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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,034 ratings2,027 reviews
  1. 5 stars76% (1,546)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (109)
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Showing 1,671-1,680 of 2,027 reviews
Jan 11, 2021
Vicatoria
5 out of 5 stars review

Love the look

[This review was collected as part of a promotion.] This machine is so quite on any cycle. The quality of the washer and dryer is superb, clothes, delicates are washed superbly. Linens and sheets look brand new, sheets are so crisp and fresh just love machine. Fits perfectly in the space,

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Apr 26, 2025
Debez
5 out of 5 stars review

Used for 1 year.

I have now had the tower for 1 year. I love my tower. The capacity is great. My husband wears uniforms that are not only dirty, but also stinky. My machine handles this situation with ease. I love the steam use for sanitizing my laundry that needs it. My sheets and towels after illness is a prime example. The controls being in the middle of the tower is perfect for us vertically challenged individuals. I would not hesitate to recommend this machine to anyone.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Thank you for sharing your fantastic experience with the LG WashTower! We’re delighted to hear how much you love its capacity, steam sanitizing feature, and conveniently placed controls. 🧺 It’s wonderful that it easily handles those tough laundry challenges, making your life simpler and more efficient. Your recommendation means a lot to us, and we appreciate your positive feedback! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🙂 ^David

Jan 25, 2021
hibarita
5 out of 5 stars review

Amazing Tower!

[This review was collected as part of a promotion.] We bought this a month ago and it has been quite a joy! We all use the app to do our laundry and love the variety of options available. The kids (14 & 12) love that they can see the progress of the load on their phone and notifies them when the load is done. Clothes are clean, fresh, and actually encourage me to get my laundry done!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 31, 2021
RepJen
5 out of 5 stars review

So sleek and is a breeze to use!

[This review was collected as part of a promotion.] We are very happy with our LG purchase. We originally had another brand/type on order, but realized that they won't fit in our space. So glad we decided on this LG unit. It is beautiful and so easy to use. Love the controls being in the middle for easy access. Washing and drying great, too! It is a little loud on the washing cycle, but we have ceramic tile now.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 29, 2020
LG Laundry Lover
5 out of 5 stars review

I Love My Laundry Center

[This review was collected as part of a promotion.] My washer/dryer. My new home has a small laundry closet and the laundry center fits nicely with a bit of extra room on the sides for a shelf that I use for storing my laundry supplies. The sleek design of the laundry center gives it a modern look and feel. The best feature for me is the control panel which is located between the washer and dryer. I looked at other models that had the dryer panel located above the dryer, which was unreachable for me. Another feature that I enjoy is the automation. The washer automatically senses the size of the load. This feature eliminates my worry about wasting water or underestimating/overestimating the size of the wash load. Additionally, I don't have to estimate how long it will take the dryer to dry my laundry load, thereby saving energy. Both the washer and dryer operate quietly and efficiently. I have been pleased with the quality of the wash.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 8, 2021
Aport
2 out of 5 stars review

Still not fixed

I had the Washtower installed two months ago. It cleans my clothes great! It is a nice design and fits well in my small space. But, I wanted a new-age appliance that connects to Wifi, and this one is still unable to connect. Repairman has been here twice. We think it’s the ThinQ app. It must have problems and service people can’t fix it. I can’t do certain type functions without it. I would not recommend an LG appliance till LG gets this bug worked out.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 22, 2024
Phazen
1 out of 5 stars review

LG ThinQ Washer Dryer combo. Looks nice, broken

I bought this 8 months ago and it has been broken for the last 2 months. The main board is bad and not suppling voltage to gas valves. So no heat. LG is trying to fix it. I have had to call them many times. They are trying though. Getting GAS error.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Social

Hey there. We truly appreciate you reaching out to us and providing us with feedback on your experience so far. We appreciate you giving us the chance to repair it. We always have our customer's back, so no need to worry; at the end of the day we will ensure you have a top-notch working WashTower. If you have any further questions or concerns, please feel free to send us a private message at LGUSSupport. We are with you every step of the way! ~Ivy

Jan 10, 2021
TomintheShop
5 out of 5 stars review

Quiet and Stylish

[This review was collected as part of a promotion.] Having recently moving into our newly purchased (30 year old) home. It became apparent that the old washer/ dryer stacked appliances would need soon need replacement. Upon seeing this handsome unit and having done some research, this became an easy choice. The older unit "told" you when it was working. This new combo unit announces its end of cycle with pleasant, musical tones. Otherwise it is surprisingly quiet. This family of five, finds that this handsome appliance, easily keeps up with our laundry demands, efficiently and quietly. Added bonus: It looks Awesome!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 3, 2021
DVaughn
5 out of 5 stars review

Sleek and smart

[This review was collected as part of a promotion.] We bought this washer dryer combo a few months ago. I chose it because it fit in the space much better than stacking a full size washer and dryer like we previously had. I didn’t realize how much better this combo would be. I love that the doors open the same direction and it takes up less space - it looks so much better than the stacked set. The washer and dryer are full size and work great. I love that the dryer automatically goes to the setting the washer was on - you can change if you want to of course. Overall the washer and dryer are much quieter than what I previously had and washes well and much quicker than our old machine. Great options for settings

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 10, 2021
LVConsumer
5 out of 5 stars review

Love everything about the Washtower!

[This review was collected as part of a promotion.] Bought this a month ago and love, love, love it! I can reach the buttons in the middle, love the large size, and that I can connect from the app which tells me when the tub needs cleaned & laundry is done. It also knows the dryer setting after the washer is done...It fits into the space perfectly.

Review from lg.com
Helpful?78JY9RNCYPY815611355877