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Customer reviews for Member's Mark Pro Series Pellet Smoker Grill for
Member's Mark Pro Series Pellet Smoker Grill
4.1 out of 5 stars
stars
566 ratings372 reviews
  1. 5 stars64% (365)
  2. 4 stars13% (73)
  3. 3 stars6% (33)
  4. 2 stars4% (25)
  5. 1 star12% (70)

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Showing 291-300 of 372 reviews
Aug 19, 2022
eberhag
5 out of 5 stars review

Quality Unit

I have only cooked on it once thus far. But it worked great. The Family really enjoyed their food. The Value is great for this Grille. It was easy to put together. Well constructed.

Helpful?1NWRSB7SVT7215600214257
Jun 2, 2023
Wulf
5 out of 5 stars review

Members Mark Pellet Grill

Grill was packed well and arrived in perfect condition. It was very easy to assemble, following the simple instructions that came with it. I would recommend it to anyone.

Helpful?1NWRSB7SVT7215600214257
Apr 29, 2023
YGBSM
5 out of 5 stars review

Easy to put together

Took just me a little over an hour and a half. In the end, having two sets of hands would just cramp your style. But, and this is a BIG but, don't lose any hardware, or you'll be going to the hardware store. There isn't a spare screw anywhere.

Review from BILT
Helpful?1NWRSB7SVT7215600214257
Sep 30, 2023
Malice
4 out of 5 stars review

Easy to assemble and Solid build

easy to assemble instructions were very clear, and the ability to use the 3D app was also excellent. I haven't been able to smoke anything on this, but overall, the build quality looks pretty sturdy and made to last

Review from BILT
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May 5, 2024
Bob
5 out of 5 stars review

Assembly of the members mark pellet grill

The instructions were very detailed and very easy to build. The 3-D instructions were extremely detailed and helpful. 100 times better than just the paper instructions.

Review from BILT
Helpful?1NWRSB7SVT7215600214257
Nov 2, 2023
Big Jim bbq
5 out of 5 stars review

Best pellet grill ever

I own a bbq shack I cook a lot of meat on it about a month ago my coded err luckily I saved my owners manual it said the sensor was dirty in the hopper I cleaned it it is used to let you know that you are. Low on pellets people read your manual it is the best pellet grill I have ever owned and I have 5

Helpful?1NWRSB7SVT7215600214257
Jul 14, 2022
Handydude
1 out of 5 stars review

No owner's manual. Am I doing this correctly?

Purchased last week and assembled today. No instructions! Do I just dump the pellets into the smoker and add fluid or what? Don't know anything about these and don't want to mess it up. Sam's Club has no idea where the manual can be found! Probably going to return this thing. Totally useless without instructions.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that your unit was missing a manual! For assistance, don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to email you a manual.

Sep 4, 2022
Dissatisfied
1 out of 5 stars review

Typical foreign junk

1st. I read all instructions on starting and cooking on this pellet grill. It has thrown ERR codes since day 1! It doesn't matter when it malfunctions… at the beginning, 1 hour into the cook it always reads ERR and shuts down. The temperature swing is ridiculous to 20-30 swings both ways! BUYER BEWARE! When I bought it it was $499… now it's $199! That should tell you something!!!

Helpful?1NWRSB7SVT7215600214257
Apr 2, 2022
sandman
1 out of 5 stars review

not for this price

I was so excited to see this pellet smoker in sams club that I didn't even consider looking at the reviews first (there were only two when I finally did). I set it up and seasoned it the same day. That was the first time I noticed it kind of struggled to maintain its temperature. The first time I used it to actually cook some ribs the temperature again was very inconsistent by being off about 20 degrees. I will be returning because ain't nobody or anything going play with my food!!

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The majority of pellet grills in the market have a standard tolerance of +/- 20˚F for PID controllers. There are several contributors to temperature fluctuations, but most commonly it is related to the type and size of pellets being burned, how frequent the lid is being opened and closed, heavy food loading and poor air circulation, just to name a few. The Members Mark Pro Series uses a PID controller that offers the most accurate readout and maintenance of temperature. As long as temperatures are within the tolerance, making small tweaks will ensure you have the best results. Keep in mind that for any recipe you follow, the cook times and temperatures are estimates only. Always use the meat probes provide to check for doneness. Sorry that we could not assist you sooner and help you through your concerns.

Jul 7, 2022
Dave
3 out of 5 stars review

Quirky. Poor temp control. Cheap when on sale

So it took me a long time to figure out how to get this grill to go low and slow. On temperature mode it cannot get any lower than 250 or so due to it's minimum feed rate. There is no way to go any lower. Probably will work fine when it is not summertime but limits smoking at lower temps and is counterintuitive and frustrating. Changing to p3 only affects the feed rate in smoke mode (smoke mode is the dumb setting that is not temperature controlled). On p3/dumb smoke mode I can get it down to 206 or so. Somewhat frustrating if I want to smoke at exactly 225 which I cannot do in the summer heat. I got it on sale and it is worth the price I paid. If they fix the controller issues/minimum feed rate for temp mode it would be near perfect. As it is now it isn't the best grill in hot climates/the summer.

Helpful?1NWRSB7SVT7215600214257