Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,029 ratings2,022 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)
Sort by |
Showing 1,661-1,670 of 2,022 reviews
Aug 16, 2022
Cinjim
2 out of 5 stars review

Dryer

I have had the washtower for almost a year. The washer is great but I am not happy with the dryer at all. I have to dry the cloths for at least two dryer cycles before they are dry. I called for service and he tells me that maybe the vent is clogged because the dryer is working…….. all brand new vents so that is not the answer. Very unhappy with the money we spent and now it is not efficient. I would not purchase this set.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Sep 14, 2024
Rock3322
1 out of 5 stars review

Doesn’t work

[This review was collected as part of a promotion.] Bought the WKEX200HBA wash tower and professional install and the new dryer doesn’t work right out of the box. Hope this is not a sign of things to come. So now have to wait another week to get the new unit and take this new unit back.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! We appreciate you telling us about your recent delivery experience with your LG WashTower. We always want to ensure a perfect out-of-the-box experience so that our cherished customers can enjoy their new LG products right away, so your feedback is very helpful for our improvement. We'd love to have the chance to look into your replacement on social media @LGUSSupport to see if there are any updates or insights we can provide! Please message us with your contact info, and we'll gladly look into this for you! *Joseph

Jan 28, 2023
TeLu
5 out of 5 stars review

LG Outdid Themselves This Time

My LG Tower is the best washer and dryer that I've ever purchased. I don't think it can get better than this. I guess I could wish for a place inside the washer to store laundry detergent and dispense when washing as needed. The washer communicates the settings with the dryer, so all you have to do is start the dryer. I must warn you this unit is very heavy, which is good to prevent the unit from being tipped over. I'm not a big fan of the download settings, but that is just me. I do it on occasion

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 7, 2021
Ktskin
5 out of 5 stars review

[This review was collected as part of a promotion.] I needed a washer Dryer that would fit in my space. One great feature for me is the location of the washer/dryer controls. Stacked machines make the dryer controls over my head. The machine is quiet, the notification sounds pleasant. Easy to use. And it is really a gorgeous appliance.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 21, 2020
WorkinMom
5 out of 5 stars review

Great For Our Family

[This review was collected as part of a promotion.] I’ve seen some reviews which read like a book, and that’s kind of suspish, so I’m going to lay this out there. We bought a new home and needed a new W/D since the sellers were taking theirs and we were leaving ours at our previous house. I figured for the price of the front-loaders we would need in the space, I’d try this one. I’m truly loving an appliance! Between my clothes feeling more clean than ever before from the old W/D, to the app with some pretty cool settings for any of our laundry loads, this thing is awesome. Even our 3 year old enjoys the chimes and helping out by pushing buttons to start it. We have 2 large black dogs and their sheets for their bed come out clean every time and I just have to do a quick self-clean mode and it’s like the fur never happened. Seriously, get this thing. I want to enclose it in our small utility room with some sort of storage unit but I’m not very knowledgeable on those yet. The dryer hose makes the unit stick out a bit and I have to figure out a way to hide it. Other than that, I’m very excited to see what I can do with this space and not have everything sitting on the side next to the dog food. This appliance has saved me tons of time with our working schedule and has been amazing for our family.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 11, 2021
1debmom
5 out of 5 stars review

Love the look and the efficiency

The home we purchased had a GE one piece washer dryer unit when we moved in. When the washer broke, I was on a mission to find full size front loaders to stack in the existing space. I was debating between Maytag and Whirlpool but having a hard time finding anything in stock. My husband and I were in Lowe’s and saw this and fell in love. It was so new to Lowe’s that they did not have it in their computer yet. Fortunately they were able to deliver it the following day. I had a mountain of laundry waiting to put it to the test! I love it! I have not connected to WiFi as I don’t see a need to be able to start it remotely. If I am home to put the clothes in the washer, I can turn on the machine!!!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 16, 2023
Trivi
4 out of 5 stars review

Troubleshooting

I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 25, 2021
hibarita
5 out of 5 stars review

Amazing Tower!

[This review was collected as part of a promotion.] We bought this a month ago and it has been quite a joy! We all use the app to do our laundry and love the variety of options available. The kids (14 & 12) love that they can see the progress of the load on their phone and notifies them when the load is done. Clothes are clean, fresh, and actually encourage me to get my laundry done!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Sep 26, 2021
KCdisappointed
1 out of 5 stars review

Don't buy, doesn't spin water from medium sized co

We've had our tower for about 18 months. It cannot spin water out of a medium sized comforter. Then we washed a sleeping bag, same thing. Tried to wash 2 winter jackets, same thing. If you only plan on washing regular clothes or a set of sheets, then this will work for you. Otherwise pass it up

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 9, 2021
marshamarshamarsha
5 out of 5 stars review

I LOVE IT!!!!

[This review was collected as part of a promotion.] I bought it last month, and debated between this LG and another unit that also has excellent reviews. One Saturday morning, I was listening to "Home with Dean Sharp" (the "House Whisperer") on the radio and, voila! In this broadcast, he discussed laundry centers -- and this one received a rave review. That sold me. And now, the unit has sold me. I LOVE IT!!!

Review from lg.com
Helpful?78JY9RNCYPY815611355877