Hi Amanda, thank you for taking a moment to share your experience — we understand how important a reliable laundry setup is, and it’s great to hear your LG WashTower™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer in Black Steel, model WKEX200HBA, has been the best you’ve owned. We’re glad the performance has held strong over the years, and we understand how a longer drawer could make adding bleach even easier. Your feedback is truly valuable as we continue enhancing our designs. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood ❤️

We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hey there! Thank you for sharing this with us. Creating durable products that you can place your trust in, backed by fast service, is what we always strive to provide, so your feedback is very appreciated. We'd love to have the opportunity to look into your scheduled appointment regarding your LG washcombo for any additional updates or insights we can provide! Please get in touch with us on social media @LGUSSupport with your contact info. We'll gladly look into this with you! ^Joslyn

Hey there! We appreciate you bringing this to our attention and want to ensure that you can get this noise taken care of! Look at this link for a video explaining the possible reasons why you might be hearing this noise: https://shorturl.at/cwzlb. If you need further assistance or have any questions, please don't hesitate to contact us on social media @LGUSSupport with your contact details. We'll always be there to assist you. ^Anthony