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Customer reviews for Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control for
Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control
3.9 out of 5 stars
stars280 ratings183 reviews
  1. 5 stars56% (156)
  2. 4 stars19% (52)
  3. 3 stars7% (20)
  4. 2 stars2% (5)
  5. 1 star17% (47)

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Showing 111-120 of 183 reviews
Jul 22, 2024
Pk
5 out of 5 stars review

Verified Purchase

Must have

Great grill

Helpful?2CXF7G5AXJNO15614115225
Mar 31, 2024
Barbara C
5 out of 5 stars review

Verified Purchase

Member smart pro grill

Loved it from day one.

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Jul 15, 2024
Notch 8
5 out of 5 stars review

Great grill

I am very happy with this grill! It is well made and is comparable to other high end, higher priced grills. Assembly took a couple of hours (which was expected) and, unlike a lot of other prefab products, everything lined up and fit perfectly! We've done several cooks on it since July 4th and have had great results. I read several reviews, many positive, many negative, but went with it anyway and am glad I did. One negative review was that it was hard to assemble with one person. The instructions clearly state that it's a two person job. A number of other complaints were about the two inside burners (#2 & 3) not staying lit. Please, please READ INSTRUCTIONS! They will tell you to push knob in, turn and hold for 3-5 seconds longer. And if you do so then you won't have any issues. In closing I will say that you can't go wrong with this grill!!

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear that assembly went smoothly. Your feedback regarding the difficulty assembling without a second person has been noted. Thank you for choosing Member's Mark, happy grilling!

Jun 29, 2024
TJ
5 out of 5 stars review

Exceeded expectations...very pleased!

Purchased this two months ago, and have been very pleased. This appears to be a rebranded Coleman Pro Series. This series of Coleman is only available in Canada. I looked at both Weber and Napoleon mid-level lines, both of which were priced significantly higher than this Members Mark. This MM grill is well-built, has much of the same options, and doesn't have plastic in the areas that the Webers and Napoleons do. And the comparable Napoleon is made in China, not Canada. You have to move up quite a bit in price to get the Canada-made models I've been using it regularly and have had no issues. Easy to keep clean, and I recommend you clean it often to avoid any grease issues. The zones are even, and the temps get plenty hot. Puts nice grill marks on the meat (burgers, chicken, pork chops, brats). It is likely those who have said they cannot get above 300 degrees are having issues with the regulator. Just follow the recommended instructions of turning the propane valve on slowly and waiting the 30 seconds before igniting the grill. I've gotten to 500+ with no issues...just give it 7-10 minutes. Regarding the center burners, I just hold the two knobs in for 30 seconds and have not had any issues with them not staying lit. You need to give the sensors time to heat up. The window is great, but yes after a while you will need to clean it. The cover is first-class. Heavy material, holds well with the velcro, and the vents keep it in place during heavy winds and storms. The only two caveats are: 1. When the grill gets up to 450+ degrees the lid handle gets pretty hot to the touch. 2. As others have mentioned, if it's really breezy it can impact your grilling time as the back has an opening that allows some airflow. But neither of these are game-changers. Also, I'd highly recommend the Cuisinart Grill Renew Steam Cleaner Grill Brush at Sam's. Use this from the start and you will protect your grates from scratches, and avoid the possibility of stray brush strands in your food. Plus it works fantastic to quickly get your grates clean...again, follow the instructions. Overall, super pleased with this grill. Love the look of it as well.

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reply from Member's Mark Supplier

Thank you for taking time to leave such a detailed review. Your feedback is important to us. Thank you for choosing Member's Mark, happy grilling!

Mar 12, 2024
GE
5 out of 5 stars review

Pro series grill

This is a fantastic grill. It was easy to build from the instructions and even easier to use. I was able to utilize each feature. The side burner worked great for boiling corn and heating up beans to go with my food. I just have to remember to make sure to oil the grates prior to adding the meat. Everything cooked up evenly and was cooked to perfection.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please consider subscribing to our YouTube Channel where you can find step-by-step instructional videos, troubleshooting, recipes and more! https://www.youtube.com/@MembersMarkGrills/videos Thank you for choosing Member's Mark!

Sep 14, 2024
Phor
3 out of 5 stars review

Read the instructions!

For those complaining that the middle burners won't ignite really need to read the manual. The inner two burners have to be held in for about 5 seconds to ignite. They work fine on our grill. We've used it 4 times in the last two weeks. I've never eaten so much steak.

Helpful?2CXF7G5AXJNO15614115225
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please feel free to provide feedback regarding your experience with your grill. We would love to know how to turn that 3 star rating into a 4 or 5! For questions or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Happy grilling!

Jul 20, 2024
Dartman
5 out of 5 stars review

Great Grill

I have been using this grill for several months and it works great. Even though I was concerned with the reviews of the center burners, I have had no issue with lighting them or keeping them lit. Grill is easy to pull apart and clean, if I did not use BBQ sauce it probably would not need the cleaning that I do. It heats up well and I usually leave it on low or just above for most cooking.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Apr 28, 2024
Decker
4 out of 5 stars review

So far so good...

We bought this grill last weekend and at my husband's request, I assembled it. At 70 years old, I was able to complete the assembly by myself, in about three hours. There were two things I needed help with; lifting the body of the grill out of the packaging and lifting it to place it on the base once it was completed. there were a lot of pieces to assemble. I would have liked to use my power screwdriver to put it together, but unfortunately, the locations of the screw holes were in confined spaces for the most part and the screwdriver didn't fit. In fact, I had some difficulty getting a manual driver in the space available. So far, we haven't used it, so can't comment on the functionality yet. Will update once we try it out if necessary.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re happy to hear that the assembly went smoothly. Please consider subscribing to our YouTube channel where you can find step-by-step instructions, troubleshooting, recipes and more! <br />https://www.youtube.com/&#64;MembersMarkGrills/videos<br /><br />For your convenience, I&#39;ve included a link below to a Quick start guide for the Pro-Series 4 Burner Gas Grill with Thermostatic Controls, to help you get familiar with all the features that your grill has to offer: https://www.youtube.com/watch?v&#61;GHjwYHaPPV0&amp;t&#61;210s<br /><br />Hope this helps!

Sep 2, 2024
Wildfire
1 out of 5 stars review

Doesn't work

can't get middle burners to ignite

Review from BILT
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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please note the lighting procedure for the middle 2 burners: <br /><br />To light burners #2 and #3, you must push in and turn the control knobs to “HI” and hold for 10-15 seconds to allow the thermocouple time to heat up. ATTENTION: IF YOU RELEASE THE CONTROL KNOB TOO SOON, THE BURNER FLAME FOR BOTH BURNER #2 AND BURNER #3 WILL EXTINGUISH.<br /><br />For your convenience, I&#39;ve included a link to a playlist on our YouTube channel, where you can find step-by-step instructions, troubleshooting steps, and more. <br />https://www.youtube.com/playlist?list&#61;PLt_pmryXkYnEtb8K4gR1yVHBtYJWjuq9Z<br /><br />For questions or assistance, please reach out to customer service by phone or email at: 1-833-454-0864 or support&#64;proseriesbbq.com. Hope this helps!

Aug 13, 2025
Grill Setup
4 out of 5 stars review

Instructions for Grill Setup

The black colors in the instructions make it hard to see all parts clearly but instructions worked.

Review from BILT
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