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Customer reviews for Member's Mark 4-Burner Gas Griddle for
Member's Mark 4-Burner Gas Griddle
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4.4 out of 5 stars
stars
892 ratings347 reviews
  1. 5 stars73% (650)
  2. 4 stars13% (114)
  3. 3 stars5% (48)
  4. 2 stars3% (26)
  5. 1 star6% (54)

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Showing 31-40 of 347 reviews
Jan 16, 2023
Reviewer name: Joe
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Damaged grill

Love the but it was delivered with a very large dent. Called several times and never could get it resolved.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your unit arrived damaged. We definitely would like to resolve this for you. Should you require any replacement parts or assistance, don't hesitate to give us a call at the number on your manual or by reaching out to the Member’s Mark Help Center toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We'd be happy to send any replacement parts right to your home.

Apr 28, 2024
Reviewer name: Welderman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product for less than 1/2 price of Blackstone

We love ours the only thing we had to order was a hard top to help preserve the griddle and keep the soft cover from resting on it when it rains

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the need for a hard lid has been noted. Your feedback is important to us, we're always looking for ways to improve customer experience. Happy grilling!

Apr 26, 2024
Reviewer name: Eric A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

Great purchase great price. Love the many things we can cook on it. Easy to clean. Love that it came with a cover also

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jul 23, 2024
Reviewer name: Happy Griller
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Could be better.

Cheap! On both price and quality. Item showed up with multiple bent parts from just being thin metal. However it works the way it should. I would recommend getting a grill with a lid not just a cover. Overall happy but will upgrade soon.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear your griddle arrived in less than perfect condition! For replacement parts, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any required parts right to your home. Hope this helps.

Apr 25, 2022
Reviewer name: KP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Price is right!!

I have been looking at griddles for approximately 6 months, and finally said yes to the Member's Mark 4-Burner Gas Griddle. It is exactly what I was wanting, and for less than the Blackstone Griddle.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for leaving a review. Thank you for choosing Member's Mark.

Jun 2, 2023
Reviewer name: Cinidy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic Grill!

Very nice grill. We seasoned with avacado oil. Cooked our ribeye steaks and they were great. Best new toy of the year. Couldn't beat the great price.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark. Happy grilling!

Apr 16, 2024
Reviewer name: Erika BoBerika
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does the job!

My first flat top grill, so I have nothing to compare it to but I am loving cooking on it! 4 zones, very easy to use. Did come dented as others have stated, but not catastrophic, just cosmetic.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear your grill arrived in less than perfect condition! For replacement parts, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Thank you for choosing Member's Mark!

May 26, 2023
Reviewer name: Dave
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Will not light

Problems with lighting the grill. Auto light won’t work on left side 2 burners. Took a look but could find no way to get to connections everything is riveted shut. Fireplace matches in shopping list.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Please do not hesitate to reach out to us at the number on your manual or by reaching out to the Member's Mark Help Center toll free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Our Customer Care Agents would be happy to send you directions via email for how to access the Electrodes connections behind the Control Panel, and/or send any replacement parts right to your home. We know once we have a chance to rectify your lighting issues, you will love your griddle!

May 3, 2024
Reviewer name: Foodie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Griddle well worth the cost

Great value for what you get. This item was used for a church event and performed outstanding. Good quality and all the extras to support come with the product.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark, happy grilling!

Jul 15, 2023
Reviewer name: Blingblingnickie
4 out of 5 stars
4 out of 5 stars review

Cover sucks

The cover sucks that came with this grill . definitely make sure that if it rains outside to take the cover off and get all the water that has went through the cover on your grill so it does not rust.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the need for a full length griddle cover has been passed along. Please note there are 2 hook and loop closures on either side of the all weather griddle cover, to adjust for a tighter fit. Hope this helps!