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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,036 ratings2,029 reviews
  1. 5 stars76% (1,547)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (110)

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Showing 1,641-1,650 of 2,029 reviews
Feb 23, 2024
Reviewer name: LittleD
2 out of 5 stars
2 out of 5 stars review

Buyer Beware

Purchased the WKE 100 LG Wash Tower. Unfortunately it is a dud. The dryer will not work only for 10 minutes after a new cord was attached. After calls to Sam's Club and LG I am told that this cannot be returned when that was the reason for my purchase that this product has a 90 day return. I am on the phone waiting 45 minto see if the Sams Club rep is seeing if LG can come out to repair this 1 day old machine. I gave this a 2 star because the washer works. I have been a member since the 90's. So sad. My first LG product and now my last.

Helpful?78JY9RNCYPY815611355877
reply from LG Digital Customer Care

Hi there, Thank you for reaching us. I'm so sorry to hear about the issues you've experienced with your new LG Wash Tower. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it's your first LG product. We apologize for any inconvenience this has caused you and we are here to help. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jan 20, 2022
Reviewer name: Barbara5237
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I bought this unit a year ago upon the recommendation from my contractor. He has owned this same unit for 5 years without any trouble. I love my unit and the washer spins the clothes so dry, that it doesn't take long to dry them

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 24, 2024
Reviewer name: Zapman111
3 out of 5 stars
3 out of 5 stars review

Shaking alot

[This review was collected as part of a promotion.] Hello, I purchased this product about a year ago and so far its been ok. My main concerns are the dryer doesn't seem to dry completely after any buildup occurs that would block air flow and lessen the ventilation cubic feet specs. I'm working on a solution for this by changing the fixtures that is mounted to a roof that the hot air escapes from. My primary concern is that I have this unit mounted on a FOX steel dolly to keep it on wheels so I can move it around if i need to easily with just myself. Unfortunately it's challenging to get the unit to not shake and tremble when it starts its spin cycle. Have you ever considered elevating the unit with some cargo straps that would support it from the bottom, but be mounted above the unit, basically suspending it in mid air? I believe by doing this it will eliminate the rocking and shaking. It's that or building a mini platform like they built skyscrapers on to resist earthquakes.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there, we are sorry to hear that you were disappointed with your LG Washtower. We understand how important it is for our customers to have their expectations met, and we apologize for any inconvenience caused. In order to ensure the best performance and longevity of our units, particularly the Washtower, we highly recommend placing it on a stable and level surface. This is because an unstable or uneven surface may potentially lead to damage or malfunctions, which could void the warranty. We want to provide you with the best possible experience and ensure that your investment in our product is protected. Therefore, we strongly advise following this guideline to maintain warranty coverage and enjoy the full benefits of your LG Washtower. ~TammyJo

Feb 28, 2022
Reviewer name: tobyjr2011
5 out of 5 stars
5 out of 5 stars review

Very good product for small spaces

[This review was collected as part of a promotion.] This washer dryer combo fit in a very small space, it was very easy to install and looks and works perfectly. We have been using this unit for about 8 months now with no issues and it makes out life so much easier and saved us on a lot of space. All the features it has is extremely helpful on doing all the different types of laundry also. We would recommend this product to anyone, thank you LG.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 17, 2020
Reviewer name: dkokemil
5 out of 5 stars
5 out of 5 stars review

LG WashTower

[This review was collected as part of a promotion.] I really like my LG WashTower. The features are great. I enjoy having the panel in the middle to select the type of wash and dry cycle. This does not take up a lot of room. It is convenient and is a top of the line model. I definitely enjoy using it. It is very quiet.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 26, 2021
Reviewer name: Oscar928
5 out of 5 stars
5 out of 5 stars review

The space savings and controls at easy reach

[This review was collected as part of a promotion.] I got this about 2 months ago, so far it has performed marvelously as my clothes are dry and it does not take as long as my old dryer. The washer is easy to setup and works just great. Here is a picture as it was put in.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 30, 2024
Reviewer name: Amcdon
5 out of 5 stars
5 out of 5 stars review

Compact powerful unit

[This review was collected as part of a promotion.] This is a compact washer dryer tower that has several useful modes and functions. The small load function on the washer and steam function on the dryer are the most notable for me- sometimes I only need to wash a few items. The steam function works wonders for removing wrinkles from clothing.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hi, there. Thanks for sharing your thoughts on the LG Wash Tower. We understand the importance of having a compact tower that actually delivers, and it’s great to hear how much you’re enjoying those handy small‑load and steam features. They really do make quick refreshes and wrinkle care a breeze. If you ever need help with anything down the road, @LGUSSupport is always ready to assist. #LifesGood ❤️ ^Juvy

Jan 3, 2025
Reviewer name: Manalapan
2 out of 5 stars
2 out of 5 stars review

The products require extra maintenance. The top ice maker requires chopping the ice at least 3 times a week, the water filter assembly required replacement, the washing machine requires the most maintenance, with draining the system often, otherwise the drainage water starts to smell! Never had these issues with similar products from other manufacturers Purchased a service contract with direct LG, another problem to get LG service rep

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experiences with your LG appliances with us. Our goal is always to ensure that you have the best experience with your appliances whenever you use them, and we'd be happy to help make that happen. For your ice maker, ice clumps up whenever the maker is not regularly used and if there is frost build-up around the ice maker. If the ice begins to clump with continual use, we recommend checking for any frost buildup around the unit. As for draining the washtower, we recommend checking the back of the unit to ensure that the hose is not kinked and that there are no obstructions in the hose. If you need additional assistance, please send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh

Oct 21, 2024
Reviewer name: Dfidman
5 out of 5 stars
5 out of 5 stars review

Beautful, quiet and great addition to new home.

We recently received our washer dryer tower. We very much are enjoying its operation. It is quiet and it’s sleek modern tech look fits our ideas of how our home should look. The sale price was quite inviting and delivery with setup was free and easy. It has features we never new existed in this type of home appliance.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hello! We appreciate you sharing your experience with your LG washer dryer tower. We’re glad to hear the LG unit is fitting so well into your home with its quiet performance, sleek modern look, and features you didn’t even know existed in this type of appliance. It’s great knowing the sale price, delivery, and setup all added to a smooth upgrade for your space. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

May 12, 2021
Reviewer name: twofritzs
5 out of 5 stars
5 out of 5 stars review

LG WashTower

[This review was collected as part of a promotion.] We purchased this about three months ago and are more that pleased with our purchase. The tower is very stylish and runs quietly compare to our old set. We enjoy everything about this unit right down to the musical chimes that go off when the load is finished. We love that all the controls for both units are right in the center of the tower which makes adjusting them very easy. We are more than pleaded with our purchase. State of the art.

Review from lg.com
Helpful?78JY9RNCYPY815611355877