I tend to research for hours, days, or even months if possible before buying appliances. This combo from LG has lived up to the positive ratings and so far has run flawlessly. I've had the unit for about a year and do 4-5 loads of laundry a week. Here are the pros: * fits perfectly in my main floor entryway closet so no more trips downstairs for laundry * my phone alerts me when cycles are done so clothes don't sit * can operate the machine from the app on my phone * has run flawlessly since I bought it over 6 months ago * easy to load, unload and transfer laundry * so many options for gentle cycles, temps, etc. Honestly, there are no cons. Just remember with all front load washers to wipe out the door and gasket and leave it ajar so it doesn't develop a smell. The app reminds you to do a tub clean tablet every now and then. One of the best purchases I've ever made.

[This review was collected as part of a promotion.] I like the capacity for the footprint. It is quiet compared to other W/D I have used. ThinQ was so difficult to setup despite multiple support calls that I gave up on the Extended Warranty promo offer.

[This review was collected as part of a promotion.] We've had the WashTower about a month or so. The washer and dryer were squeaky at first, but after a call to customer service I unplugged and plugged in the machine per instructions and it took care of the squeaky dryer. The washer however, is still loud in the spin cycle. Also the washer is a little low but we are having a cabinet built with a platform for the unit. I would buy it again though. I love the large capacity in the small amount of space it takes up. Bottomline, it does a great job of washing and drying!

This is a beautiful, solidly designed machine. It is much quieter than my previous all-in-one, and I love that the controls are all at the center of the unit(s). For all the intelligent design, however, I cannot fathom why the water temp, especially is so non-adjustable. "Normal" wash cycle will not let you set it for cold water. Why not? Many people and many detergents, have switched to using cold water routinely, to save money and energy use. I have to pretend I'm washing "Bedding" to be able to use cold water. Same problem with "Normal" drying. ONLY high heat is allowed there. I have not used high heat in 20 years. So, again, "Bedding" is my setting. This seems really dumb.

[This review was collected as part of a promotion.] I recently purchased a washer tower and I love it! My clothes come out cleaner thank the last washer I had. Sometimes my clothes would come out partially wet and partially dry. Not with this one though! My clothes are completely washed and they smell great too! I also noticed the time is half the time for most of my loads. Of course it depends on what cycle you choose. I love how it doesn’t take up much floor space. It is however on the heavy side. I do wish that the Wi-Fi capability did more. But I am appreciate if that at least it notifies you on my mobile device when the cycle is done.

[This review was collected as part of a promotion.] I bought this 3 weeks ago. Love the way it washes and dries. Much shorter times than old front loader. My only problem is getting hooked up to wifi. Have tried a number of times and still cannot get connected. Overall love this tower.

[This review was collected as part of a promotion.] I love the way the washer uses so little water, and gets the clothing so clean - how do you do that?? Dryer is whisper quiet, and throws very little heat into the room. We bought this as part of a bathroom remodel, so glad we did!!!

[This review was collected as part of a promotion.] I just had my wash tower installed and it's super! The turbo wash and steam have really helped with my laundry. Controls are great, drying is fast, and size was perfect for a space that requires a stacked combination.

[This review was collected as part of a promotion.] I have had my new washer and dryer a couple of months ago and I love them! It does a great job washing and drying every type of load and I love that the control panel is in the middle. I would like to purchase a pedestal if one is available. I would like to raise it to make it easier to access the drain at the bottom. Not an issue at this point but I am 54 and my knees aren’t what they used to be! But overall I am super pleased with them!

[This review was collected as part of a promotion.] As a first time LG owner we are so happy we purchased the LG washer/dryer. It has been a real treat to do our laundry in an up-to-date machine. Saving $$$ on our water and electric bill too with its high efficiency. We were not going to get the model with steam in the dryer but so glad we did it is a great feature to freshen up stored clothing. It is so quiet and cleans our laundry more effectively than out old unit did!