[This review was collected as part of a promotion.] I read all the reviews before buying this laundry center. I am so glad I did buy this LG laundry center. It works great using less water than my older washer. it handles loads of all sizes and quietly. Love the dry Steam cycle! I really am enjoying using my LG Laundry Center.

[This review was collected as part of a promotion.] I never ever write bad reviews but I was trying to give this machine a chance. We bought it in 2021 so at first thought it was user error. This machine barely provides any water even on the heaviest setting and constantly collects the dirt and scum in the lining of the machine it’s actually disgusting! I want problem to know how awful this is

[This review was collected as part of a promotion.] The idea is so intuitive that I don’t understand why it haven’t been thought of before. Anyone that has limited space really needs to consider this unit. A conventional washer and dryer can stack however the controls are quite high and shorter people, like my wife, have a hard time using the controls. This unit has all the controls in the middle of the single unit. Controls are so intuitive it takes only a few seconds for set the wash or drying cycle you want. Large, full size, capacity for even the largest loads. I would recommend this unit to everyone. In fact, I did. After my son saw mine, he then purchased the same unit for himself.

[This review was collected as part of a promotion.] Our set is a gift from family. We live in a 2 story home with laundry in basement. Our family said “no more steps”.. well we didn’t like that very much! We are in our 80’s and healthy but we did it and couldn’t be happier. Both washer and dryer run smoothly and hum quietly. Minimum water and drying time. So very pleased!

This unit seems to have the ability to wash and dry well. It lacks any semblance of user control to truly maximize any of its potential. The default settings are a joke. Even worse, the lack of customization of its app settings is even worse. For the amount of money spent on this unit, I am completely dumbfounded on the lack of control I have over it. Almost every piece of clothing, blanket, or other item we buy today, has one simple instruction; machine wash cold and tumble dry low. This doesn't change based on how heavy duty or heavily soiled the load is. I feel completely ripped off having bought this unit for the money. LG needs to add a fully customizable cycle to its app. Until such time, nobody in their right mind should consider buying this over priced under productive device.

[This review was collected as part of a promotion.] I got the dual unit with an electric dryer. Works great other than the washer won't turn on after only 1 month of being installed. The touch screen is not responding. Tried switching outlets, still nothing.

Purchased and installed a week ago. After running three loads over that time, today the washer quit mid cycle and will not power back on. The dryer panel works fine, but washer panel is dead. Called support, best advice was to unplug and hope for a reset. No luck. Washer panel is DEAD, DARK. We liked the size and looks of the tower. Very disappointed as I write this. Just noticed other review posted a couple hours ago, same issue. Sounds like a control panel issue. Waiting for call back from a LG tech.

I had the Washtower installed two months ago. It cleans my clothes great! It is a nice design and fits well in my small space. But, I wanted a new-age appliance that connects to Wifi, and this one is still unable to connect. Repairman has been here twice. We think it’s the ThinQ app. It must have problems and service people can’t fix it. I can’t do certain type functions without it. I would not recommend an LG appliance till LG gets this bug worked out.

[This review was collected as part of a promotion.] My old LG was unable to be fixed after 10 years so I looked for a new model. We needed a stack due to space limitations. It was very hard to find the Wash Tower in the stores probably due to covid. I finally found one gas model at an independent store in Los Angeles. It was installed and went right to work! It is very quiet and washes the clothes efficiently. I'm waiting for my tech savvy son to hook my up with the ThinQ technology.

I’ve owned this stacker for 2 years now. Clothes wash great but typically come out of the dryer damp. I have never been able to connect the stacker to the app so I am limited to the cycles pre-programmed on the stacker. My washer WiFi touch button does not work and the volume function on the washer no longer works, not sure but I believe half the touch panel no longer works. I can pick my pre-programmed cycle and that’s it.