Excellent product
I LOVE this system. The turbo wash makes it quicker to wash. The machine is not loud. It is a perfect size for my husband and I and all of the blankets we use for our two large dogs. I was disappointed when my washing machine died but now I’m glad it did. The unit is so much better than my prior washer dryer
Excellent wash tower
[This review was collected as part of a promotion.] We bought this stackable wash tower this spring and love everything about it. Having all the different settings is great and I especially like that it uses less detergent and gets our clothes just as clean if not better. Great appliance....very pleased!!
Troubleshooting
I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.
Time Saver!
[This review was collected as part of a promotion.] Replaced an older laundry pair that was very noisy and inefficient. Love the new LG Tower combo, especially the dual digital control panel location. Very quiet, sleek and modern appearance. Saving "loads" of laundry time!
Performs very well
[This review was collected as part of a promotion.] We have had this washer dryer combo for over a month now and have been very pleased with the performance. We have it in our master bathroom, which is very convenient. We have another conventional, top load LG washer dryer combo in the basement that also works very well! But this one is getting the bulk of the use due to the convenient location. Pros:The washer actually holds more than you would expect. Not as much as our LG top load washer, but certainly enough for regular usage. The location of the controls in the center of the unit is very convenient and just makes sense. Whatever setting you use for the wash (ex. regular clothes, bedding, etc.), will automatically default to the equivalent setting on the dryer when move the load in the dryer. Again, this just makes sense. It is relatively quiet and the time per load "seems" to be shorter than with a conventional washer and dryer. My understanding is that there are a lot of sensors in the washer which may be working to reduce the time needed if your load is not too dirty. Also, it looks very nice! We have it in a "closet" space with doors in the bathroom. However, it would look very nice if you didn't have doors or an enclosure. LG app: This is a feature I thought I would hate. I don't need all my appliances to be "smart" and telling me how they are doing... It has actually turned out to be pretty convenient, especially working from home. Just put in load and go about your business. You'll get a notice on your phone when your load is done. Plus you can always check how much time is left. It took a couple of times to set up, but once done, it has been seamless. Cons: Getting moved upstairs was a pain!! We bought at Costco and they had to drop off and come back another day to move upstairs. This is because it is truly a single unit. It does not come apart for install purposes. Over 330 lbs. that essentially needs to be moved vertically (took 3-4 guys) to get upstairs! Make sure you account for this if you buy. A related con is that if either washer or dryer breaks and can't be repaired, you essentially have to buy new combo unit. But I have read other reviews that note that this is essentially the case even with the stacked washer dryers that can be separated (i.e., models change and separate units may not be compatible). I understand some competing models have a larger storage tank for detergent so you can fill and then do multiple loads before refilling. This one does not have that feature, but it works fine, like every other washer we have owned. Lastly, it is more expensive than other stackable units. That said, I think the benefits outweigh the additional expense. I definitely recommend!
Large capacity quiet pair
[This review was collected as part of a promotion.] I've had the WashTower for just a month now, so far it's been great. Large capacity which is great for our family of 5. It's a replacement for a LG Washer and LG Dryer with pedestals, they were 10 years old, still working great, but my laundry room is small, the old washer was actually blocking a door. And now with the dryer on top of the washer I was able to get some countertop space, loving my new laundry room, such a small change made a huge impact. I must say having washer and dryer side by side on pedestals were great, I do find myself having to bend down a lot more. To access different cycles you need an app on the phone, which I've actually been liking it, at first I said I didn't need an app for a washing machine.
Beautiful and super functional!
[This review was collected as part of a promotion.] We bought this laundry tower a bit over a month ago and we have been very happy with it! The size of the wash tub and dryer drum is huge considering the tower’s small footprint. The technology makes dying laundry simple and we love the WiFi alerts and seemly energy saving cycles. I would not hesitate to recommend to family an friends.
Love this WashTower
[This review was collected as part of a promotion.] I love that the control panel is in the middle for easy reach to turn on the washer or the dryer. It is great that it can also be controlled by my iphone and it sends a message to it when a cycle is completed. It works great, clean laundry and it is quiet when running. I love all the wash/dry cycle features also. Very happy with this product! Saves space in my my small laundry room also!
Only factory temp sets,not good
I like the size. My issue, and strongly is not able to set to cold easily. Have to download app which when I bought I didn't think that was a prerequisite. I need a stacking unit , and I need to not use a stool. The center controls are great. I don't have control of my own machine, frustrates me. AI is good for some things but only if it is set up properly.
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Super fast!
[This review was collected as part of a promotion.] Just bought the LG wash tower and I love it! It does a great job clean has tons of features and cleans and dries super, supper quick. I love the steam features on both the washer and dryer for sanitizing and releasing wrinkles!! Highly recommend!!!!!
