Purchased online 5/2/25 with a 3 yr warranty. FedEx called on 5/5/25 claiming they couldn't deliver on my road, despite numerous other deliveries. Son and husband assembled grill and tested without issue. On 5/24/25 we attempted to use grill and noted a strong gas odor. Husband found regulator to be leaking. Customer service was call and all information provided. Grill looks nice and appears to be sturdy, however without a functioning regulator it's a waste of money. Either send the part or replace the grill. Customer service very disappointing.

This review is based on the assembly of the grill. There was a screw missing (A). The directions in the manual and this app do not correlate. The app is nice because I could move the images and zoom in and out which allowed me to have a better view of the grill. But details were left out and weren't thst clear to follow.

Setup was pretty easy, but only because I’ve got experience with assembly—the instructions were vague and not very helpful. The grill itself seems okay at first glance, but the wheels are very flimsy. There’s a slight drop from my garage to the driveway, and I don’t see them holding up long-term. The biggest issue? The regulator hose was defective right out of the box, so I haven’t even been able to use the grill yet. That was a big letdown and definitely took the excitement out of the purchase. You get what you pay for. Hoping once I replace the hose it performs better, but not impressed so far.

So far, not so good. Hardware pack was missing. Inner bag was opened and appeared this was removed. Being a previous manager at Sam’s this was removed at store level and resold when it should have been a claim not to be resold. Going to have to wait 5-7 days for it to be delivered, so It’s going to have to wait until next weekend or the following to assemble. Unable to rate beyond that.

I shopped for a new grill for quite some time and finally decided to purchase the Member’s Mark model G48101. I was very impressed by the BILT 3D instructions that were very easy to follow. The only problem I had was that the right door is a little uneven and doesn’t stay closed. I’m not sure if there is a solution to straighten the door.

Great Grill for the Price

The process of putting together is quite extensive.

Great grill- poor delivery

Members mark products offer true quality and affordable price.

If available, pay the assembly fee, it's quite the experience. Great grill, highly recommend.