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Customer reviews for Member's Mark 5-Burner Propane Gas Grill for
Member's Mark 5-Burner Propane Gas Grill
4.5 out of 5 stars
stars
640 ratings355 reviews
  1. 5 stars76% (487)
  2. 4 stars13% (85)
  3. 3 stars4% (23)
  4. 2 stars2% (15)
  5. 1 star5% (30)

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Showing 241-250 of 355 reviews
May 26, 2025
Reviewer name: DMBB
4 out of 5 stars
4 out of 5 stars review

Built but having issues

Built it without issue how ever the burnings will not light and we have tried several different ways.

Review from BILT
Helpful?49M7HMESGA0L15614115221
May 5, 2025
Reviewer name: JKJ
5 out of 5 stars
5 out of 5 stars review

Great step-by-step interactive instructions

Online instructions were great for the most part. Should point out the casters with locks go in back.

Review from BILT
Helpful?49M7HMESGA0L15614115221
May 25, 2025
Reviewer name: Mike Weber
4 out of 5 stars
4 out of 5 stars review

Caster Installation

The manufacturer needs to cover the caster bolt holes prior to painting. The paint makes it incredibly difficult to attach the casters

Review from BILT
Helpful?49M7HMESGA0L15614115221
May 10, 2025
Reviewer name: Crc
4 out of 5 stars
4 out of 5 stars review

Tough build but doable

some of the directions were unclear and the parts arent labeled so finding the right parts was difficult

Review from BILT
Helpful?49M7HMESGA0L15614115221
Sep 3, 2024
Reviewer name: Connie D
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Gas Grill

The description of the grill didn’t say that it was delivered in a box that had to be put together but once it was assembled it is great!

Helpful?49M7HMESGA0L15614115221
Jun 30, 2024
Reviewer name: as
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not picked up but billed

Ordered this online but it was the wrong one and it was never picked up but my Sam's card was charged

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. As the manufacturer of the Member&#39;s Mark 5 Burner Gas Grill, we don&#39;t have access to store/online order information for how/where your grill was purchased, nor can we provide feedback to the club regarding your delivery/pick-up experience. By leaving a review, it is only reflected for the product you purchased, NOT your purchasing experience. The 1 star review only reflects on the Member&#39;s Mark 5 Burner Gas Grill and NOT the Sam&#39;s Club purchase or pick-up experience. <br /><br />To make a formal complaint about your online/delivery experience, please reach out to Member&#39;s Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Feel free to leave feedback specifically about the grill you purchased. Your feedback is important to us. We are always looking for ways to improve customer experience regarding our products. Hope this helps!

Apr 24, 2025
Reviewer name: Mbolack
5 out of 5 stars
5 out of 5 stars review

Easy instructions

Not a bad build for one person. Two would be better. Great having directions that are 3d and thorough.

Review from BILT
Helpful?49M7HMESGA0L15614115221
Jul 19, 2025
Reviewer name: Dortiz118
4 out of 5 stars
4 out of 5 stars review

Whew! That was long!

Why is there no voice for all instructions What is the chain for? This is the first time using this type of instruction and I enjoyed it.

Review from BILT
Helpful?49M7HMESGA0L15614115221
Nov 1, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good low cost grill

Seems like a good low cost grill , I’ve only had it 2 weeks but setup was easy and it has worked great

Helpful?49M7HMESGA0L15614115221
Jun 29, 2025
Reviewer name: Thiggy3
5 out of 5 stars
5 out of 5 stars review

The best assembly app !

im a man that does like to read instructions. this made the build so much easier and enjoyable. great use of technology!

Review from BILT
Helpful?49M7HMESGA0L15614115221