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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
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Showing 1,701-1,710 of 2,022 reviews
Feb 25, 2023
Laylakma
1 out of 5 stars review

Wish I could sell it but would feel bad for that p

I bought this over a year ago and wish I would of done something about it soon. Have three babies and a full time job its really hard to figure out why an appliance sucks. Every wash I do it smells rotten, so I run an empty cycle with vinegar first to see of that would help. The rubber part turns moldy and is almost impossible to clean and collects dirt and grime. I keep the door open so it can dry out and not get more moldy with the moisture. I should not need to clean a washer each use. I hate using it and now I an stuck with it because I would feel bad selling it to someone. I hate this washer, but the dryer is fine.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Washer Dryer Combo, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 17, 2021
MMP21
5 out of 5 stars review

Quiet and Efficient!

[This review was collected as part of a promotion.] I have done about 10 loads of laundry with my new machine. The machine is very quiet and I don't even realize it is on. The cycles are energy efficient but do not compromise on the quality of performance! The unit is very spacious for bedding as well. The smart feature is an added touch that makes the chore of washing clothes a breeze.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 14, 2021
NXA82
5 out of 5 stars review

Quiet, easy to use, washes/dries very well

Bought this item around a month ago, have been using it almost every day since. It is super quiet, washes and dries fast. It is absolutely gorgeous. I am happy with this purchase so far. I have washed a queen size comforter in it. It took couple of cycles of drying but it handled it well otherwise. I would say it did not perform well when washing just one small jacket (probably machine went out of balance and gave me an error massage), but that was expected. If you are looking for a washer/dryer for a small space this is the way to go for sure. I have laundry closet really, and it fit very well. Mid area single panel is definitely a plus for me, compared to stackable options where I would have to strain to reach up the panel.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
May 7, 2022
DHarmon
5 out of 5 stars review

Great, but…

[This review was collected as part of a promotion.] We purchased the new washer tower and had the store set it up. I have always trusted LG products. And I reviewed the product online for pros and cons. When it was delivered the person went to push it into place and sparks came out the back and a fire melted the plastics on the back. I have just received another wash tower and had it installed. Seems to be fine. I however am still a little nervous. The store was great in taking care of the unite and luckily there wasn’t any damage to my house ( little water on the floor from putting out the flames). I just think buyers should treat these appliances with respect.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 27, 2021
used to hate laundry days
5 out of 5 stars review

Quiet, fast, perfect

I own 3 LG All in one washer dryers. and just bought the Tower 1 month ago. It has all the features of my beloved W/D all in one's. Although it is even quieter and cleans clothes fast with the addition of the steam technology during drying. This has made washing and drying easy and enjoyable, without all the wrinkles.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Aug 26, 2023
BK225
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I am very pleased with our laundry center. The LG large capacity is a very good solution to our small space. If fact, all of our friends are so impressed & some have replaced their old laundry centers with LG

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Sep 13, 2023
Barbara Skinn
1 out of 5 stars review

Washer did not function for very long

[This review was collected as part of a promotion.] Please review customer service report CNN230823790393. Although initially I really liked the simplicity of the washer, I was totally disappointed when it broke down after 1.5 years of minimal use. The repair was expensive and extensive. I determined that the machine was flawed since it broke so soon after purchase. I asked LG to pay for some of the cost. See information sent in with the service report.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Customer Care

Hey there. We appreciate your time in leaving us a review on your Single Unit Front Load LG WashTowerâ„¢ with Center Controlâ„¢ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer. We understand the importance of having a good washer, and we want to ensure that you're getting a good experience with this unit. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Feb 9, 2021
marshamarshamarsha
5 out of 5 stars review

I LOVE IT!!!!

[This review was collected as part of a promotion.] I bought it last month, and debated between this LG and another unit that also has excellent reviews. One Saturday morning, I was listening to "Home with Dean Sharp" (the "House Whisperer") on the radio and, voila! In this broadcast, he discussed laundry centers -- and this one received a rave review. That sold me. And now, the unit has sold me. I LOVE IT!!!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 6, 2021
PMatAsh
4 out of 5 stars review

Bundle of features

[This review was collected as part of a promotion.] I love that a stackable washer dryer is full size and energy efficient. It cleans clothes well. I love the short 15 minute wash cycles and the option to dry small loads of clothes. It looks beautiful. Four stars because the WiFi features have not worked for me.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 2, 2021
Krissy in AZ
1 out of 5 stars review

HORRIBLE - WORST LG PURCHASE I HAVE MADE

[This review was collected as part of a promotion.] This is no way to customize your washing and drying needs. The dryer mode either doesn't dry (ends the cycle early) OR it over dries. On the washer mode, most cotton or light weight clothes get extremely wrinkled (due to the advanced default spinning cycle) and they are permanent wrinkles and now I have to iron out everything. I HATE this unit.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane