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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,034 ratings2,027 reviews
  1. 5 stars76% (1,546)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (109)
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Showing 1,821-1,830 of 2,027 reviews
Nov 22, 2023
Lachlan
5 out of 5 stars review

It is laundry monster!

I've had this unit for around 18 months. I moved from a home with a large utility room to a larger home but with a utility closet that only accommodated a side by side and no room for anything else. I bought the LG stack and freed enough space for a folding table. The LG is the best laundry unit I have ever owned. The size is large enough to accommodate the family laundry. I love its efficiency; its capacity; it is fast and washes/dries everything loaded into it. The multiple modes, fantastic cycles will take care of every situation. I've done a lot of laundry over the decades. This LG is the best laundry machine I've ever owned.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
May 27, 2023
1Iahawk
5 out of 5 stars review

Love it!

This washer/dryer combo is very easy to use and has many fantastic features. Outside of being highly space saving, the barrels of each washer/dryer are very spacious. Clothes come out very clean with minimal laundry soap used...highly, highly recommend!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 3, 2021
DVaughn
5 out of 5 stars review

Sleek and smart

[This review was collected as part of a promotion.] We bought this washer dryer combo a few months ago. I chose it because it fit in the space much better than stacking a full size washer and dryer like we previously had. I didn’t realize how much better this combo would be. I love that the doors open the same direction and it takes up less space - it looks so much better than the stacked set. The washer and dryer are full size and work great. I love that the dryer automatically goes to the setting the washer was on - you can change if you want to of course. Overall the washer and dryer are much quieter than what I previously had and washes well and much quicker than our old machine. Great options for settings

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 28, 2021
Expensive useless tech
3 out of 5 stars review

High tech failure with high cost

[This review was collected as part of a promotion.] They tout high tech WiFi connectivity, but they have made it far more complicated than it needs to be. They do not answer phones, chat or email. Once connected you find out that the only way to communicate with the machine remotely is if you manually turn on the remote feature each time you want to use it. It’s like requiring one to manually turn on ones TV before being able to use the remote

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 2, 2021
jthomas84
5 out of 5 stars review

Sleek and sophisticated

[This review was collected as part of a promotion.] This combo is amazing! It remembers my wash settings for when I load the dryer, washes and dries well, and has multiple settings to customize. You can also download special settings to the machine to make it your own. I had my last set of lg washers and dryers for 10 years and always loved them. So glad we upgraded to this another lg and picked this beautiful machine!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 2, 2021
Timmah11
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 23, 2022
WChester
1 out of 5 stars review

I HATE this machine!

No matter how little laundry detergent you put in the machine randomly determines there are too many suds and the load continues forever until the machine randomly determines there are no suds. The worst feature ever is when the stupid machine displays "SUD" and then runs for fully another hour. The worst part is that I'm using HE detergent and I'm filling it WELL below the max fill line...literally using only two tablespoons of detergent. I hate that the machine holds my laundry hostage because it WRONGLY believes that there are too many suds. This is the worst machine I've ever purchased. I hate it with a passion.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Aug 13, 2022
Castle Grandma
3 out of 5 stars review

Would not purchase again

Washer Pros: small quick load cycle and sanitize cycle. Large capacity. Controls in the middles are nice. Dryer Pros: large capacity. Cons: I have to select each option every time I do a load. There is no favorite setting to save. A laundry basket does not fit under the washer door, I have to move it to open and close the door. I’ve never had a dryer that needed so much maintenance. Having to wipe down the door gasket for lint is rediculous. And I find gobs of lint in the trap opening that I have to remove by hand. Can’t select an individual wash cycle, you have to start from the beginning. This was not designed for a busy person in mind. I’m glad I didn’t have this when I had children living at home. I’m so sorry I didn’t research this more,

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We hate to hear this and will be happy to pass your feedback along to our product developers.^Sandy

Nov 13, 2024
Mike54545
3 out of 5 stars review

It's ok

[This review was collected as part of a promotion.] It's ok. I don't need all of the bells and whistles (and they don't seem to even work that well). I needed something with a very specific set of dimensions and this fit the bill. I'll see if it has some longevity. That's the real test.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there Mike! We appreciate you letting us know about your LG washtower and want you to have the best experience possible. So we can help make sure this happens, please reach out to us on social media at @LGUSSupport with your contact details, model number, and details about the features of your unit, and we'll be ready to help! *Josh

Jun 8, 2025
BMWeimer
2 out of 5 stars review

Washer Can't Clean Stains

We purchased this unit a little over 2 years ago, right before our child was born. Since then, we have used it 2-3 times a week and have kept up with the routine maintenance like cleaning out the drain filter and running a tub cleaning. Now that our kid is getting older, they are finding new ways of getting messy from things like food, dirt, and play activities (pens, paints, etc). This washing machine just doesn't seem up to the task of cleaning clothes that have any kind of noticeable stains on it. Pasta sauces, oranges, blue berries, grass, food grease, markers all leave stains that just WILL NOT COME OUT. We have tried everything we can think of - pre-soaking the clothes for >1hr in oxi clean, using stain remover sprays and scrubbing the stain before washing, putting laundry boosters in the wash, running on high soil cycle. The clothes just come out with stains on them still. Sometimes the clothes come out with dark splotches like oil/grease stains that weren't even there when they went into the wash. We've used a dozen different laundry detergents from the "free and clear" all the way up to the "maximum stain removers". Probably used a similar number of stain removers too. None of the other parents at our kid's daycare have this issue even though their kids are getting all the same stains, so the only conclusion we can come to is that this washing machine just SUCKS at getting stains out of clothes. If you have kids or are regularly getting your clothes actually dirty, you should really stay away from this washer.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! We want to make sure that your family's laundry always comes out clean and stain-free whenever you use your LG washtower so it can be ready for its next activities. This link (https://tinyurl.com/2xk8wyov) may offer additional tips to help keep your laundry clean after each cycle. Let us know if you still need help on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be here for you! *Josh