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Customer reviews for Member's Mark 4-Burner Gas Griddle for
Member's Mark 4-Burner Gas Griddle
4.4 out of 5 stars
stars892 ratings347 reviews
  1. 5 stars73% (650)
  2. 4 stars13% (114)
  3. 3 stars5% (48)
  4. 2 stars3% (26)
  5. 1 star6% (54)

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Showing 1-10 of 347 reviews
May 15, 2024
CC
5 out of 5 stars review

Verified Purchase

Awesome Griddle

Awesome griddle. I have owned two Blackstone griddles, two Hisenc. This Member’s Mark heats more evenly. The griddle does not warp like the others. It is large. I removed one of the side shelves to allow more room on my deck. One is sufficient as they have a large area. Well made. Assembly instructions could use a little tweaking

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that assembly did not go smoothly. Please Note: There is an interactive 3D app called BILT that is free to download for both Android and iPhone users. Many customers find this helpful during assembly. Thank you for choosing Member's Mark, happy grilling!

Feb 24, 2023
DJ
5 out of 5 stars review

Verified Purchase

Best grill ever

Amazing grill!!! I used it for a the recent Super Bowl party for 25 guests and WOW!! I was able to grill so many burgers, brats, hotdogs and vegan burgers. No spills no open flames 🔥 from the grease. The fat, oil drainage catcher was spot on. This is the grill to have. I’m so glad I got this and can’t wait until I use it again.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy that you're happy! Thank you for choosing Member's Mark.

May 24, 2022
Samantha D
5 out of 5 stars review

Verified Purchase

Good quality

Good sturdy griddle, I use this for my catering business. Love the grease catch drawer and ability to adjust flat top to tilt it for draining purposes. I just wish the side tables would fold down or easily detatch. Its very long with side tables attached I just keep one side on to make transport easier.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the side tables has been passed along. Happy grilling!

May 31, 2022
T in SD
5 out of 5 stars review

Verified Purchase

Solid Griddle

This was purchased for a little league snack bar, so it gets a ton of use. The quality is amazing. I have the name brand griddle grill, and honestly, this one rivals it for half the price! I would definitely recommend.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy you're happy!

Mar 28, 2024
Mark A
4 out of 5 stars review

Verified Purchase

Members Mark 4 burner flat top grill

This grill is great alternative to the usual 36” Blackstone type grills that features outstanding performance and value compared to higher price grills. While fairly basic the construction quality is good and well thought out. The grease drain is in the front with easy access. The entire surface has adjustable leveling to insure easy draining of grease. Large side shelves with handles and heavy duty casters for easy rolling as well as a nice cover to protect surface. Ignition operates without batteries and burners are stainless steel. A pro tip is to rotate the grill top when doing initial seasoning as the front of the grill tends to run cooler than the rest. This will insure even seasoning for the entire area. If you desire a lid for the unit there are several compatible models on Amazon. At $199 you can’t touch the value.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your favorite features and tips! Thank you for choosing Member's Mark!

Dec 27, 2023
Cyn
4 out of 5 stars review

Verified Purchase

Money well spent

This is a nice budget griddle, large and beautiful. Made pancakes, eggs, bacon, and potatoes all in one go. Easy to build and a nice way to get out of the kitchen and cook for a large family outside.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

May 22, 2023
Aaron
4 out of 5 stars review

Verified Purchase

Great grill but side tables get to hot.

This is a great product. I went with this over the bigger name brand products to save money and I was surprised. I hat cooking and ever since I got this I have started cooking a lot more. My family and I love it. The only thing I don’t like is how hot the side tables get. You can’t really use them because anything too close to the grill will melt or catch fire. I have melted a salt shaker, plate and caught multiple paper towels on fire. Other than that it’s a great product.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the residual heat on the side shelves has been passed along. We're happy to hear that you're enjoying cooking in a whole new way! Thank you for choosing Member's Mark.

Nov 8, 2022
Cookin in TX
3 out of 5 stars review

Verified Purchase

Great Product but packaging needs improvement

Got this Griddle as a Birthday gift from my wife. I was excited to get it, but disappointed in the amount of shipping damage to the unit. I understand it is a heavy box and the handling is difficult. Most parts of the sheet metal was bent in some way, but I did get it put together. Cooks well but looks bad. I will contact company to try to get replacement parts, but will have a lot of work in getiing it back apart and rebuilt with new pieces.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the packaging has been passed along. We are so sorry to hear that your griddle arrived in less than perfect condition. For replacement parts, don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Jul 31, 2023
Phil C
2 out of 5 stars review

Verified Purchase

Damaged parts

Low rating due to damage. I was able to put it together although none of the parts were maked as shown on the guide. I had to bend several parts back into shape-one crital part was broke in half. Fisrt use after seasoning was awesome. The griddle reaches high cooking temperatures quickly.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your Griddle arrived in less than perfect condition. Please Note: There is an interactive 3D app called BILT that is free to download for both iPhone and Android. Many customers find it to be helpful along with the manual, during assembly.If you require any assistance or replacement parts, please reach out to us at the number on your manual, or reach out to the Member's Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to ship any required parts right to your home. Hope this helps!

May 8, 2024
CLL
1 out of 5 stars review

Verified Purchase

Works okay when in perfect conditions

Any wind at all will interfere and you will not be able to bring this fully up to proper heat. Bevel on grease hole makes it to where you have to use a paper towel to clean. Uneven heat causes issues with certain areas not heating up enough.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The most common causes of heating issues is activating the flow limiting safety device in the regulator. To correct, follow the 'Resetting the Flow Limiting Feature' on page 8 of your user manual. To avoid tripping this feature in the future, always follow the correct lighting and shut down procedure for every use. Please consider subscribing to our YouTube channel where you can find, step-by-step instructions, troubleshooting, recipes and more! https://www.youtube.com/@MembersMarkGrills/videos?view=0&sort=dd&shelf_id=2For questions or assistance, please reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com.