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Customer reviews for Member's Mark 5-Burner Propane Gas Grill for
Member's Mark 5-Burner Propane Gas Grill
4.6 out of 5 stars
stars636 ratings351 reviews
  1. 5 stars77% (487)
  2. 4 stars13% (85)
  3. 3 stars3% (22)
  4. 2 stars2% (13)
  5. 1 star5% (29)

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Showing 1-10 of 351 reviews
May 18, 2025
Doug
5 out of 5 stars review

Verified Purchase

Amazing Product and Value

i was apprehensive. A 5 burner gas grill for an extraordinary price? Well, i decided to take a chance and i am glad i did. 1) Ad said unit weight was 124 lbs. Printed on carton was 167 lbs. The difference was 43 lbs. of heavy cardboard separating the parts. Very well packaged. 2) Excellent instructions making the assembly process smooth and easy. But, it is a two person project. 3) High quality product. Just like Weber but for a third of the price. 4) Everything is included, even extra nuts and bolts should a part fall through a crack in the deck boards (it did happen. Then did assembly on units cardboard). My apprehension was unnessary. This is one time where taking a chance and saving money on a less expensive product paid off.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave such a detailed review of your experience! We're happy to hear that assembly went smoothly and you're enjoying the Member's Mark 5 Burner Gas Grill. Thank you for choosing Member's Mark!

May 5, 2025
Tony
5 out of 5 stars review

Verified Purchase

So glad I did!

I had been fighting giving up my Kenmore beloved barbecue grill. It was on its last legs. It was to me the best design grill I’ve ever had. So after my wife insisted I started looking for a replacement. I saw this at Sam’s club. Sleek, sturdy, a sear zone feature and side burner, plus a cover. The prices was right and I took it home. Took some thought to put together but the way they packaged the nuts and bolts and the directions I was done in a little over an hour. Cooking on it has been great heats up fast and maintains temperature evenly. You will not regret this purchase.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy you found everything you were looking for in the Member's Mark 5 Burner Grill. Happy grilling!

Jan 22, 2025
Karen S
5 out of 5 stars review

Verified Purchase

Great grill for a wonderful price!

This grill is great! I was searching for a grill that wouldn't break the bank but also had specific specs. I wanted 5 burners, 4 wheels, a searer and doors in the front. Sounds easy but it wasn't. This grill is very very sturdy. The material quality is wonderful. I have used it 6 times in the last 3 weeks and I am very impressed. I didn't give up any quality by not buying a name brand grill I am glad I didn't spend an arm and a leg for a big brand grill.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so glad you found what you were looking for with Member's Mark! Happy grilling!

Apr 5, 2025
GP
5 out of 5 stars review

Verified Purchase

Best Deal in Town

Can't beat the value here. Easy assembly and this grill is on fire for the price. Can't beat the value, with 4-burners, side burner, and it comes with a cover. Sounds trivial, right. Nah, that's a big deal given a cover that fits your grill is included in the price saving me time and money. That's a big deal! Keep it up Sam's...it's the little things that have a big impact.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review with all your favorite features! We're happy to hear that the assembly went smoothly. Thank you for choosing Member's Mark, happy grilling!

May 27, 2025
Mary Barnum
5 out of 5 stars review

Verified Purchase

Gas Grille

Ordered it on Friday and was delivered Saturday. Easy to put together. Works great except the chef needs to learn how to regulate the heat. Every thing doesn’t need to be charred! I would definitely recommend this grill to a friend.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your recommendation. We're happy to hear that assembly went smoothly. Thank you for choosing Member's Mark!

Jun 26, 2025
Chad
5 out of 5 stars review

Verified Purchase

Great value and well made

Have cooked on this a few times already and I love it also heats up nice and even. Doesn't feel cheap like other grills I've looked at. Also a. Nice bonus it comes with a cover that is super well made and durable for weather. You can beat it at this price make sure you have someone to help you lift it because it's heavy!

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark, happy grilling!

Dec 2, 2024
JVOG
4 out of 5 stars review

Verified Purchase

Value Option

Look, not a Weber, not claiming to be a Weber, but the value is unbeatable if you take care of it, keep it dry/covered and are okay with replacing it every 5 years (I got a solid 7 out of the last one). Huge cooking area, balanced heat, ample side-burner BTUs for blackening/frying. Build quality is a bit flimsy (went together fine and the instructions were clear), but if you are the occasional griller, for $300, you can't go wrong.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jan 15, 2025
Huh
4 out of 5 stars review

Verified Purchase

Good looking Grill at a Great Price!

The price was right and it certainly does the job. I got it as a holiday gift so I haven't been able to use it much, but it has done okay even in extremely cold weather. The "Sear Zone" burner was a big help in the cold. Assembly was pretty easy. We used the book, but the 3D BILT app looks pretty cool. It took two of us about 90 minutes from start to finish. Some of the parts are plastic and feel pretty flimsy, but overall construction was stout. The whole thing is pretty stable and rolls around easily on concrete. The bottom is not replaceable or removable. I can see this being an issue. This has been the single quickest point of failure in every grill i've ever owned. All and all it's a nice looking grill and the price was right.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the bottom panel has been noted. We're happy to hear that the assembly went smoothly. For replacement part or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Thank you for choosing Member's Mark!

Jun 30, 2025
Rschmalz
3 out of 5 stars review

Verified Purchase

Could be better

The price was good got it on sale. The directions to assemble were not the clearest. There is a larger gap between the grill plates and the edge of the grill box so when you try to clean the grill the grill plates move around a lot. After owning for two months noticed rust starting to form. The grill cooks well, and the cover is great, just not sure about the quality.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that the assembly did not go smoothly. Please Note: There is a 3D interactive app called BILT that is free to download for both Android and iPhone users. Many customers find it helpful during assembly. <br /><br />Alternatively, Sam&#39;s Club offers grill assembly through their clubs. For your convenience I have attached a link below that will take you to the assembly section of their website: https://orders.handy.com/partners/sams_club?service_sku&#61;sams_club_grill_smoker_assembly <br /><br />Your feedback regarding movement of the cooking grates has been noted. Please Note: There are maintenance and cleaning tips for a number of parts in your user manual. If replacement parts are required, don&#39;t hesitate to reach out to customer care by phone or email at: 1-833-454-0864 <br />or support&#64;proseriesbbq.com. We would be happy to ship any required parts right to your home. Hope this helps!

Jun 13, 2025
Liz without a grill
1 out of 5 stars review

Verified Purchase

Missing parts

The package was delivered very promptly. Upon unpackaging we realized there was no hardware included in order to put grill together. I contacted service to request a hardware package be sent and was advised it would take 5 to 7 days. After 7 days have past, I contacted them again only to be told warehouse was changing locations and my parts had not shipped yet. In the meantime, we have grill parts scattered waiting for missing screws/bolts. VERY DISSATSIFIED!

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear about your missing hardware pack. We apologize for the delay in receiving a replacement. The replacement parts and hardware were stored and shipped from a warehouse in Canada. With the recent tariffs put in place, we set up and shipped all our warranty parts to a new warehouse within the USA so valued customers like yourself didn&#39;t have to pay extra tax, or face delays with shipping at the border. With this transfer of parts, there is a delay for initial warehouse set-up. We apologize for the inconvenience, and will get your part to you as soon as the set-up is complete. Once your order has shipped an email with tracking information will be sent. If you&#39;re looking to get your grill set up, the option of a return for a replacement is available at your point of purchase. Hope this helps!