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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
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Showing 1,811-1,820 of 2,022 reviews
Dec 27, 2024
Ellie Haap
5 out of 5 stars review

Great Washtower

I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! So glad to hear you’re loving your new LG wash tower! It’s awesome that the buttons are perfectly placed for easy access, no tiptoeing needed! 😄 Plus, quick and efficient laundry days are a total win! We're here in case of anything just send us a quick DM @LGUSSupport. ~Kimmy

Dec 17, 2020
dkokemil
5 out of 5 stars review

LG WashTower

[This review was collected as part of a promotion.] I really like my LG WashTower. The features are great. I enjoy having the panel in the middle to select the type of wash and dry cycle. This does not take up a lot of room. It is convenient and is a top of the line model. I definitely enjoy using it. It is very quiet.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 22, 2023
Lachlan
5 out of 5 stars review

It is laundry monster!

I've had this unit for around 18 months. I moved from a home with a large utility room to a larger home but with a utility closet that only accommodated a side by side and no room for anything else. I bought the LG stack and freed enough space for a folding table. The LG is the best laundry unit I have ever owned. The size is large enough to accommodate the family laundry. I love its efficiency; its capacity; it is fast and washes/dries everything loaded into it. The multiple modes, fantastic cycles will take care of every situation. I've done a lot of laundry over the decades. This LG is the best laundry machine I've ever owned.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
May 23, 2022
WChester
1 out of 5 stars review

I HATE this machine!

No matter how little laundry detergent you put in the machine randomly determines there are too many suds and the load continues forever until the machine randomly determines there are no suds. The worst feature ever is when the stupid machine displays "SUD" and then runs for fully another hour. The worst part is that I'm using HE detergent and I'm filling it WELL below the max fill line...literally using only two tablespoons of detergent. I hate that the machine holds my laundry hostage because it WRONGLY believes that there are too many suds. This is the worst machine I've ever purchased. I hate it with a passion.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jan 3, 2021
Rick92040
5 out of 5 stars review

Large inside, small footprint

[This review was collected as part of a promotion.] My short wife had problems reaching the controls of our old stacked unit. This one isn't a problem and she can reach the things at the bottom of the dryer. It's a large capacity unit in a small space and because it came already stacked it was easy to install. It comes stacked so it was easy to install. I like that the dryer knows what was just washed and sets the dryer accordingly.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 21, 2021
Lodge21
1 out of 5 stars review

Lemon broken on first and second use

I just purchased the washtower. I’ve used it twice, and it didn’t work either time. On the first use, (1) the clothes were soaking wet after the wash, (2) standing water was left the drum, and (3) I had to wring the clothes by hand. A technician inspected the unit and couldn’t find the problem. The second time I used the washtower, it stopped FOUR times with motor errors. LEMON. After using it twice, I want a refund.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 14, 2021
drbsp
5 out of 5 stars review

AWESOME AWESOME AWESOME W/D COMBO

[This review was collected as part of a promotion.] After nearly 20 years my washer literally fell apart, I chose this combo after very little research with the pressure of laundry piling up rapidly. This unit is fabulous. Compact, efficient and powerful at getting the job done well. I am enthusiastically satisfied Look no further, this is 10/10!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 10, 2021
TomintheShop
5 out of 5 stars review

Quiet and Stylish

[This review was collected as part of a promotion.] Having recently moving into our newly purchased (30 year old) home. It became apparent that the old washer/ dryer stacked appliances would need soon need replacement. Upon seeing this handsome unit and having done some research, this became an easy choice. The older unit "told" you when it was working. This new combo unit announces its end of cycle with pleasant, musical tones. Otherwise it is surprisingly quiet. This family of five, finds that this handsome appliance, easily keeps up with our laundry demands, efficiently and quietly. Added bonus: It looks Awesome!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 3, 2021
DVaughn
5 out of 5 stars review

Sleek and smart

[This review was collected as part of a promotion.] We bought this washer dryer combo a few months ago. I chose it because it fit in the space much better than stacking a full size washer and dryer like we previously had. I didn’t realize how much better this combo would be. I love that the doors open the same direction and it takes up less space - it looks so much better than the stacked set. The washer and dryer are full size and work great. I love that the dryer automatically goes to the setting the washer was on - you can change if you want to of course. Overall the washer and dryer are much quieter than what I previously had and washes well and much quicker than our old machine. Great options for settings

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Aug 4, 2024
Mary in NJ
3 out of 5 stars review

Inelegant

[This review was collected as part of a promotion.] I am in the process of modernizing my laundry room with new cabinets, counters and sink. I replaced my washer and dryer with the LG WKGX201HWA wash tower. The washtower works well. The parts that come with the unit are 3 water hoses, a hose splitter, drainage hose, zip-tied to the water hoses, a dryer vent and two electrical cord. Attached is a picture. Still need to install the cabinets, but not sure if it will look better. I am focusing on the product, but the installation of a unit that is intended to replace 2 units needs to be considered before purchasing.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hi there. Thank you for sharing your experience with the LG WKGX201HWA WashTower. We appreciate your feedback as you modernize your laundry room. It's great to hear that the WashTower is working well for you. When it comes to installation, it's essential to consider the space and layout you have available, especially since this unit is designed to replace two separate machines. You may access this link: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. If you have any concerns about the fit or functionality once your cabinets and counters are installed, please feel free to reach out for assistance. If you have any further questions or need support during your installation process, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help you. We appreciate your patience and understanding. —Mau