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Member's Mark 5-Burner Propane Gas Grill

That BILT program is the nearest tool in the box. What a wonderful design!

BILT makes the assembly easy…

BILT

3D model instructions were excellent

Works Well

Wonderful

5Bunner grill is the best thing ever that I’ve bou

Gives wings a beautiful color

Awesome

Great Grill

During my order I wrote special note to deliver this on the back side patio of my home, but it was left on the front driveway with the packaging falling apart and soak in the rain. I been trying to reach the customer service for few days and always at least an hour wait. I later had to pay somebody to haul this to the back. There are multiple heavy items I ordered and instructions or special notes were ignored. I didn't assemble yet so cant comment on the quality. They all were dropped at the wrong location. Please call me or email me to resolve this matter.

Delivery issue

Rubis new grill

The package was delivered very promptly.  Upon unpackaging we realized there was no hardware included in order to put grill together. I contacted service to request a hardware package be sent and was advised it would take 5 to 7 days. After 7 days have past, I contacted them again only to be told warehouse was changing locations and my parts had not shipped yet. In the meantime, we have grill parts scattered waiting for missing screws/bolts. VERY DISSATSIFIED!

Missing parts

i was apprehensive.  A 5 burner gas grill for an extraordinary price?  Well, i decided to take a chance and i am glad i did.  1) Ad said unit weight was 124 lbs.  Printed on carton was 167 lbs.  The difference was 43 lbs. of heavy cardboard separating the parts.  Very well packaged.  2) Excellent instructions making the assembly process smooth and easy.  But, it is a two person project.  3) High quality product.  Just like Weber but for a third of the price.  4) Everything is included, even extra nuts and bolts should a part fall through a crack in the deck boards (it did happen. Then did assembly on units cardboard).  

My apprehension was unnessary.  This is one time where taking a chance and saving money on a less expensive product paid off.

Amazing Product and Value

Customer reviews for Member's Mark 5-Burner Propane Gas Grill

Member photos