Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark 4-Burner Gas Griddle for
Member's Mark 4-Burner Gas Griddle
Back to item details
4.4 out of 5 stars
stars892 ratings347 reviews
  1. 5 stars73% (650)
  2. 4 stars13% (114)
  3. 3 stars5% (48)
  4. 2 stars3% (26)
  5. 1 star6% (54)

Member photos

  • +85 images
Sort by |
Showing 101-110 of 347 reviews
May 19, 2022
Snacky
1 out of 5 stars review

The little engine that could.

I purchased this grill after several failed attempts to obtain a Blackstone. For the price and provided specs this seems like a good buy. Unfortunately the grill is grossly underpowered and cannot get hot enough to really sear anything. I wish I had just waited for a Blackstone.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about your heating issue! It sounds like you may have activated the flow limiting device in the regulator. Please follow the steps in your manual to perform a regulator reset, or reach out to us for assistance over the phone. We would be happy to go over some troubleshooting procedures with you. All Member’s Mark items carry a 100% member satisfaction guarantee . If you require any assistance, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Dec 11, 2022
John
4 out of 5 stars review

Members mark grill

My grill rusts alot. I clean it oil it & cover it & it is on a covered porch. Everytime I go to use it it has rusted again & I have to reclean the thing. My son has a Blackstone & it never rusts at all. I have outdoor grills with grates & they never rust had for years. This one is only a few months old.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The appearance of rust spots on the griddle top, is an indication that the protective seasoning has worn off and must be repeated. Unfortunately seasoning is not a single application. Seasoning your griddle top is recommended before and after every cook. Seasoning your griddle top improves the cooking performance, creates a non-stick surface for cooking, prevents damage and deterioration due to moisture and humidity, and extends the life of your griddle. Good news is that the griddle top can be fully restored!Begin by dampening the surface with water. With protective gloves and steel wool or a grill stone, scrub the areas of concern until the rust has been lifted from the surface. Rinse the surface thoroughly. Be careful not to overflow the grease catch. Wipe the griddle surface with a cloth to dry and remove any debris, before re-seasoning 3-5X. For seasoning steps, follow the Seasoning and Griddle Care instructions in your manual. (Page 16.)Tip: Always make sure that your griddle is fully cooled and seasoned before placing the griddle cover. This will prevent the cover from melting or sticking to the griddle top.All Member’s Mark items carry a 100% member satisfaction guarantee. For assistance, don't hesitate to reach out to Member's Mark help center toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Hope this helps!

Jul 11, 2024
Tynia
3 out of 5 stars review

Verified Purchase

Good but but…

Good buy for the price but there were some issues with the frame work of the grill as there were several dents. I don’t know if it was from delivery but it seems that’s a common problem with this grill. Overall, it is good for the price but the assembly took hours due to the frame.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that your griddle arrived in less than perfect condition. Replacement parts are available by reaching out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any required parts right to your home.

Nov 1, 2022
Steph
5 out of 5 stars review

3 years 100%!!!!!!

So far we have had this griddle for three years. We watched many videos on YouTube on how to prep it before the first use. I highly recommend doing that also joining members mark riddle on Facebook. once you season your griddle properly, you shouldn’t have any problems with it resting. After every use you need to properly clean it and re-coat it in a vegetable oil, such as olive oil or avocado oil, it protects it against rust. I see a lot of negative comments saying rusted before their first use they probably didn’t season it before they stored it away but all in all I highly recommend this product it has been a game changer for when we grill or have company we make breakfast lunch and dinner on it sometimes and I always have a back up gas Can filled in case I run out.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jun 7, 2023
Bob C
5 out of 5 stars review

Verified Purchase

Love it

Great product, great price

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jun 7, 2023
A Monroe
5 out of 5 stars review

Verified Purchase

Happy grilling

This flat grill is awesome!

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Happy grilling!

Jul 10, 2022
SBailey
5 out of 5 stars review

Verified Purchase

Great griddle

Great griddle! My husband loves it!

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

May 5, 2024
Meh
1 out of 5 stars review

Verified Purchase

Check all parts before you assemble

This was damaged in shipment and we've tried for over week to get any answer form Sams

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear your grill arrived in less than perfect condition. For replacement parts don't hesitate to reach out to customer care at the number on your manual (1-833-454-0864) or by email at: support@proseriesbbq.com. We would be happy to send any required parts right to your home.

Mar 5, 2023
Denae
4 out of 5 stars review

Verified Purchase

Cooking made easy

Great grill, easy to use and clean.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Oct 11, 2022
Jay Dub
3 out of 5 stars review

Verified Purchase

Mediocre

Frame was bent. Didn’t season evenly. Doesn’t heat evenly.

Helpful?6NCJDDPIMXID15613715720
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your unit was damaged upon arrival! All Member’s Mark items carry a 100% member satisfaction guarantee.For troubleshooting and/or replacement parts, please don't hesitate to give us a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.We would be happy to help you troubleshoot over the phone or provide any replace any parts and send them right to your home. We want you to love your purchase. Please reach out to us, so we can help you get the most out of your griddle!