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Customer reviews for Member's Mark Pro Series Pellet Smoker Grill for
Member's Mark Pro Series Pellet Smoker Grill
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4.1 out of 5 stars
stars
566 ratings372 reviews
  1. 5 stars64% (365)
  2. 4 stars13% (73)
  3. 3 stars6% (33)
  4. 2 stars4% (25)
  5. 1 star12% (70)

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Showing 311-320 of 372 reviews
Jun 26, 2022
Reviewer name: NC
4 out of 5 stars
4 out of 5 stars review

pretty good, but inconsistent temperature

Overall it works pretty good, but consistently 20 degrees over set temperature, so I have to adjust the set temperature to get the temp I want.

Helpful?1NWRSB7SVT7215600214257
Apr 30, 2023
Reviewer name: inHG
5 out of 5 stars
5 out of 5 stars review

Pro Series Pellet Grill

Assembly using both the instruction manual and the 3-D BILT app was extremely easy. All instructions were forthright and very clear.

Review from BILT
Helpful?1NWRSB7SVT7215600214257
Aug 10, 2022
Reviewer name: GlenB
5 out of 5 stars
5 out of 5 stars review

Good quality pellet grill for the money.

Good instructions on assembly and use. Feels sturdy/ heavyweight. Worked without a glitch the first time. So far, seems like a great value.

Helpful?1NWRSB7SVT7215600214257
Aug 23, 2022
Reviewer name: Taylor
3 out of 5 stars
3 out of 5 stars review

Pellet grill

I returned the item ! My husband did not like it he prefers his wood smoker ,but we did like the flavor of the meat we smoked ! My daughter and her husband got one the same day they love theirs !

Helpful?1NWRSB7SVT7215600214257
Apr 10, 2024
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Bad

Broken down more than working

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill. We are here to help in anyway we can. The best way to properly diagnose any issues, is to follow the ‘Functional Check Procedure’ which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues. These instructions are available by contacting us by phone or email at: 1-833-454-0864 or support@proseriesbbq.comPlease also consider subscribing to our YouTube channel where you can also find videos for additional troubleshooting, step-by-step instructions, recipes and more! https://www.youtube.com/c/MembersMarkGrills/videos Hope this helps!

Jun 28, 2023
Reviewer name: Dadof4
5 out of 5 stars
5 out of 5 stars review

Best smoker for the dollar

As good of a smoker as any I've ever seen. Love it.

Helpful?1NWRSB7SVT7215600214257
May 9, 2023
Reviewer name: amckinney
5 out of 5 stars
5 out of 5 stars review

Easy to see the parts and orientation once touch is used to zoom in or rotate

Touch controls are fidgety on the software side.

Review from BILT
Helpful?1NWRSB7SVT7215600214257
May 20, 2023
Reviewer name: cat
5 out of 5 stars
5 out of 5 stars review

my first time using a video instruction and this was so much easier for those of us that are visual learners

Haven't used it yet but so excited!

Review from BILT
Helpful?1NWRSB7SVT7215600214257
Oct 28, 2023
Reviewer name: daTinety
5 out of 5 stars
5 out of 5 stars review

Easy and fast

Easy to follow and very accurate description and image

Review from BILT
Helpful?1NWRSB7SVT7215600214257
Apr 27, 2024
Reviewer name: Jojo
2 out of 5 stars
2 out of 5 stars review

More detail needed to be given when choosing which screws go, where can become quite the hassle?

Other than the instructions the actual unit itself is wonderfully beautiful

Review from BILT
Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that assembly did not go smoothly. There is an interactive 3D app called BILT that is free to download for both iPhone and Android users. Many customers find this app helpful during assembly. For additional questions or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Hope this helps!