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Customer reviews for Member's Mark Pro Series Pellet Smoker Grill for
Member's Mark Pro Series Pellet Smoker Grill
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4.1 out of 5 stars
stars
566 ratings372 reviews
  1. 5 stars64% (365)
  2. 4 stars13% (73)
  3. 3 stars6% (33)
  4. 2 stars4% (25)
  5. 1 star12% (70)

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Showing 241-250 of 372 reviews
Jan 8, 2024
JNW
5 out of 5 stars review

Features and Pricing

We bought this product as we have a Treager Pellet Grill, it is getting older, we thought for the clearance price at the end of the season in 2022 we would give it a try, it is smaller than our Treager, however, it is insulated and holds temps as the Treager does not without a blanket. Overall the comparison to the Treager is greater in the plus column as the removal of the pellets the drip pan the side tray storage underneath. End of season 2023 we purchased one for our son. d

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy you're enjoying your Pellet Grill. Thank you for choosing Member's Mark!

Nov 28, 2022
Evan
1 out of 5 stars review

ERR code

First purchased in the beginning of 2022 and it worked well for a couple months then out of the blue we kept getting the ERR code on the display and it shut down. no rhyme or reason why it was happening. Customer service was great and they sent out a new unit. It worked fine until I tried to smoke a Thanksgiving turkey and of course....ERR....no smoked turkey. I again called customer service and was given the option of a refund or a new unit, I obviously chose the refund. Thoroughly disappointed.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that you returned your Member’s Mark Pro-Series Pellet Grill before allowing us the opportunity to troubleshoot the issue. The best way to properly diagnose any issues, is to follow the ‘Functional Check Procedure’ which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues. These instructions are available by contacting customer care at the number on your manual, or by contacting Member's Mark Help Center a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We hope you will consider Member's Mark in the future!

Oct 28, 2022
Tony D
5 out of 5 stars review

Great grill at a great price!!

Great grill have used it about 10 times since purchasing it 2 month ago. Does a great job with the smoking and was able to keep it at about 200, can get it lower if you really work with it, but for just setting it and forgetting it, worked great. As others have stated purchase good quality pellets and keep them dry and you'll have great results also.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Happy grilling!

Apr 2, 2024
Dan
5 out of 5 stars review

Awesome deal, awesome smoker!!!

My vertical smoker just wasn't cutting it, couldn't hold smoke even a smoking tube left a bitter flavor. Happened to come across this smoker on sale 1/2 off decided why not. The shipper dropped it off in great condition and was a little nervous reading about damage drop offs. Putting it together was a breeze. Used the grill for some pork chops, that went ok. But nothing like a flame or charcoal grill. Now the smoker part was fantastic. The ribs turned out great, doing a butt as I write this review. Held temp consistently, great smoke ring. Not getting any error code very happy with the purchase. Again at that price how can you go wrong and get one. You have the Sam's club guarantee to give you piece of mind. Gonna be a great summer for smoking!!!!

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Apr 24, 2023
JMill
1 out of 5 stars review

Junk, don't buy!!!!!

Junk, just bought it a few weeks ago, have used it 4 times, 3 of which I kept getting an Error message. Nothing worse than throwing your meat on the smoker then coming back a few hours later to an error message and the temperature has fallen to ambient.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill. We are here to help in anyway we can. The best way to properly diagnose any ERR code issues, is to follow the ‘Functional Check Procedure’ which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues.These instructions are available by contacting us at the number on your manual, or by reaching out to the Member's Mark Help Center a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Please also consider subscribing to our YouTube channel where you can also find videos for additional troubleshooting, step-by-step instructions, recipes and more!https://www.youtube.com/c/MembersMarkGrills/videosHope this helps!

Oct 29, 2023
Jessie
5 out of 5 stars review

Verified Purchase

Works excellent great buy.

Works very well. My first one came damaged but Sams club made it right

Helpful?1NWRSB7SVT7215600214257
Jul 10, 2022
Randy
2 out of 5 stars review

Verified Purchase

Works good but has issues

Felt strip that lines the edge of the lid, peeled off after 2nd use

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about the heat gasket peeling off of the lid. For a replacement please don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to send a replacement right to your home!

Feb 15, 2024
Wesley
1 out of 5 stars review

JUNK

Don't waste your money. Every cook an error code shows up

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill. The best way to properly diagnose any ERR code issues, is to follow the "Functional Check Procedure" which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues. These instructions are available by contacting us at the number on your manual, or by reaching out to Member Support at (888) 301-0332.

Nov 9, 2023
Tammy
5 out of 5 stars review

Verified Purchase

Great smoker

This is made tough as can be. Cooks great we love it.

Helpful?1NWRSB7SVT7215600214257
Nov 14, 2023
Rick
5 out of 5 stars review

Verified Purchase

Members Mark “Boss” Pellet smoker Grill

Members Mark Pellet Smoker is so far everything I was expecting, and made well!

Helpful?1NWRSB7SVT7215600214257