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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
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Showing 1,771-1,780 of 2,022 reviews
Mar 20, 2021
LP Colorado
5 out of 5 stars review

Love the location of the controls!

[This review was collected as part of a promotion.] I've only had my set for a few weeks but so far I really like it; I needed a stackable for my space and was limited by the newer models because most have the controls on top. Being vertically challenged myself, I couldn't reach them without a stepstool. This set has the controls in the middle-- excellent feature! I also really like the quick/short wash cycle. The steam feature on the dryer is great too! The only thing I dislike is the dryer sensors. I use at-home dry cleaning (Dryell or similar) occasionally and this dryer won't let me set it for 10-15 minutes. It doesn't sense anything damp so it turns off after 1-2 minutes. Other than that, I really like the set!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 27, 2021
2 Flat Owner
5 out of 5 stars review

Outstanding stackable washer/dryer

[This review was collected as part of a promotion.] We purchased the LG stacked washer-dryer for features including 1) center controls --- a HUGE PLUS and unique among competitive "stackables," & 2) above average tub sizes -- 4.5 Cu. Ft. washer, 7.1 Cu. Ft. gas dryer. Both features are exceptionally functional, useful and of great value. In 1st month of use, it performs very well and meets expectations. We strongly recommend it to potential customers. And, its very quiet too.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 1, 2023
Capt Tony
5 out of 5 stars review

Great unit! Love the washer/dryer combo!

Great unit. little problem with the mother board after 2 years but LG was awesome in resolving this issue with prompt and VERY knowledgeable service! done in less than a day. Unit works great and no issues at all with the washer. would 100% buy this again from LG. Seems all my LG equipment has good quality. Something very hard to find these day!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 16, 2022
hoison2621
5 out of 5 stars review

Full size capacity in a small size unit

[This review was collected as part of a promotion.] I bought this product three weeks ago and couldn't be happier. Nice design and well built. Time will tell if my opinion changes. No mechanical buttons or knobs Easy to use features. This product comes with wireless connectivity which I can't see myself ever using but other wise I have no other complains.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 24, 2022
Plackerm
1 out of 5 stars review

[This review was collected as part of a promotion.] We just had our unit installed last week and it is so loud when it is washing, I’m not sure we will want to keep it unless someone can help get it quieter Sounds like a turbo jet. It is exactly what we were looking for style wise, but can’t handle the noise.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

Thank you for taking the time to review our product. We hate hearing you are having an issue with your washtower. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane

Jun 2, 2024
Wendy Riccardo
5 out of 5 stars review

Excellent product

I LOVE this system. The turbo wash makes it quicker to wash. The machine is not loud. It is a perfect size for my husband and I and all of the blankets we use for our two large dogs. I was disappointed when my washing machine died but now I’m glad it did. The unit is so much better than my prior washer dryer

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 14, 2021
drbsp
5 out of 5 stars review

AWESOME AWESOME AWESOME W/D COMBO

[This review was collected as part of a promotion.] After nearly 20 years my washer literally fell apart, I chose this combo after very little research with the pressure of laundry piling up rapidly. This unit is fabulous. Compact, efficient and powerful at getting the job done well. I am enthusiastically satisfied Look no further, this is 10/10!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 8, 2021
GavinReed
4 out of 5 stars review

Good, so far!

[This review was collected as part of a promotion.] We bought this unit from Costco, so there was a delay of several weeks between the purchase date and the installation date. We were replacing a Samsung set that we'd had for around five years. The LG unit doesn't have as many built-in cycles as we're used to, and while additional cycles similar to those on the Samsung can be accessed and downloaded using the ThinQ app, that isn't very convenient when those downloadable cycles happen to be the ones we use most often. It would be great if the unit had a few "user-programmable" settings that could be added and that would remain available without having to find and download them every time.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 1, 2024
An angry mom and wife
1 out of 5 stars review

Doesn’t wash at all. Barely gets clothes wet

[This review was collected as part of a promotion.] I never ever write bad reviews but I was trying to give this machine a chance. We bought it in 2021 so at first thought it was user error. This machine barely provides any water even on the heaviest setting and constantly collects the dirt and scum in the lining of the machine it’s actually disgusting! I want problem to know how awful this is

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! Thanks for sharing your LG Washtower experience with us. Keeping your laundry routine quick, easy, and clean is crucial, so we'd love to help! If you find that your wash cycles aren't providing enough water, we recommend trying the Extra Rinse or Pre-Wash functions. While these may not add additional water to your cycle, this can still help by ensuring the removal of detergent after a cycle—along with the improved cleaning of heavily soiled or stained clothing. You can find out more about these functions on page 44 of your owner's manual. If you find that the gasket lining of your washer builds up grime and dirt over time, it's possible the type of detergent used may be affecting the cycle. This LG Washtower is rated for HE detergents only, so we recommend using a compatible detergent type. Using non-HE detergents may result in the build-up of suds, grime, and dirt over time. For information on how to clean your LG Washertower, check out our guide at https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. If you still need help, you can reach us on social media @LGUSSupport. Send us a message with your contact info and model number—we'll gladly help! *Joseph

Feb 27, 2021
Sal999
5 out of 5 stars review

Easy to use. Quiet.

[This review was collected as part of a promotion.] Bought the tower 1 month ago. My clothes are come out much better than before (I had an old agitator machine). I love the wifi connectivity through ThinQ. Great looks. Easy access to controls as the dryer controls are reachable and not 6 feet above ground!

Review from lg.com
Helpful?78JY9RNCYPY815611355877