Customer reviews for LG Single Unit Washtower

Customer reviews for LG Single Unit Washtower for

LG Single Unit Washtower

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4.5 out of 5 stars

stars2,029 ratings2,022 reviews

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Aug 4, 2024

Sxbrowns

5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I’ve had this stackable for 1.5 years with now problems. Seems to wash the clothes fine. Recommend

Review from lg.com

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Jan 11, 2025

Kathleen Kenton

1 out of 5 stars review

Awful product.

[This review was collected as part of a promotion.] Product is awful. I have had problems with both washer and dryer washer doesn’t go through full cycle. Blinks U 5 every wash. Clothes do not rinse.

Review from lg.com

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reply from LG Digital Care Team

Hey there Kathleen! Let's look at what's happening with your LG washtower so we can get it back up and running again as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the error code, and we'll be ready to help! *Josh

Apr 8, 2022

smj2012

5 out of 5 stars review

Love this!

[This review was collected as part of a promotion.] I bought this and could not be happier! I love that it is quiet and ACTUALLY gets my clothes clean! LG is a brand I stand behind. They are always consistent in creating amazing products!

Review from lg.com

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Jan 25, 2021

eguzman

5 out of 5 stars review

Excellent combo

[This review was collected as part of a promotion.] I bought it three weeks ago and I love how efficient and more compact. Love how fast my laundry is done.

Review from lg.com

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Jun 25, 2022

Dave1221

1 out of 5 stars review

Washer is always hot

[This review was collected as part of a promotion.] No matter what setting I put it on my clothes come out steaming hot. All my clothes have now shrunk so I not only have a defective washer, but I also need all new clothes.

Review from lg.com

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reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

May 6, 2023

RozM

1 out of 5 stars review

No delay wash function

[This review was collected as part of a promotion.] I work nights and used the delay wash function in my previous LG washers so that the cycle would end when i woke up. This model has no delay function. I am so disappointed

Review from lg.com

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reply from LG Social Media

We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee

Nov 1, 2021

AWasherPerson

1 out of 5 stars review

Website doesn’t have dimensions??

The entire point of this product is that it saves space, but I don’t see mention of any actual sizes. This web site is terrible. Where are the dimensions listed on the mobile site?

Review from lg.com

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reply from LGE Social Media

The product dimensions are 27"W x 74-3/8"H x 30-3/8"D. Please see the specification sheet for complete dimensions for this unit, https://www.lg.com/us/support/products/documents/WashTower%20Spec%20Sheet.pdf. ^Daphane

Apr 7, 2023

AndrewMck

5 out of 5 stars review

Easy to use, energy efficient and space saving

[This review was collected as part of a promotion.] We have used this for 2 months in our small house. It’s so convenient and the intelligent features are great.

Review from lg.com

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reply from LG Social Media

Hi, thank you for your review for your LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer! Enjoy the built-in sensors that detect fabric texture & load size, and customize wash motions and dry temperatures for the near perfect wash and dry. Should you need support, don't hesitate to reach out to us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris

Feb 2, 2021

Colin90

4 out of 5 stars review

Great unit

[This review was collected as part of a promotion.] We have had this for about a month and love it. The controls all being in the middle really helps my wife who isn’t the tallest. We also enjoy being able to track the cycle status from our devices.

Review from lg.com

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May 19, 2025

CraigR 2025

1 out of 5 stars review

Stackable WKEX200HBA Leaks!

2 years into this combo unit and it leaks already! 1 year warranty is a complete sham. I really wanted to like this product, now it’s probably an expensive fix or another new unit in2 years. Sad!

Review from lg.com

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reply from LG Digital Care Team

Hey there, Craig! We appreciate you letting us know about what's happening with your LG Washtower, and we want to help keep it from leaking so you can enjoy it for many more years. We sent you an email with some troubleshooting tips that can help, and we'd be more than happy to follow up and ensure you're taken care of. We look forward to helping you further! *Josh