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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
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Showing 441-450 of 2,022 reviews
Jul 26, 2021
MichiganResident
5 out of 5 stars review

Verified Purchase

Center Panel is So Convenient!

Replacing an old top loading W/D set with the center control panel washtower has been great! No stool needed to reach the top controls as with other brands. It's very quiet and efficient at cleaning and drying all our household washables. Easy to press touch control panel.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 18, 2023
Wayupstatenyer
3 out of 5 stars review

Verified Purchase

Great space saver but limited options

[This review was collected as part of a promotion.] I like how quiet the machine is and it looks great. I really needed a stacked machine due to limited space. What's not so great- very limited options for customizing your laundry cycles. Especially limited on the dryer. I cannot adjust drying temps on any of the regular settings. I have to use the timed settings. I did download the permanent press cycle but that is no better. Even when I select very dry, the clothes never come out dry. Always a little damp. If I restart the cycle, it turns off again within 5 minutes. Ducting is metal and clear. Washer doesn't tumble clothes as well as I think it should. It is especially apparent when washing a mattress pad. It just slips along the tub never flipping so all sides get some agitation.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6427uNToP. ^Gaby

Jan 25, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect for what we needed

[This review was collected as part of a promotion.] Researched stackable units for a number of months before making my decision. The determining factor was the size and features on the LG Washtower. I have not been disappointed. I tested the dryer steam feature with a pair of wrinkled jeans and sure enough it worked. We could not be happier! Thanks LG

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 13, 2024
DC203
4 out of 5 stars review

Verified Purchase

Need more time

[This review was collected as part of a promotion.] I bought my stack washer/dryer about a month ago. The truth is I am in the process of a renovation and have only used it a few times. I really need to read the book, because, there are some things I need to read up on such as the "sensor."

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 14, 2021
Mglade
5 out of 5 stars review

Verified Purchase

Space saver, game changer

[This review was collected as part of a promotion.] I have owned this LG Wash Tower for two months now and it truly is a game changer. It's beautifully designed. I love the control panel being at waist height making it so much easier to see. It's large capacity makes it easy to do oversized objects. Space saver with large capacity and water and energy efficient makes this a game changer.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Apr 13, 2021
Imp822
4 out of 5 stars review

Verified Purchase

Looks great but disappointing features

[This review was collected as part of a promotion.] We have had our tower for over a month. It looks amazing. I love having the controls all in the middle. I am though with a few things. 1. The light doesn’t come on automatically when you open the door. 2. A major problem with the app which would allow me to download an additional type of load. I am totally frustrated with this! You can NOT adjust the water temp on the loads that are pre programmed . WHY? That’s just dumb! Quite often I just want to put my throw rugs in the dryer on air to fluff . There is NO air only cycle!! 3. If I use the dryer cycle on something besides VERY dry the clothes are really too damp. If I try to put them back in the dryer thinks they are dry and it won’t go again. I miss my last set! Would not recommend this again.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Apr 6, 2021
Kay2317
5 out of 5 stars review

Verified Purchase

It’s GREAT

[This review was collected as part of a promotion.] Bought it in Jan 2021 and waited anxiously for 8 weeks for delivery. Finally came in late February but had a large dent in front. Was replaced as requested but had to wait again. Thankfully new one came in great condition and works great. Really like how compact it is and large a load it will hold. Thanks fir making everything right!!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 5, 2022
Retsynch
5 out of 5 stars review

Verified Purchase

Compact but large drum size

[This review was collected as part of a promotion.] We've had our washtower for a few months now and have loved using it. It fits perfectly in our small laundry room and yet provides the drum size to do a large load. Programming and use are pretty straightforward. The gentle cycle works well on my sweaters.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 2, 2022
Simmst
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We purchased this once we saw the features, the construction , and the overall appearance. We were not shopping for a washer and dryer. Our belief, from our experience, “LG” has magnificent quality which is stellar above all others.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 31, 2022
IrritatedCustomer1000
1 out of 5 stars review

Verified Purchase

Unnecessarily Difficult

[This review was collected as part of a promotion.] I bought this tower for the extra features that allow for a extra spin, delayed wash, soak, and the dryer features for steam. These features do not work without a Bluetooth connection to your phone. I have never gotten my IPhone 11 to connect to the stupid appliance therefore this VERY expense washer dryer has very few functions. The repair guy couldn’t get the phone pair - but that’s not under warranty

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

Let me help you get connected. It is important you you understand that the appliance supports a 2.4GHz WIFI, and will not work on a 5 GHz network frequency. Before you begin you want to check the distance between the appliance and your wireless router. If it is too far away, it maybe difficult to secure a connection. Next step is to then turn off the Mobile data on your iPhone and then make sure that you are connected to your wireless router at a 2.4 GHz frequency. You also want to make sure that your firewall is disabled and the security protocol of the router is set to WPA2. If you still have an issue connecting your phone and appliance together, please send us a private message on Facebook or Twitter using @LGUSSupport, and in your first message use #VOC, your phone number and a brief description of the issue and the next available agent will assist. Thanks. ^Jennifer