[This review was collected as part of a promotion.] I love the machine, however the people who installed it didn't bother to install the hose for the steam function... They said that I didn't need it and now I'm simply out of luck! If you buy this machine, make sure that your lazy installers complete the installation.

This washer/dryer combo is beautiful and is great for washing large items. However for my typical laundry (cotton tshirts, underwear, nice jeans) I am still trying to figure out how to make it work as well as my previous washer/dryer combo. I with the typical loads I always use cold water and dry at low heat. (I learned many years ago not to put my jeans in the dryer because they will shrink in length over time so I line dry them.) I was surprised to find that the only preset wash program that is suitable for my tshirts and tops is the delicate cycle as it is the only one that allows you to choose cold water. I am still trying to figure out the best Spin choice that will not leave the clothes too wet but not compress them so much that wrinkles are set in. As far as drying the tshirts and tops it falls far short of my older unit that this one replaced. First, NONE of the preset drying programs allow me to choose low heat; I have to use the app to download a Very Delicate program, and I would prefer not to have to use the app - I should be able to make choices in the presets for such a common usage. Second, my previous dryer offered a cool-down period with every heat level that tumbled the load with air only for about 10 minutes before declaring the load to be done. When I pulled the clothes out of the dryer they were unwrinkled and cool to the touch. This dryer has no such feature and even drying on low heat my clothes come out wrinkled; I need to experiment with setting different dry levels but I think that would just result in my clothes coming out damp. The Wrinkle Guard feature helps with not having to take the clothes out immediately but it doesn't make the wrinkles not appear in the first place. My biggest complaint is the amount of time it takes to dry out all of the gaskets to the washer's door after using it. Not only does the inside of the door and the outside of the biggest gasket have to be dried, but great care must be taken to dry the folds of the gasket in the door - there are two of them, and my fingers plus drying towel barely fit in the innermost fold. AND the door must be left open which pretty much makes the unit not compact with respect to the space it takes up. I only dried the inside of the door and the outer gasket plus leaving the door ajar the first couple of times I used it and that was not enough to keep it from having a strong mildew smell. So now I know that I need to schedule an extra 5-10 minutes to dry the washer after finishing the day's wash. Related is the filter at the bottom of the washer which apparently will need to be drained on a regular basis. This is the first time I've seen this in a washer and it is not an easy task. The little hose the comes out isn't long enough so to drain it I have to get a very shallow pan that is large enough to catch all the water or I'll have a wet floor. Another extra maintenance chore is the need to run a washer clean cycle. The manual says to do this once a month but I question whether I need to do it that often as I am a small household of one and I wonder if that frequency would be the same as for a large family. I really don't want to have to do this as I live in a drought prone area and my household water comes from a rainwater collection system. I've never had to do this with a previous washing machine and it seems like a huge waste of water to me. To sum up, my problems with this machine are: 1. The necessity to use the app to accomplish routine tasks 2. Lack of dryer choices which minimize wrinkles in the preset tasks 3. Lack of a cool down cycle (that I can find) with any dryer program 4. Washing machine should not have so much residual water which I have to clean out myself to avoid mildew 5. Washing machine should not need to be washed out on a regular basis (waste of water and electricity for hot water) and the filter should be easier to empty.

[This review was collected as part of a promotion.] I have owned this LG Wash Tower for two months now and it truly is a game changer. It's beautifully designed. I love the control panel being at waist height making it so much easier to see. It's large capacity makes it easy to do oversized objects. Space saver with large capacity and water and energy efficient makes this a game changer.

We bought the washtower a month ago and are so pleased with how quiet it is. Our laundry closet is in the middle of our one-story home and we never even know either the washer or dryer are running, even on the wash spin cycle! Being 5'3", I also very much appreciate that the controls for both washer and dryer are in the middle between the two units. Our previous stacked pair had the dryer's controls at the top, where I could neither reach nor see them! I found the icons and controls required a little bit of a learning curve, but I've got it down now. I do think some of the set cycles are too limited. For instance, if you choose the Bedding wash cycle, you cannot select the highest spin. And if you set a damp dry cycle so you can remove SOME of the items while damp, if you then set the temp to a drier cycle for the remaining items, the dryer seems to be confused and doesn't get the remaining items fully dry. I'm sure I'll find a combination that works for this situation, but it's a bit frustrating for now. Overall, though, the units clean and dry beautifully. My husband's shirts all come out without any ironing needed, even when mixed with items of different weights. I would recommend this unit.

[This review was collected as part of a promotion.] I bought the tower because my laundry room is small with little room to move around. The tower fits perfect. Also, the controls are conveniently located, especially for a short person. I would definitely recommend the LG Tower.

[This review was collected as part of a promotion.] I have owned many washer dryers but this surpasses them all. Easy to use and looks nice. Since it was going to be incorporated into my kitchen I wanted something that looked great. Washers and dries quickly and easy to use.

Bought in November but didn’t arrive for install until early January so losing a month and a half on the warranty. This thing is far too loud. One of the spin cycles sounds like a turbine engine starting up. Dryer keeps giving the d90 blocked duct error code even after duct cleaning. It can’t possibly be blocked 90% if the ducts have been cleaned. It’s a beautiful machine but hoping I can get the error codes issue fixed. Considering sound-proofing the laundry room since we’re remodeling.

It's been over a year with this machine and we primarily bought it because our previous set up took up too much space so this was a no brainer in terms of vertical space usage. It's easy to use and set up and has great energy saving features in terms of stopping when the dryer is done. No complaints, highly recommend!

[This review was collected as part of a promotion.] My husband bought this for me after much research. This a freaking great unit!! My clothes are cleaner, use less products to get them that way and for being an extra large load size, it's footprint is small. Learning to use the machines was and is intuitive and simple.

[This review was collected as part of a promotion.] I have been pleasantly surprised by the smooth efficient and quiet operation of these tower appliances . I have 65 Never before used a front loader in 65 years of doing laundry! It was smooth,not awkward as I expected. Energy efficient and uses less water. Not too sophisticated for a senior user like myself. Instructions on the appliance easy to follow and read. These appliances neatly fit in our senior suite in our son’s home. We have since ordered other lg products for our new space!