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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,034 ratings2,027 reviews
  1. 5 stars76% (1,546)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (109)
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Showing 1,681-1,690 of 2,027 reviews
Mar 30, 2021
js555
5 out of 5 stars review

Performs very well

[This review was collected as part of a promotion.] We have had this washer dryer combo for over a month now and have been very pleased with the performance. We have it in our master bathroom, which is very convenient. We have another conventional, top load LG washer dryer combo in the basement that also works very well! But this one is getting the bulk of the use due to the convenient location. Pros:The washer actually holds more than you would expect. Not as much as our LG top load washer, but certainly enough for regular usage. The location of the controls in the center of the unit is very convenient and just makes sense. Whatever setting you use for the wash (ex. regular clothes, bedding, etc.), will automatically default to the equivalent setting on the dryer when move the load in the dryer. Again, this just makes sense. It is relatively quiet and the time per load "seems" to be shorter than with a conventional washer and dryer. My understanding is that there are a lot of sensors in the washer which may be working to reduce the time needed if your load is not too dirty. Also, it looks very nice! We have it in a "closet" space with doors in the bathroom. However, it would look very nice if you didn't have doors or an enclosure. LG app: This is a feature I thought I would hate. I don't need all my appliances to be "smart" and telling me how they are doing... It has actually turned out to be pretty convenient, especially working from home. Just put in load and go about your business. You'll get a notice on your phone when your load is done. Plus you can always check how much time is left. It took a couple of times to set up, but once done, it has been seamless. Cons: Getting moved upstairs was a pain!! We bought at Costco and they had to drop off and come back another day to move upstairs. This is because it is truly a single unit. It does not come apart for install purposes. Over 330 lbs. that essentially needs to be moved vertically (took 3-4 guys) to get upstairs! Make sure you account for this if you buy. A related con is that if either washer or dryer breaks and can't be repaired, you essentially have to buy new combo unit. But I have read other reviews that note that this is essentially the case even with the stacked washer dryers that can be separated (i.e., models change and separate units may not be compatible). I understand some competing models have a larger storage tank for detergent so you can fill and then do multiple loads before refilling. This one does not have that feature, but it works fine, like every other washer we have owned. Lastly, it is more expensive than other stackable units. That said, I think the benefits outweigh the additional expense. I definitely recommend!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 13, 2024
Mike54545
3 out of 5 stars review

It's ok

[This review was collected as part of a promotion.] It's ok. I don't need all of the bells and whistles (and they don't seem to even work that well). I needed something with a very specific set of dimensions and this fit the bill. I'll see if it has some longevity. That's the real test.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there Mike! We appreciate you letting us know about your LG washtower and want you to have the best experience possible. So we can help make sure this happens, please reach out to us on social media at @LGUSSupport with your contact details, model number, and details about the features of your unit, and we'll be ready to help! *Josh

Jan 3, 2025
Manalapan
2 out of 5 stars review

The products require extra maintenance. The top ice maker requires chopping the ice at least 3 times a week, the water filter assembly required replacement, the washing machine requires the most maintenance, with draining the system often, otherwise the drainage water starts to smell! Never had these issues with similar products from other manufacturers Purchased a service contract with direct LG, another problem to get LG service rep

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experiences with your LG appliances with us. Our goal is always to ensure that you have the best experience with your appliances whenever you use them, and we'd be happy to help make that happen. For your ice maker, ice clumps up whenever the maker is not regularly used and if there is frost build-up around the ice maker. If the ice begins to clump with continual use, we recommend checking for any frost buildup around the unit. As for draining the washtower, we recommend checking the back of the unit to ensure that the hose is not kinked and that there are no obstructions in the hose. If you need additional assistance, please send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh

Sep 9, 2022
Ninadv
5 out of 5 stars review

Large capacity quiet pair

[This review was collected as part of a promotion.] I've had the WashTower for just a month now, so far it's been great. Large capacity which is great for our family of 5. It's a replacement for a LG Washer and LG Dryer with pedestals, they were 10 years old, still working great, but my laundry room is small, the old washer was actually blocking a door. And now with the dryer on top of the washer I was able to get some countertop space, loving my new laundry room, such a small change made a huge impact. I must say having washer and dryer side by side on pedestals were great, I do find myself having to bend down a lot more. To access different cycles you need an app on the phone, which I've actually been liking it, at first I said I didn't need an app for a washing machine.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 1, 2024
Larrisa Ariail
5 out of 5 stars review

Gorgeous green LG pair

This green is gorgeous! It’s not a matte but it’s not metallic either. If you’re on the fence, just go for it! Love how they wash and dry, they’re so efficient and didn’t know how bad I really needed a new set til I received these beauties. Worth every penny!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 6, 2021
kathyFL
5 out of 5 stars review

Time Saver!

[This review was collected as part of a promotion.] Replaced an older laundry pair that was very noisy and inefficient. Love the new LG Tower combo, especially the dual digital control panel location. Very quiet, sleek and modern appearance. Saving "loads" of laundry time!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 14, 2021
drbsp
5 out of 5 stars review

AWESOME AWESOME AWESOME W/D COMBO

[This review was collected as part of a promotion.] After nearly 20 years my washer literally fell apart, I chose this combo after very little research with the pressure of laundry piling up rapidly. This unit is fabulous. Compact, efficient and powerful at getting the job done well. I am enthusiastically satisfied Look no further, this is 10/10!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 20, 2022
Barbara5237
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I bought this unit a year ago upon the recommendation from my contractor. He has owned this same unit for 5 years without any trouble. I love my unit and the washer spins the clothes so dry, that it doesn't take long to dry them

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 1, 2024
gm35
2 out of 5 stars review

BEWARE: will break just outside warranty!

[This review was collected as part of a promotion.] GAS error code after 2 years of use. Dryer does not function anymore and needs repaired. Warranty doesn't cover and extended warranty at the time of purchase was ludicrously expensive. Beware if you buy this product, get the extended warranty because it will break. Cheap quality, go with a different brand

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! Thanks for telling us about your LG WashTower experience. Warm, dry clothes fresh from your LG WashTower is a great feeling during the cold season of the year, so we'd love to help! If you're receiving the GAS error code, it's likely that the unit is not receiving any gas. We recommend ensuring that the gas supply valve is turned on and that the gas line isn't kinked. If you still need help, we'd love to explore options with you to get your unit running smoothly again. Please get in touch with us on social media with your contact info and model number. We're here and eager to help! *Joseph

Mar 6, 2025
Judy Schx
1 out of 5 stars review

Buy Something Else But Not this Unit

Save your money. The dryer will make your clothes all wrinkled and you will need an iron to get out the wrinkles. The clothes stick to the side of the dryer, they do not get tumbled. My pants and tops need to be ironed before I can even wear them to work. Do yourself a favor and buy and do research on a better unit. I am so so disappointed with this unit, my poor husband is so tired of hearing me complain about this unit. A big waste of your money. The dryer unit of this stackable is a huge disappointment. If you want to get just one piece of clothing dried and hopefully get out the wrinkles, it will never happen. Make sure you have an iron handy. Because this unit will make that one piece of clothing all wrinkled and unable to pull it out of the dryer and think it will look good. You will be highly disappointed.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there. We want to help make your laundry experience smoother! Wrinkling can sometimes happen due to factors like overloading, extended drying times, or fabric type. To help reduce wrinkles, try using a lower heat setting, removing clothes promptly after the cycle ends, and using the Wrinkle Care or Low Temp Dry options if available. A fabric softener or dryer sheet can also help minimize static and sticking. Let us know if you’d like more tips to get the best results from your dryer! We're always available, just send us a private message on social media @LGUSSupport so that we can connect. ^ Diego