purchased, NOT your purchase experience. The 1 star review only reflects on the Member&#39;s Mark Pro-Series 4 Burner gas grill and NOT the Sam&#39;s Club purchase or credit card experience. <br /><br />To make a formal complaint about your order experience, please reach out to Member&#39;s Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Feel free to leave feedback specifically about the grill you purchased. Your feedback is important to us. We are always looking for ways to improve customer experience regarding our products. Hope this helps!