Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
Sort by |
Showing 1,781-1,790 of 2,022 reviews
Oct 13, 2020
Mits
4 out of 5 stars review

Great Machines but Door NOT Reversible

I got these delivered last Wednesday and look an work great. But only problem is that the Specs say that doors are reversible but really are NOT REVERSIBLE!!! I have 36” in front of my machines an it’s annoying having to duck under the door or having to close the door just to get to the left side of the machines. I guess LG didn’t think the swings would be an issue. So Buyer beware - please check the door swing on this unit and make sure it won’t be an issue with your laundry room set up.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 29, 2021
Sonsoles
5 out of 5 stars review

Very pleased with the unit!

[This review was collected as part of a promotion.] I bought this unit 3 months ago. It has a sleek design and saved me space in my super tiny laundry room. I was able to connect to the gas line, which saves me $$. It has great capacity, and so far I have had zero issues; basically it washes and dries as expected, with appropriate settings, etc. The only thing I had to do differently was looking for HE detergents, but that is not a major issue at all.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 29, 2021
Rob87
2 out of 5 stars review

INSTALLED A WEEK AGO, WASHER WILL NOT POWER UP

Purchased and installed a week ago. After running three loads over that time, today the washer quit mid cycle and will not power back on. The dryer panel works fine, but washer panel is dead. Called support, best advice was to unplug and hope for a reset. No luck. Washer panel is DEAD, DARK. We liked the size and looks of the tower. Very disappointed as I write this. Just noticed other review posted a couple hours ago, same issue. Sounds like a control panel issue. Waiting for call back from a LG tech.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jun 2, 2024
Wendy Riccardo
5 out of 5 stars review

Excellent product

I LOVE this system. The turbo wash makes it quicker to wash. The machine is not loud. It is a perfect size for my husband and I and all of the blankets we use for our two large dogs. I was disappointed when my washing machine died but now I’m glad it did. The unit is so much better than my prior washer dryer

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 11, 2020
Ruscon
5 out of 5 stars review

Better than expected!

[This review was collected as part of a promotion.] Our set is a gift from family. We live in a 2 story home with laundry in basement. Our family said “no more steps”.. well we didn’t like that very much! We are in our 80’s and healthy but we did it and couldn’t be happier. Both washer and dryer run smoothly and hum quietly. Minimum water and drying time. So very pleased!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Sep 9, 2024
ria19
1 out of 5 stars review

DO NOT ORDER

[This review was collected as part of a promotion.] LG will not deliver your product for months. I ordered my unit in July and their delivery partner will not contact me. Anytime I contact LG, they are unable to help me with my order and anytime I contact the delivery partner, they say they need to receive the product from LG. This is immensely frustrating and I highly recommend no one purchase from LG.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there Ria. We appreciate you letting us know about not receiving your LG wash-tower unit. We want to make sure you're able to get your unit as soon as possible while keeping you updated about its delivery so you can start enjoying it right away. So we can look into this further, please send us a private message on social media at @LGUSSupport with your contact details. We look forward to hearing from you! *Josh

Aug 16, 2022
Cinjim
2 out of 5 stars review

Dryer

I have had the washtower for almost a year. The washer is great but I am not happy with the dryer at all. I have to dry the cloths for at least two dryer cycles before they are dry. I called for service and he tells me that maybe the vent is clogged because the dryer is working…….. all brand new vents so that is not the answer. Very unhappy with the money we spent and now it is not efficient. I would not purchase this set.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jan 28, 2021
Expensive useless tech
3 out of 5 stars review

High tech failure with high cost

[This review was collected as part of a promotion.] They tout high tech WiFi connectivity, but they have made it far more complicated than it needs to be. They do not answer phones, chat or email. Once connected you find out that the only way to communicate with the machine remotely is if you manually turn on the remote feature each time you want to use it. It’s like requiring one to manually turn on ones TV before being able to use the remote

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 27, 2024
aand J
5 out of 5 stars review

Excellent wash tower

[This review was collected as part of a promotion.] We bought this stackable wash tower this spring and love everything about it. Having all the different settings is great and I especially like that it uses less detergent and gets our clothes just as clean if not better. Great appliance....very pleased!!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 20, 2021
Maniscca
5 out of 5 stars review

Best Laundry Ever!

[This review was collected as part of a promotion.] I bought this about a month ago to slim down the limited resources in my laundry room. First, it’s beautiful. Second, it’s quiet. Third, it’s efficient and works like a charm. I just love love love it! I love all the different wash and dry types, I love the downloadable types. I love it all. This is how all laundry should be! And it washes about the same size as my full size unit. Highly recommend.

Review from lg.com
Helpful?78JY9RNCYPY815611355877