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Customer reviews for Member's Mark 4-Burner Gas Griddle for
Member's Mark 4-Burner Gas Griddle
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4.4 out of 5 stars
stars
892 ratings347 reviews
  1. 5 stars73% (650)
  2. 4 stars13% (114)
  3. 3 stars5% (48)
  4. 2 stars3% (26)
  5. 1 star6% (54)

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Showing 301-310 of 347 reviews
Jun 14, 2022
Reviewer name: Dave B
5 out of 5 stars
5 out of 5 stars review

Awesome Griddle

Excellent quality. Easy assembly. Awesome price.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Apr 28, 2022
Reviewer name: Lac
4 out of 5 stars
4 out of 5 stars review

Griddle revue

Works great, easy to assemble

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for leaving a review. Happy grilling!

Jun 3, 2023
Reviewer name: Chad
5 out of 5 stars
5 out of 5 stars review

Shipping bad

It's a awsome grill but was delivered damaged

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Aug 29, 2024
Reviewer name: Top Chef
3 out of 5 stars
3 out of 5 stars review

Not Great

Came in flimsy box considering weight. Several dents. Instructions not the best. Left most burner burned with yellow flame.

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May 24, 2022
Reviewer name: undefined
5 out of 5 stars
5 out of 5 stars review

Members Mark Griddle

High quality great looking product. We have used it several times already. Product performance is awesome!

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May 17, 2024
Reviewer name: Mark
2 out of 5 stars
2 out of 5 stars review

Poor quality

I'm seasoning the griddle and it won't all season. It has warped alrdy. Only 3/4 got seasoned. Very disappointed in it

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you're having difficulty with seasoning. For your convenience, I've included a link below to a step-by-step instructional video for how to Season your griddle top. https://www.youtube.com/watch?v=ROXdKCZYPxIFor additional assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com.

Jun 24, 2022
Reviewer name: JNT
1 out of 5 stars
1 out of 5 stars review

Rusts like crazy

The cooktop is cast iron and must be cared for as such. The cover is not waterproof so grill rusts every time it rains

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about your issue with the griddle cover. Good news is that the griddle top can be fully restored! Begin by dampening the surface with water. With protective gloves and steel wool or a grill stone, scrub the areas of concern until the rust has been lifted from the surface. Rinse the surface thoroughly. Be careful not to overflow the grease catch. Wipe the griddle surface with a cloth to dry and remove any debris, before re-seasoning 3-5X. For seasoning steps, follow the Seasoning and Griddle Care instructions in your manual. (Page 16.)For assistance, don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. Hope this helps!

Jun 28, 2024
Reviewer name: Johnny
1 out of 5 stars
1 out of 5 stars review

Damaged

Bought it yesterday got Here and is super damaged and ignitors don't work dents everywhere and had to beat the adjusters to fit

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Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your griddle arrived in less than perfect condition. For replacement parts or assistance, please reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any replacement parts right to your home. Hope this helps!

Feb 17, 2023
Reviewer name: Zeppy
5 out of 5 stars
5 out of 5 stars review

Griddle Great

Awesome griddle, easy to put together. Really enjoy cooking on it. Price has gone up since I bought it two weeks ago.

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Oct 8, 2022
Reviewer name: Katie
1 out of 5 stars
1 out of 5 stars review

Rust, Rust, Rust

The top rusted so badly after the first use even when cleaning, oiling, and keeping it covered. Eventually returned. Wanted to love this but just couldn't.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you returned your unit! Rust on the griddle top can be fully restored!Begin by removing the griddle from the burner box, dampen the surface with water. With protective gloves and steel wool, scrub the areas of concern until the rust has been lifted from the surface. Rinse the surface thoroughly. Do not allow griddle to stand in water. Dry thoroughly. Follow the full SEASONING steps outlined in your manual. For assistance, don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.