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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,034 ratings2,027 reviews
  1. 5 stars76% (1,546)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (109)
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Showing 1,711-1,720 of 2,027 reviews
Mar 17, 2021
MMP21
5 out of 5 stars review

Quiet and Efficient!

[This review was collected as part of a promotion.] I have done about 10 loads of laundry with my new machine. The machine is very quiet and I don't even realize it is on. The cycles are energy efficient but do not compromise on the quality of performance! The unit is very spacious for bedding as well. The smart feature is an added touch that makes the chore of washing clothes a breeze.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 5, 2021
kaer
5 out of 5 stars review

Exactly What I Wanted

[This review was collected as part of a promotion.] I have had my new washer and dryer a month and I love it. I feel like I have joined the real world. I love the center located controls which are all push button. The front load washer and dryer close quietly and operate very quietly. After an initial issue with a clogged vent (which the dryer told me about via the error message!) we are up and running again.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 3, 2021
DVaughn
5 out of 5 stars review

Sleek and smart

[This review was collected as part of a promotion.] We bought this washer dryer combo a few months ago. I chose it because it fit in the space much better than stacking a full size washer and dryer like we previously had. I didn’t realize how much better this combo would be. I love that the doors open the same direction and it takes up less space - it looks so much better than the stacked set. The washer and dryer are full size and work great. I love that the dryer automatically goes to the setting the washer was on - you can change if you want to of course. Overall the washer and dryer are much quieter than what I previously had and washes well and much quicker than our old machine. Great options for settings

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 20, 2021
LP Colorado
5 out of 5 stars review

Love the location of the controls!

[This review was collected as part of a promotion.] I've only had my set for a few weeks but so far I really like it; I needed a stackable for my space and was limited by the newer models because most have the controls on top. Being vertically challenged myself, I couldn't reach them without a stepstool. This set has the controls in the middle-- excellent feature! I also really like the quick/short wash cycle. The steam feature on the dryer is great too! The only thing I dislike is the dryer sensors. I use at-home dry cleaning (Dryell or similar) occasionally and this dryer won't let me set it for 10-15 minutes. It doesn't sense anything damp so it turns off after 1-2 minutes. Other than that, I really like the set!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 21, 2021
Lodge21
1 out of 5 stars review

Lemon broken on first and second use

I just purchased the washtower. I’ve used it twice, and it didn’t work either time. On the first use, (1) the clothes were soaking wet after the wash, (2) standing water was left the drum, and (3) I had to wring the clothes by hand. A technician inspected the unit and couldn’t find the problem. The second time I used the washtower, it stopped FOUR times with motor errors. LEMON. After using it twice, I want a refund.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 11, 2024
TheBrowns
4 out of 5 stars review

Good Appliance

Generally, the unit does a great job of cleaning and drying laundry. I wish I could change the side of the hinge, I.e., reverse the door. Also, it would be nice to have an optional stand to raise the unit up a little. It is pretty low to the ground.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 2, 2021
Timmah11
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 4, 2021
Enrico71106
5 out of 5 stars review

Excellent choice

[This review was collected as part of a promotion.] We own the wash tower now 2 months, it washes and dries perfect. That is our first gas dryer and we are so happy. The clothes smell good and it dries super fast way better than any other dry system. Even it is a wash tower, the top part is removable for easier transportation. LG should have that mentioned in their commercial. Functions are easy, you can even remote start with your smart phone. It saves also a good amount of energy due weighing the laundry. The direct drive motor makes this model pretty quiet and longer lasting, no belt like in other washers. I would love to see one size bigger of the wash tower in the future. Did I mention you'll save a lot of space.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 10, 2021
hlewis1218
3 out of 5 stars review

Small Load Option Useless

When I choose the small load option it will set to 30 minutes. However after about 2 minutes it shuts off. I read something about the dryer sensor can not sense the small amount of clothes or something like that. In the manual it says the small load option is for up to 3 items. Well then what is the point of the small load option if you need to fill up the dryer with more items for the sensor to work?! Also I haven't been able to get the wifi feature to work. The washtower looks good but for the cost I am not overly impressed with this unit so far.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 3, 2025
Manalapan
2 out of 5 stars review

The products require extra maintenance. The top ice maker requires chopping the ice at least 3 times a week, the water filter assembly required replacement, the washing machine requires the most maintenance, with draining the system often, otherwise the drainage water starts to smell! Never had these issues with similar products from other manufacturers Purchased a service contract with direct LG, another problem to get LG service rep

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experiences with your LG appliances with us. Our goal is always to ensure that you have the best experience with your appliances whenever you use them, and we'd be happy to help make that happen. For your ice maker, ice clumps up whenever the maker is not regularly used and if there is frost build-up around the ice maker. If the ice begins to clump with continual use, we recommend checking for any frost buildup around the unit. As for draining the washtower, we recommend checking the back of the unit to ensure that the hose is not kinked and that there are no obstructions in the hose. If you need additional assistance, please send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh