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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
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Showing 1,821-1,830 of 2,022 reviews
Jan 22, 2021
Coleman18
5 out of 5 stars review

Great style and fratures

[This review was collected as part of a promotion.] I bought this to replace a stackable washer/dryer. I bought so I dontbhavevto unstack them for repairs. That in itself is a blessing. I absolutely love it. So easy to use and I have it linked to my cell phone. Love it!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 30, 2021
kaer
5 out of 5 stars review

And Goldilocks said, "Just Right!"

[This review was collected as part of a promotion.] This washer/dryer combo was the perfect addition to my historic loft condo with its small space for a washer/dryer. The old one was just that; old. The new one makes me love doing my laundry. It is quiet, quick and efficient with lots of options to work with. The front loading doors are the perfect size and the controls are center located electronic "buttons". The lights in both are enough to show you missing articles. I am Goldilocks in the bears laundry room with this appliance!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 11, 2021
1debmom
5 out of 5 stars review

Love the look and the efficiency

The home we purchased had a GE one piece washer dryer unit when we moved in. When the washer broke, I was on a mission to find full size front loaders to stack in the existing space. I was debating between Maytag and Whirlpool but having a hard time finding anything in stock. My husband and I were in Lowe’s and saw this and fell in love. It was so new to Lowe’s that they did not have it in their computer yet. Fortunately they were able to deliver it the following day. I had a mountain of laundry waiting to put it to the test! I love it! I have not connected to WiFi as I don’t see a need to be able to start it remotely. If I am home to put the clothes in the washer, I can turn on the machine!!!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 15, 2024
evado
2 out of 5 stars review

wish i listened to reviews about lint

washer is decent but the dryer is horrible because there is a flaw in the lint removal system. the rubber gasket on the door needs to be cleaned every load because it attracts lint/hair/sand. after dryer is done and you open the door..all lint falls 6o ground from the gasket....the worst

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there. We understand that cleaning the Washtower gasket and lint remover can be time-consuming, but it's a necessary step in maintaining your Washtower. Let's try the steps in this article: http://spr.ly/6427wiFHX. Let us know how these steps work out for you; please send us a private message on social media with your contact information, model, and serial number. We're always here to help. ^ Diego

Jan 28, 2021
Expensive useless tech
3 out of 5 stars review

High tech failure with high cost

[This review was collected as part of a promotion.] They tout high tech WiFi connectivity, but they have made it far more complicated than it needs to be. They do not answer phones, chat or email. Once connected you find out that the only way to communicate with the machine remotely is if you manually turn on the remote feature each time you want to use it. It’s like requiring one to manually turn on ones TV before being able to use the remote

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 2, 2021
Krissy in AZ
1 out of 5 stars review

HORRIBLE - WORST LG PURCHASE I HAVE MADE

[This review was collected as part of a promotion.] This is no way to customize your washing and drying needs. The dryer mode either doesn't dry (ends the cycle early) OR it over dries. On the washer mode, most cotton or light weight clothes get extremely wrinkled (due to the advanced default spinning cycle) and they are permanent wrinkles and now I have to iron out everything. I HATE this unit.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 13, 2023
Barbara Skinn
1 out of 5 stars review

Washer did not function for very long

[This review was collected as part of a promotion.] Please review customer service report CNN230823790393. Although initially I really liked the simplicity of the washer, I was totally disappointed when it broke down after 1.5 years of minimal use. The repair was expensive and extensive. I determined that the machine was flawed since it broke so soon after purchase. I asked LG to pay for some of the cost. See information sent in with the service report.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Customer Care

Hey there. We appreciate your time in leaving us a review on your Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer. We understand the importance of having a good washer, and we want to ensure that you're getting a good experience with this unit. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Jan 27, 2021
Anonymous
5 out of 5 stars review

It’s all excellent

[This review was collected as part of a promotion.] This laundry tower is just great. It fits in a closet in my bedroom. The inside is very large and with a compact outside it is perfect in the space. It plays a song when the cycles are done and its so easy to use.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 2, 2023
fwayne
5 out of 5 stars review

Space Saving

I recently moved into a senior apartment complex and needed to save as much space as possible. I had LG washer and dryer with pedestals in good condition but they overfilled the space allotted. The new setup is perfect and my satisfaction with the product continues

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hi, Wayne. We appreciate you taking the time to share your experience with your LG wash Tower (WKEX200HBA) model. It’s wonderful to hear that the WashTower design fits perfectly where your previous setup couldn’t, all while continuing the reliability you’ve come to expect from LG. Knowing that your satisfaction with the product carries over from your previous LG appliances truly means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ — LG Digital Care Team ^Juvy

Apr 6, 2024
Very nice combo
5 out of 5 stars review

Lg tower washer WKGX201HRA

[This review was collected as part of a promotion.] This wash tower is a excellent choice I had two appliances taking up space this gave me enough room for a clothes folding table and nice laundry soap storage I have had a few washing machines over the last 35 years this one by far gives you the most clean clothes I've ever had come out of any washer by a long shot they smell good without scented detergents I use plant based detergents for my septic system and no fabric softners..I like that your phone alerts you clothes are washed and dried and you can even turn it off and on with your phone..The dryer is good but for some reason doing bedding I have to run on very dry to ensure my comforter has no damp spots when the dry cycle is complete.. If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient

Review from lg.com
Helpful?78JY9RNCYPY815611355877