WOULD RATE 5 STAR for first four uses; no error codes but my temperature control cannot hold 200F temp. have called help line and they are sending a sensor but I think it is the controller board or software. Smoker setting temp varies 175-250+ degrees F. Higher temp setting get more accurate the higher the temp.

I can't get the temp to remain at 250/275. I have it set at 200 and the temperature is closer to 300+. It doesn't make any sense. I tried keeping the lid open but the temp doesn't drop whatsoever and it makes the cook inconsistent. I will be returning this unit ASAP

Finally was able to use this smoker after buying it in June. Smoked a 6 lb. prime rib yesterday-WOW! So tasty and juicy! Wife and I almost finished it off. Smoker was easy to use...so much easier than the green egg I was replacing! Highly recommended!!!

I bought this on sale for $399.99 and I LOVE IT. I have smoked a brisket, a chuck roast, and full spatchcocked chicken and some ribs and they all came out great. At 200 degrees or less, it produces great "smoke" and when I set it at a higher temp, it keeps that temperature pretty consistent. The PID controller is great along with the two-(2) meat probes and the "double-wall" construction is second to none. (It really keeps the temps consistent but I have cooked in cold weather yet. That should not be a problem with the double wall construction. ) For the price you cannot beat this smoker. I had previously owned a Traeger grill which was nice but it doesn't compare to this one. I also own a Gorilla Grill smoker which is great (it also has double wall construction) but it doesn't produce the smoke my Sams Club one does and that cost me $800 plus! Trust me, you cannot go wrong with this smoker for the price plus all the features it has. Plus, it has a 2-year warranty and the 100% Sams Club satisfaction guarantee.

I want to start by saying I paid full price for this grill, I mention this because months later I saw this grill reduced by hundreds of dollars at the warehouse. In less than one year the front of the grill has completely rusted, I reached out regarding the warranty and www told that part is not covered by the warranty. I tried to return in the warehouse and was unable. Overall I do not think it's worth spending $500 on a grill that starts to rust in less than a year,. I expected a certain level of quality in this members mark product and it's just not there. Spend the extra money and go with the brand name if you want something that will last.

I wanted a pellet smoker, but absolutely refused to pay for the Traeger. My wife saw this guy on sale at Sam's and picked it up as a gift. I started with burgers, dogs, chicken, and steaks but have now moved onto big roasts and hot smoked fish. Completely surprised by the quality and performance and highly suggest this unit! Happy cooking!

She saw this on sale this weekend and we needed to replace our sad smoker. It's a great product for sure. Assembly was tricky given the weight of this thing, but it is built very solid. We were up and running in about 2 hours. Made a great ribeye first night. The 3 tier rack design is tricky to used to if your tall and have big hands. Not a lot of room to move things around, but you can remove the center rack for better access. Controller is super easy to operate and I mean my anti-tech wife had it down in one training lesson. After the steak, she made her rhubarb glazed pork loin. Never had it been so juicy. Used both probes to ensure proper temp of pork. Tonight I came home from the gym and she had 4 half chickens on 275. They were amazing. Use quality pellets! I went out and bought Trager pellets bc I figured they had to be good to satisfy their customers (right?). Only issue I have is she now has taken over my man-job of grilling! I can still have a wine and watch I guess.

This grill gives you all the features of a Traeger or any other high end smoker with the added bonus of double wall construction. The PID controller is consistant in maintaining temperatures. It does this at a substantially lower cost than the so called high end smokers. As with any electronics you may or may not experience a ERR code. If so you just need to take a breath and the time to troubleshoot as most are easily remedied.

I am a novice griller, and this thing works great. I've cooked on it three times and have had the best results. My grilled chicken has never been so moist, and the steak was great. I made a spatchcocked chicken tonight and it was fantastic had a nice smoky flavor. The only reason I can't rave about the burgers was due to my inexperience grilling burgers.

I picked this pellet smoker for what looks like a clearance price of $289. It is well made, well packed and after my first smoke, I feel like I robbed them. Assembly took me 1.25 hours by myself. It was straightforward and easy to do, all you need is a Phillips screw driver. Two people could knock it out in a half hour. Prior to first smoke I read the instructions, and the smoker performed flawlessly. The temp would swing 15 degrees so I set the set point 10 degrees lower. The quality and amount of smoke was impressive. My neighbor has a “Name brand” expensive smoker and he was impressed. Overall this is an amazing smoker for the price, I highly recommend. FYI most people that complain clear haven't read the instructions, most negative reviews on here are answered by the instructions.