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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
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Showing 1,761-1,770 of 2,022 reviews
Dec 6, 2020
MK217
5 out of 5 stars review

Love the smart design!

[This review was collected as part of a promotion.] We are loving the stacked washer/dryer combo. It is THE ONLY stacked combo we could find that has the controls for both the washer and the dryer in the center for easy access. Thank you, LG designers and engineers!!! All the other models we saw have the dryer controls on top of the stack, way beyond my reach. PLUS the controls are clear and easy to understand. AND it's quiet. AND the drums are as big as our old side-by-side washer and dryer. AND it sings a cheerful tune instead of ending a cycle with an annoying buzzer. Overall an excellent product.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Oct 21, 2024
Dfidman
5 out of 5 stars review

Beautful, quiet and great addition to new home.

We recently received our washer dryer tower. We very much are enjoying its operation. It is quiet and it’s sleek modern tech look fits our ideas of how our home should look. The sale price was quite inviting and delivery with setup was free and easy. It has features we never new existed in this type of home appliance.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hello! We appreciate you sharing your experience with your LG washer dryer tower. We’re glad to hear the LG unit is fitting so well into your home with its quiet performance, sleek modern look, and features you didn’t even know existed in this type of appliance. It’s great knowing the sale price, delivery, and setup all added to a smooth upgrade for your space. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 13, 2022
Anonymous
2 out of 5 stars review

LG ThinQ app SUCKS!!!, machine is great.

I love this machine with the exception that most of the wash cycles are in the Cloud and the app is designed by engineers not users. The cycles are hidden in some submenu. "Wash Cycles" should be a clear link on the first screen you see when you push on the tower. If some condition(s) like "Power on the washer" etc. must be met when you select "Wash Cycles" a pop-up should tell you. what to do,

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

Thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 12, 2021
Evosborne
5 out of 5 stars review

So quiet and clean

[This review was collected as part of a promotion.] We had the nastiest old washer and dryer for So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 10, 2021
TomintheShop
5 out of 5 stars review

Quiet and Stylish

[This review was collected as part of a promotion.] Having recently moving into our newly purchased (30 year old) home. It became apparent that the old washer/ dryer stacked appliances would need soon need replacement. Upon seeing this handsome unit and having done some research, this became an easy choice. The older unit "told" you when it was working. This new combo unit announces its end of cycle with pleasant, musical tones. Otherwise it is surprisingly quiet. This family of five, finds that this handsome appliance, easily keeps up with our laundry demands, efficiently and quietly. Added bonus: It looks Awesome!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 4, 2021
Susan V
5 out of 5 stars review

Love my new machine!

[This review was collected as part of a promotion.] My old LG was unable to be fixed after 10 years so I looked for a new model. We needed a stack due to space limitations. It was very hard to find the Wash Tower in the stores probably due to covid. I finally found one gas model at an independent store in Los Angeles. It was installed and went right to work! It is very quiet and washes the clothes efficiently. I'm waiting for my tech savvy son to hook my up with the ThinQ technology.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 21, 2024
SC03
5 out of 5 stars review

Works fantastic with awesome features!

I’ve bad this for about 2wks now and I’m loving this washtower. We have this weird & terrible design where the washer dryer has to be stacked in a closet. My previous frontload LG set fit- comfortably. After multiple measurements and extensive research, I have found that all the new machines are bigger than the ones I had. There was no way I was going to risk getting a new set in hopes that it would magically fit. Nope. This washer tower was an a great alternative. Even better. The machines fits nicely with room on top to spare AND the capacity is bigger. I love the wifi function and notifications for when the loads are done. When you live in a TRI level home with the washroom on the first floor, it’s nice not to have to go up and down stairs to check how much time is left. I can just pull up my app and check the time on. I also like that I can start a load via the app in case I need it to be “delayed” but I just recently discovered that delayed start is a feature in the app! So awesome. Not that I’ll use it much but it’s nice to know that it’s there. A feature that I found kind of cool was that the dryer automatically selects the setting you used in the wash. If I was using the bedding settings in the washer, the dryer selects that when it turns on. Kind of neat. And my absolute favorite of all. The color. That red is FIRE.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 2, 2021
Timmah11
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 26, 2021
Oscar928
5 out of 5 stars review

The space savings and controls at easy reach

[This review was collected as part of a promotion.] I got this about 2 months ago, so far it has performed marvelously as my clothes are dry and it does not take as long as my old dryer. The washer is easy to setup and works just great. Here is a picture as it was put in.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 16, 2023
Trivi
4 out of 5 stars review

Troubleshooting

I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

Review from lg.com
Helpful?78JY9RNCYPY815611355877