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Customer reviews for Member's Mark 5-Burner Propane Gas Grill for
Member's Mark 5-Burner Propane Gas Grill
4.5 out of 5 stars
stars
640 ratings355 reviews
  1. 5 stars76% (487)
  2. 4 stars13% (85)
  3. 3 stars4% (23)
  4. 2 stars2% (15)
  5. 1 star5% (30)

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Showing 191-200 of 355 reviews
Apr 10, 2024
Reviewer name: Yanet
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill!! We love it.

Easy assembly

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear that the assembly went smoothly. Thank you for choosing Member's Mark!

May 12, 2024
Reviewer name: Ann
1 out of 5 stars
1 out of 5 stars review

BURN ALERT

We got the grill after reading reviews. Maybe we got a really bad one, don't know. The grill heats up and the 2 side pieces and handle also get extremely hot you can easily get burned You can't put anything on the side pieces. The sear did not actually sear. Our previous grill had a sear and it truly did sear. Although the grill is made with decent quality materials for the price, we returned it as the fact it heated up so much that you could easily burn yourself on the side pieces and/or handle wasn't safe in our opinión.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you returned your grill before allowing us the opportunity to troubleshoot the high heat issue. The most common cause of high temperatures at the front of your grill is a blocked burner, which forces the heat back toward the control panel. For troubleshooting or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We hope you will consider Member's Mark in the future.

May 20, 2024
Reviewer name: LisaW
5 out of 5 stars
5 out of 5 stars review

Members Mark 5 burner gas grill

The grill is nice! I need to warn everyone about something!! The reviews talking about the 3D instructions were informative, but you have to download an app to see the instructions. When I was downloading the app, I was unknowly rerouted to a scam website that asked for my credit card info. It said 0 charges, so I stupidly gave my info because I was just trying to get the instructions quickly for my husband. Luckily, my bank immediately texted me asking if I had made a charge at FUSICLER for $34.98! I had not, and the bank called me too! The moral of the story, don't give any personal info!! Now, I have to replace my card.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. It sounds like you may have a virus on your phone. According to Google, Fusicler is a file sharing/file converting site. It has no officiation with BILT. We have tested the app internally and there is no pop-up or re-direction during download or after install. Please reach out to your phone, tablet or computer software provider for assistance.

Feb 20, 2024
Reviewer name: tbfltri8
5 out of 5 stars
5 out of 5 stars review

Great grill at a good price

We purchased this grill to replace a 6-burner Nexgrill. Assembly was not that difficult, definitely use the BILT app to help guide you through assembly process. Total assembly time was 4 hours, but note that we were not in a big hurry and I usually take my time when assembling larger items. One person can do the assembly but you will need additional hands to line up the firebox with the grill stand. First cook: It took the grill about 8-10 minutes to heat to 600 degrees (50 degree air temp). The grill holds heat very well. The sear burner feature is OK, it is not like some grills that have an exclusive open burner for searing. Hot side/warm side cooking was very easy, I suspect you can cook with indirect heat very well. Very happy with this purchase.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear that you found the BILT app helpful during assembly. Thank you for choosing Member's Mark. Happy grilling!

Mar 21, 2025
Reviewer name: Bluriff
5 out of 5 stars
5 out of 5 stars review

A very well built grill!

This is a good one! For the money, you can't find a grill this sturdy and heavy anywhere. Nice cast iron grates and a heavy guage steel lid and body. And it cooks well. The controls are very accurate. Gets real hot real quick, and also easily adjusts for low heat. The weatherproof cover is really nice too. Glad I found this gem!

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review with all your favorite features! Thank you for choosing Member's Mark, happy grilling!

Apr 28, 2025
Reviewer name: Grilltime
5 out of 5 stars
5 out of 5 stars review

Assembly of grill

To be honest I was very scared to put together this grill because it looked so intimidating when I opened the box. But once I got started and using the 3D feature made things move right along. I’m not very good at putting things together but this was straight forward. It took me just about 3 hours to put together but most of the time was spent counting all the pieces to ensure I had everything. Overall it was a good experience putting it together

Review from BILT
Helpful?49M7HMESGA0L15614115221
Apr 12, 2024
Reviewer name: Jw
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great grill- poor delivery

Great grill- poor delivery

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that the delivery was not a good experience. As the manufacturer of your Member&#39;s Mark 5 Burner Grill we don&#39;t have access to delivery/order information. <br /><br />To make a formal complaint about your delivery experience, please reach out to Member&#39;s Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Hope this helps!

Mar 17, 2024
Reviewer name: Kg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill

If available, pay the assembly fee, it's quite the experience. Great grill, highly recommend.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your recommendation. Thank you for choosing Member&#39;s Mark!

Jul 24, 2024
Reviewer name: Chicago Larry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cant beat Members Mark Quality Products

Members mark products offer true quality and affordable price.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member&#39;s Mark!

Jun 20, 2024
Reviewer name: Bone
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A product that is worth the price.

The process of putting together is quite extensive.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please Note: There is an interactive 3D app called BILT that is free to download for both iPhone and Android users. Many customers find it helpful during assembly, as you can pause, turn and zoom-in on the instructions. Hope this helps!