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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,036 ratings2,029 reviews
  1. 5 stars76% (1,547)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (110)

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Showing 1,651-1,660 of 2,029 reviews
Apr 11, 2021
Reviewer name: J and L M
5 out of 5 stars
5 out of 5 stars review

Many great features, cleans clothes' so well

[This review was collected as part of a promotion.] We find that the clothes are very clean compared to our old washer, dryer. The washer spin cycle does dry the clothes quite well, making the dryer time even shorter. overall wash and dry time is much less than our old system

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 26, 2021
Reviewer name: Bill02
5 out of 5 stars
5 out of 5 stars review

Couldn’t be happier

[This review was collected as part of a promotion.] After a long story to get it in place, we couldn’t be happier with its performance. We have always been afraid to shift to a front loading washer, this unit has sold us! The washer dryer built together with all controls conveniently accessible makes it a pleasure to operate. We set it up in a laundry closet in our bedroom. Quiet smooth operation is greatly appreciated.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Apr 8, 2022
Reviewer name: Nejella
3 out of 5 stars
3 out of 5 stars review

Great Machine Bon't Touch It!

[This review was collected as part of a promotion.] I bought this a month ago and love everything about it except it scratches so easily. Whatever coating is on the outside of this machine is horrible. My first machine I returned because it was scratched. The replacement, I just went to clean soap with a microfiber towel, and it scratched it. If your washer/dryer is visible this is not the one you want.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We hate to hear this and thank you for this feedback. We will be happy to pass this along to our product developers.^Sandy

Feb 10, 2021
Reviewer name: LynnMichele
4 out of 5 stars
4 out of 5 stars review

My first up/down

[This review was collected as part of a promotion.] I’m short so having the controls in the middle as opposed to the top and middle is very helpful and convenient. The washer works well and as does the dryer. The bedding cycle is amazing and the small load is convenient. I do not like the drain on the bottom left that you gave to clean out once a month. This is apparently on all up/downs. No matter what I do it leaks water onto my floor enough to have to get a towel because paper towels aren’t cutting it. I would also see what kind of venting you gave as I had a side by side situation prior to this purchase and I don’t like the way the vent is currently set up for my new up/down set up. So that’s something to consider when changing styles. I love the room it saved and the convenience of the putting the wash directly above. Easy to use.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 19, 2022
Reviewer name: Jbecause
4 out of 5 stars
4 out of 5 stars review

Good Wash & Dry but...

Purchased 7/2021 and has been trouble free. Several issues I have are with electronic controls. 1. when wash completes the well drained items are STUCK to the drum, a simple end of cycle tumble for several minutes would leave all items available at bottom of drum instead of having to extricate much from sides. 2. Ease of wash/dry modifications is wack-o you can choose some programs, but they are not completely tailorable to my needs and often lock out areas (Hot, Cold, Spin, Temp etc.) outside of pre-sets. You must find your way through download-able menus that also have odd limits to tailoring a desired wash or dry. Likely program written by non users. Wifi unstable and frustrating to reenable after disrupted.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 10, 2021
Reviewer name: LVConsumer
5 out of 5 stars
5 out of 5 stars review

Love everything about the Washtower!

[This review was collected as part of a promotion.] Bought this a month ago and love, love, love it! I can reach the buttons in the middle, love the large size, and that I can connect from the app which tells me when the tub needs cleaned & laundry is done. It also knows the dryer setting after the washer is done...It fits into the space perfectly.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 17, 2020
Reviewer name: dkokemil
5 out of 5 stars
5 out of 5 stars review

LG WashTower

[This review was collected as part of a promotion.] I really like my LG WashTower. The features are great. I enjoy having the panel in the middle to select the type of wash and dry cycle. This does not take up a lot of room. It is convenient and is a top of the line model. I definitely enjoy using it. It is very quiet.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 24, 2023
Reviewer name: MW48
1 out of 5 stars
1 out of 5 stars review

Tower doesn’t work properly

Has not performed properly since I purchased it 8 months ago. Wash cycle takes over two hours, soap remains in tub when cycle stops, dryer always takes additional time to dry even small loads. Technicians say nothing wrong even though soap remind after cycle whe no soap was used. Used tub cleaner as recommended but no change. Presidential liaison did not follow up with me even though I sent Tarshunia several pictures. Disgusted with product and service.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Social Media

Hi, there! We’re sorry to hear that the service request was not completed to your satisfaction. Please know that this is not the experience we are trying to achieve. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Danee

Mar 15, 2021
Reviewer name: magiclg
3 out of 5 stars
3 out of 5 stars review

Looks good but needs more non wi-fi options

[This review was collected as part of a promotion.] I am pleased, in general, with this combo. My only dislike is that it does not have enough non wi-fi options. I a sensitive to elecrtro-magnetic frequencies and do not use wi-fi. I use an ethernet connection which is just as fast and safer too. I don't want to have to download an additional option. The cycles seems too long for most normal settings. On the plus side, it is quiet.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Oct 13, 2020
Reviewer name: Mits
4 out of 5 stars
4 out of 5 stars review

Great Machines but Door NOT Reversible

I got these delivered last Wednesday and look an work great. But only problem is that the Specs say that doors are reversible but really are NOT REVERSIBLE!!! I have 36” in front of my machines an it’s annoying having to duck under the door or having to close the door just to get to the left side of the machines. I guess LG didn’t think the swings would be an issue. So Buyer beware - please check the door swing on this unit and make sure it won’t be an issue with your laundry room set up.

Review from lg.com
Helpful?78JY9RNCYPY815611355877