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Customer reviews for Member's Mark 4-Burner Gas Griddle for
Member's Mark 4-Burner Gas Griddle
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4.4 out of 5 stars
stars
892 ratings347 reviews
  1. 5 stars73% (650)
  2. 4 stars13% (114)
  3. 3 stars5% (48)
  4. 2 stars3% (26)
  5. 1 star6% (54)

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Showing 21-30 of 347 reviews
May 25, 2023
Reviewer name: Soko
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice grill, works well just arrived damaged

I bought this as a gift had it shipped directly to the person. Over half way through assembly they realized that one of the panels had dents in it. They didn’t have a vehicle large enough to take it back to the store and didn’t want to take it all apart so they just kept the damaged gift. I’m disappointed because I spent a lot of money for a nice gift. This was 3 for 3 orders from SAMS club in two weeks that we damaged during shipping. The other two orders I never received because FedEx sent them back to SAMS due to the damaged goods.

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Dec 11, 2022
Reviewer name: John
4 out of 5 stars
4 out of 5 stars review

Members mark grill

My grill rusts alot. I clean it oil it & cover it & it is on a covered porch. Everytime I go to use it it has rusted again & I have to reclean the thing. My son has a Blackstone & it never rusts at all. I have outdoor grills with grates & they never rust had for years. This one is only a few months old.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The appearance of rust spots on the griddle top, is an indication that the protective seasoning has worn off and must be repeated. Unfortunately seasoning is not a single application. Seasoning your griddle top is recommended before and after every cook. Seasoning your griddle top improves the cooking performance, creates a non-stick surface for cooking, prevents damage and deterioration due to moisture and humidity, and extends the life of your griddle. Good news is that the griddle top can be fully restored!Begin by dampening the surface with water. With protective gloves and steel wool or a grill stone, scrub the areas of concern until the rust has been lifted from the surface. Rinse the surface thoroughly. Be careful not to overflow the grease catch. Wipe the griddle surface with a cloth to dry and remove any debris, before re-seasoning 3-5X. For seasoning steps, follow the Seasoning and Griddle Care instructions in your manual. (Page 16.)Tip: Always make sure that your griddle is fully cooled and seasoned before placing the griddle cover. This will prevent the cover from melting or sticking to the griddle top.All Member’s Mark items carry a 100% member satisfaction guarantee. For assistance, don't hesitate to reach out to Member's Mark help center toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Hope this helps!

Nov 1, 2022
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

3 years 100%!!!!!!

So far we have had this griddle for three years. We watched many videos on YouTube on how to prep it before the first use. I highly recommend doing that also joining members mark riddle on Facebook. once you season your griddle properly, you shouldn’t have any problems with it resting. After every use you need to properly clean it and re-coat it in a vegetable oil, such as olive oil or avocado oil, it protects it against rust. I see a lot of negative comments saying rusted before their first use they probably didn’t season it before they stored it away but all in all I highly recommend this product it has been a game changer for when we grill or have company we make breakfast lunch and dinner on it sometimes and I always have a back up gas Can filled in case I run out.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jun 4, 2024
Reviewer name: DopeyJellyfish
1 out of 5 stars
1 out of 5 stars review

Will not purchase again.

I have purchased 2 of these within the last 2-3 years. One for my mother and one for me. Recently the burner just stopped working. I contacted Sam's customer service for info on warranty/return policy. Rep advised to contact club. I proceeded to contact the club where it was purchased. The associate advised me they could not return if not within 90Days. Although return policy for item on website states "Return this item for a full refund or replacement at anytime." The griddle itself warped within the first couple of uses. But since it still worked we did not bother returning it. Now only one burner will turn on. If you turn on more than 1 at a time it will shut off. I refilled propane and even switched tanks. Will not be purchasing this item again.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. For replacement parts or troubleshooting assistance, please reach out to customer care by phone or email at: 1-833-454-0864 or support&#64;proseriesbbq.com. Our agents are standing by. <br /><br />Please also consider subscribing to our YouTube channel, where you can find step-by-step instructional videos, recipes and more! <br />https://www.youtube.com/&#64;MembersMarkGrills/videos

May 30, 2022
Reviewer name: Aimee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great grill

Wish it had a hard cover option or even one to purchase separately

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the hard cover has been passed along.

Dec 16, 2023
Reviewer name: Danny
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not a happy customer

The item came bent up yet the box had no damage to it .

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reply from Member's Mark Team

We're sorry to hear that your griddle arrived in less than perfect condition, Danny. For replacement parts, don't hesitate to reach out to us at the number on your manual, or reach out to Member Support at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to send any required parts right to your home.

Jul 7, 2022
Reviewer name: beckster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get one !!!!!!

It’s great to cook on I love it. Works just as good as a Blackstone

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Happy grilling!

Jun 8, 2022
Reviewer name: Happy1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Price for Great Griddle

Not much to say except it works as described and is $150 less expensive than the 36" Blackstone.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jun 5, 2023
Reviewer name: Bemyguest
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Would be perfect with a lid

Only thing I would change is that I wish it had a lid.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the lid has been noted. Thank you for choosing Member's Mark!

Nov 28, 2022
Reviewer name: jLinginfelter
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my grill

Love our new flat top grill! Only downside is the packaging could be better to avoid dents in the grill.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are so happy you love your new flat top grill! You feedback regarding the packaging has been passed along. If you require any replacement parts, please don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.