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Customer reviews for Member's Mark 5-Burner Propane Gas Grill for
Member's Mark 5-Burner Propane Gas Grill
4.5 out of 5 stars
stars
640 ratings355 reviews
  1. 5 stars76% (487)
  2. 4 stars13% (85)
  3. 3 stars4% (23)
  4. 2 stars2% (15)
  5. 1 star5% (30)

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Showing 261-270 of 355 reviews
Sep 3, 2024
Reviewer name: Pope
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Grill

Well put together

Helpful?49M7HMESGA0L15614115221
Oct 4, 2024
Reviewer name: G Gortz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works Well

Nice BBQ for the money

Helpful?49M7HMESGA0L15614115221
Dec 12, 2024
Reviewer name: Sammy
1 out of 5 stars
1 out of 5 stars review

Delivery issue

During my order I wrote special note to deliver this on the back side patio of my home, but it was left on the front driveway with the packaging falling apart and soak in the rain. I been trying to reach the customer service for few days and always at least an hour wait. I later had to pay somebody to haul this to the back. There are multiple heavy items I ordered and instructions or special notes were ignored. I didn't assemble yet so cant comment on the quality. They all were dropped at the wrong location. Please call me or email me to resolve this matter.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. As the manufacturer of the Member&#39;s Mark 5 Burner Gas Grill, we don&#39;t have access to store/delivery information, nor can we provide feedback to the club regarding your delivery experience. By leaving a review, it is only reflected for the product you purchased, NOT your purchasing/delivery experience. The 1 star review only reflects on the Member&#39;s Mark 5 Burner Gas Grill and NOT the Sam&#39;s Club purchase or delivery experience. <br /><br />To make a formal complaint about your online/delivery experience, please reach out to Member&#39;s Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Feel free to leave feedback specifically about the grill you purchased. Your feedback is important to us. We are always looking for ways to improve customer experience regarding our products. Hope this helps!

Apr 16, 2025
Reviewer name: Pat H.
4 out of 5 stars
4 out of 5 stars review

This video made assembly a lot easier than using the provided manual

The video could use a little more verbal instructions

Review from BILT
Helpful?49M7HMESGA0L15614115221
Apr 16, 2025
Reviewer name: youngsteezy4
5 out of 5 stars
5 out of 5 stars review

Wakanda Forever

Very thorough instructions for my sleek new grill! Can’t wait to use it! Thanks BILT!

Review from BILT
Helpful?49M7HMESGA0L15614115221
Oct 11, 2024
Reviewer name: Kevin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Grill

Very hard to put together, buy at lowes or Home Depot already assembled

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that assembly did not go smoothly! Member&#39;s Mark grills are exclusive to Sam&#39;s Club and cannot be purchased from Lowes or Home Depot. <br /><br />Please Note: Sam&#39;s Club offers grill assembly through their clubs. For your convenience I have attached a link below that will take you to the assembly section of their website. Please have your Sam&#39;s Club membership number handy: <br />https://orders.handy.com/partners/sams_club?service_sku&#61;sams_club_grill_smoker_assembly <br /><br />For more information or assistance, please reach out to Member&#39;s Mark Help Center toll free at:1- (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Hope this helps!

Jun 6, 2025
Reviewer name: HAP
5 out of 5 stars
5 out of 5 stars review

Great app

It was very easy and informative. I love this app

Review from BILT
Helpful?49M7HMESGA0L15614115221
Jun 29, 2025
Reviewer name: Gas grill
4 out of 5 stars
4 out of 5 stars review

Grill

a litte to dark hard to see but it worked great

Review from BILT
Helpful?49M7HMESGA0L15614115221
Jun 29, 2025
Reviewer name: Dasenor2427
5 out of 5 stars
5 out of 5 stars review

Quality Grill

Good Grill, Easy assembly

Review from BILT
Helpful?49M7HMESGA0L15614115221
Jun 17, 2025
Reviewer name: Steph
4 out of 5 stars
4 out of 5 stars review

Grill build

Instructions were helpful

Review from BILT
Helpful?49M7HMESGA0L15614115221