Great and modern
[This review was collected as part of a promotion.] I looked and looked online for a space saver washer dryer that was sleek, energy efficient and did its job efficiently. This is definitely the one! The features are great and I have no hassle at all.
Excellent choice
[This review was collected as part of a promotion.] We own the wash tower now 2 months, it washes and dries perfect. That is our first gas dryer and we are so happy. The clothes smell good and it dries super fast way better than any other dry system. Even it is a wash tower, the top part is removable for easier transportation. LG should have that mentioned in their commercial. Functions are easy, you can even remote start with your smart phone. It saves also a good amount of energy due weighing the laundry. The direct drive motor makes this model pretty quiet and longer lasting, no belt like in other washers. I would love to see one size bigger of the wash tower in the future. Did I mention you'll save a lot of space.
Inelegant
[This review was collected as part of a promotion.] I am in the process of modernizing my laundry room with new cabinets, counters and sink. I replaced my washer and dryer with the LG WKGX201HWA wash tower. The washtower works well. The parts that come with the unit are 3 water hoses, a hose splitter, drainage hose, zip-tied to the water hoses, a dryer vent and two electrical cord. Attached is a picture. Still need to install the cabinets, but not sure if it will look better. I am focusing on the product, but the installation of a unit that is intended to replace 2 units needs to be considered before purchasing.
Hi there. Thank you for sharing your experience with the LG WKGX201HWA WashTower. We appreciate your feedback as you modernize your laundry room. It's great to hear that the WashTower is working well for you. When it comes to installation, it's essential to consider the space and layout you have available, especially since this unit is designed to replace two separate machines. You may access this link: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. If you have any concerns about the fit or functionality once your cabinets and counters are installed, please feel free to reach out for assistance. If you have any further questions or need support during your installation process, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help you. We appreciate your patience and understanding. —Mau
Buy Something Else But Not this Unit
Save your money. The dryer will make your clothes all wrinkled and you will need an iron to get out the wrinkles. The clothes stick to the side of the dryer, they do not get tumbled. My pants and tops need to be ironed before I can even wear them to work. Do yourself a favor and buy and do research on a better unit. I am so so disappointed with this unit, my poor husband is so tired of hearing me complain about this unit. A big waste of your money. The dryer unit of this stackable is a huge disappointment. If you want to get just one piece of clothing dried and hopefully get out the wrinkles, it will never happen. Make sure you have an iron handy. Because this unit will make that one piece of clothing all wrinkled and unable to pull it out of the dryer and think it will look good. You will be highly disappointed.
Hey there. We want to help make your laundry experience smoother! Wrinkling can sometimes happen due to factors like overloading, extended drying times, or fabric type. To help reduce wrinkles, try using a lower heat setting, removing clothes promptly after the cycle ends, and using the Wrinkle Care or Low Temp Dry options if available. A fabric softener or dryer sheet can also help minimize static and sticking. Let us know if you’d like more tips to get the best results from your dryer! We're always available, just send us a private message on social media @LGUSSupport so that we can connect. ^ Diego
Exceeds Expectations!
[This review was collected as part of a promotion.] I had high hopes for this washer/dryer combo but 1 month in this unit exceeds those expectations. From the quiet operation, to the integrated app with specialty settings and the AI that hasn't once left a load to wet or not clean enough. Everything about this unit is A+++
BEWARE: will break just outside warranty!
[This review was collected as part of a promotion.] GAS error code after 2 years of use. Dryer does not function anymore and needs repaired. Warranty doesn't cover and extended warranty at the time of purchase was ludicrously expensive. Beware if you buy this product, get the extended warranty because it will break. Cheap quality, go with a different brand
Hey there! Thanks for telling us about your LG WashTower experience. Warm, dry clothes fresh from your LG WashTower is a great feeling during the cold season of the year, so we'd love to help! If you're receiving the GAS error code, it's likely that the unit is not receiving any gas. We recommend ensuring that the gas supply valve is turned on and that the gas line isn't kinked. If you still need help, we'd love to explore options with you to get your unit running smoothly again. Please get in touch with us on social media with your contact info and model number. We're here and eager to help! *Joseph
Dryer
I have had the washtower for almost a year. The washer is great but I am not happy with the dryer at all. I have to dry the cloths for at least two dryer cycles before they are dry. I called for service and he tells me that maybe the vent is clogged because the dryer is working…….. all brand new vents so that is not the answer. Very unhappy with the money we spent and now it is not efficient. I would not purchase this set.
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Dryer:additional parts needed during installation?
I have purchased the WKGX200HWA and it will soon be delivered. I was reading the INSTALLATION manual and it indicated the DRYER requires a DRAIN HOSE & CONNECTING SUPPLY HOSE that are NOT supplied. Is this true? If yes, what are the specifications/part numbers for these items?
Hi there. Thank you for sharing your experience with us. We understand that you're preparing for the delivery of your LG washer/dryer combo model WKGX200HWA and have questions about the required drain hose and connecting supply hose mentioned in the installation manual. Yes, it is true that the dryer requires a drain hose and connecting supply hose that is not supplied with the unit. For the drain hose, you will need a standard dryer drain hose compatible with your model. The connecting supply hose for the water inlet is typically a standard washing machine supply hose. The part numbers for these items are AEM73732901 for the drain hose and 5215ER2002G for the water supply hose. These parts can be purchased from LG's official website or authorized retailers. Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and understanding. —Renzo
Machine controls you!
Just bought this combo in order to save space. It washes and dries well. It does not allow choices, which had I known, I would have not chosen it. I use cold water for most washes; the only way I can get cold water is to wash everything as delicate. A normal load is only washable with hot water and hot dryer. If you are shopping, pay attention to features. Wish I had.
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Good Wash & Dry but...
Purchased 7/2021 and has been trouble free. Several issues I have are with electronic controls. 1. when wash completes the well drained items are STUCK to the drum, a simple end of cycle tumble for several minutes would leave all items available at bottom of drum instead of having to extricate much from sides. 2. Ease of wash/dry modifications is wack-o you can choose some programs, but they are not completely tailorable to my needs and often lock out areas (Hot, Cold, Spin, Temp etc.) outside of pre-sets. You must find your way through download-able menus that also have odd limits to tailoring a desired wash or dry. Likely program written by non users. Wifi unstable and frustrating to reenable after disrupted.