I've updated my review for 2 reasons. If I could, I'd give 5 stars for customer service. This is a company that is serious about customer satisfaction. I don't know if I've ever encountered exceptional customer service like I have with this company. Very rare these days to find this effort in the owners no less! While I'm still undecided on the lump charcoal, I also used the charcoal briquettes and was extremely pleased with them I wish Sam's sold them and they are easily a 5 star product. I hope I can find them locally.

[This review was collected as part of a promotion.] We have never used any type of charcoal that is healthier and chemical free. I only took away one star because it was a little bit of a learning curve, and our first meal didn’t come out that great. We did steaks the second time and they came out good! The charcoal clumps were all different sizes but burnt really well, and it made us feel better than it was chemical free! I would buy again!

[This review was collected as part of a promotion.] I like using The Good Charcoal Lump Charcoal, and it burns very hot. I can use a little less than usual for smaller amounts of food that I plan to grill, so I don't need to use as much as I normally would. The lump charcoal is of a nice size and is made without any chemicals or additives. The bag has a handle added at the top for easy carry.

[This review was collected as part of a promotion.] This burns very nicely; the smoke is nice and thick without being overly dark. I liked the smokey flavor it provided and found it to be on par with other charcoal brands. The price is right for the amount of bricks in each bag. I will be purchasing it again. This is perfect for bonfires, cooking, and outdoor summer fun.

[This review was collected as part of a promotion.] I really like the Lump Charcoal! It burns hotter and faster than regular charcoal, and I can cook food faster. It also doesn’t have that chemical taste that some briquettes leave behind. It burns cleanly and lasts a good amount of time. It’s perfect for grilling and gives great results every time. I definitely recommend this for anyone who wants great grilling results.

[This review was collected as part of a promotion.] Wow this charcoal is amazing! I can’t believe how long this stuff will burn! This definitely gave my food a great flavor! I felt like the bag was very high quality compared to the others on the market. Overall, I really like this product! I will be buying this product again!

[This review was collected as part of a promotion.] This charcoal is fantastic. It's affordable and heats up extremely quickly and evenly and adds a good smokey flavor. There was some dust and chips, but overall I recommend this product because of the burn time and how quickly it heats.

[This review was collected as part of a promotion.] This charcoal was nothing spectacular but it was nice. It has a long burn time and the big and small pieces help the heat distribute even enough. I wouldn’t say that I will go out of my way to buy this charcoal but it was nice to know it is a good reliable brand.

[This review was collected as part of a promotion.] I use The Good Charcoal Lump Charcoal (27.5 lbs) for both winter warmth and BBQ, and it has been an excellent choice. This lump charcoal is made from premium acacia wood, which burns hotter, cleaner, and longer than many other brands I’ve tried. It lights up quickly, produces minimal ash, and delivers a consistent, even heat—perfect for grilling meats and smoking flavors deeply into food. What I appreciate most is that The Good Charcoal Company is committed to sustainability and ethical sourcing. They use African Acacia wood, which is a denser hardwood, ensuring a longer-lasting burn while also supporting responsible forestry. Plus, this charcoal doesn’t contain fillers or chemicals, making it a healthier choice for cooking. Whether I’m using it to stay warm in the winter or firing up the grill, it’s reliable, efficient, and worth every penny. If you want high-quality, natural lump charcoal, this is definitely a great option!

I saw some comments about smaller pieces and while they are not massive i must say: This burns so hot! And my meal was perfect. After looking at the website I learned it comes from a bush not a chopped down oak, and the bush is more dense! I love the product and won't be using anything else