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Customer reviews for Member's Mark Pro Series Pellet Smoker Grill for
Member's Mark Pro Series Pellet Smoker Grill
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4.1 out of 5 stars
stars
566 ratings372 reviews
  1. 5 stars64% (365)
  2. 4 stars13% (73)
  3. 3 stars6% (33)
  4. 2 stars4% (25)
  5. 1 star12% (70)

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Showing 251-260 of 372 reviews
Apr 27, 2024
Carrie
3 out of 5 stars review

Verified Purchase

Broke

The controller was broke, have not been able to use it. Company sent new part.

Helpful?1NWRSB7SVT7215600214257
Nov 8, 2023
Holiday121
5 out of 5 stars review

Verified Purchase

Super Smoker!!!!

Purchased on-sale. Cannot get a better unit for the price. Well designed and high quality.

Helpful?1NWRSB7SVT7215600214257
Nov 4, 2023
Corey
5 out of 5 stars review

Verified Purchase

Great price and great quality!

Easy setup and works as expected. Just read the manual for operation.

Helpful?1NWRSB7SVT7215600214257
Nov 10, 2023
JRINIOWA
5 out of 5 stars review

Verified Purchase

Very good smoker

This is a good value on a pellet smoker. The instructions are good and it works very well.

Helpful?1NWRSB7SVT7215600214257
Nov 5, 2023
Angie T
5 out of 5 stars review

Verified Purchase

From electric to pellet

Love this smoker. Easy to use and Yazy to put together. Cooks great with lots of flavor.

Helpful?1NWRSB7SVT7215600214257
Oct 16, 2023
GFam
3 out of 5 stars review

Paint Bubbling

Purchased the Member's Mark Pro Series Pellet Smoker Grill on 8 Oct, and the paint in the front and bottom has started to bubble

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Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about your paint issue!For assistance, please reach out to customer care at the number on your manual, or by contacting Member's Mark Help Center a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Apr 10, 2022
QMP
5 out of 5 stars review

Very well built!

This unit is very built and feels very sturdy. First burn in and cook went really well. Hold temperature steady. Price is spot on.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark.

Feb 18, 2024
Rebel
2 out of 5 stars review

Grill

Part s for side tray won't go in to attach the tray. Would return but almost together. Quit a few scratches. Who do you get a hold of for all the issues.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that assembly did not go smoothly. For assistance, don't hesitate to reach out to us at the number on the front of your manual, or by reaching out to Member's Mark help center at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. We would be happy to assist with assembly or provide replacement parts, should any be damaged.

Nov 23, 2023
Disappointed
3 out of 5 stars review

Pain in the neck

This Smoker is great when I can get it to work. I clean it thoroughly after every smoke but I keep getting Err message I unplug like the manual tells me and it still keeps coming back. Its a real pain.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Team

Thank you for taking time to leave a review. We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill. The best way to properly diagnose any ERR code issues, is to follow the "Functional Check Procedure" which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues. These instructions are available by contacting us at the number on your manual, or by reaching out to Member Support at (888) 301-0332. As a reminder, all Member’s Mark items carry a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Jun 25, 2022
Tom
5 out of 5 stars review

High quality grill.

The grill had a problem with temperature setting but was promptly was replaced by another. The 2nd. one performs flawlessly. Very high quality grill. I am very impressed.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear about the temperature issues you faced! We are happy to hear you were pleased with the replacement. Thank you for choosing Member's Mark!