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Customer reviews for The Good Charcoal Lump Charcoal - 27.5 lbs. for
The Good Charcoal Lump Charcoal - 27.5 lbs.
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4.1 out of 5 stars
stars
1,249 ratings716 reviews
  1. 5 stars65% (811)
  2. 4 stars9% (110)
  3. 3 stars7% (91)
  4. 2 stars6% (70)
  5. 1 star13% (167)

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Showing 111-120 of 716 reviews
Sep 8, 2024
Cincy cat
2 out of 5 stars review

Verified Purchase

Disappointing & Unsatisfactory

Mostly slivers and chards. Disappointing and unsatisfactory. Also, Bags are filthy on the outside resulting in charcoal dust all over me, my clothing and car.

Helpful?2IBDXR3NAHXO15596657169
reply from The Good Charcoal Team

Dear Cincy Cat,Thank you for your feedback. We’re sorry to hear that the charcoal pieces in your bag were smaller than expected and that the bag’s condition caused a mess. This isn’t the experience we aim to provide. Please reach out to us at Hello@TheGoodCharcoal.com so we can address the issue and make things right for you.Best regards, The Good Charcoal Team

Jul 10, 2026
Jason
1 out of 5 stars review

Charcoal dust

Maybe I got a bad bag, but the "lump" charcoal in the bag I got was more or less dust. Pay a little extra and got to Lowe's/Home Depot and get Royal Oak.

Helpful?2IBDXR3NAHXO15596657169
reply from The Good Charcoal Team

Hey Jason, that&#39;s not what you should be getting from us, and it sounds like this bag missed the mark.<br />Our charcoal is 100% hardwood Acacia, and some size variation is part of a natural product, but a bag that&#39;s more or less dust points to something going wrong in handling before it reached you. It should be recognizable, usable lump top to bottom.<br />We&#39;d like to make it right. Send a few photos to hello&#64;thegoodcharcoal.com and let us know which Sam&#39;s Club you picked it up from and we&#39;ll take care of you.

May 5, 2024
Bruno
1 out of 5 stars review

Verified Purchase

Not a good product

This has not been a good use for me at all. I love grilling and have not been fond of this product one bit. Sadly, it just doesn’t seem good for me. Obviously, try it for yourself before you make a decision!

Helpful?2IBDXR3NAHXO15596657169
reply from The Good Charcoal Team

Dear Bruno,Thank you for sharing your experience. We're sorry to hear that our charcoal hasn't met your grilling expectations. Our 100% hardwood Acacia charcoal is designed for high heat and efficiency, but we understand that every griller has unique preferences and needs. We appreciate your suggestion for others to try it for themselves, and we'd love the opportunity to address your specific concerns. Please contact us at Hello@TheGoodCharcoal.com so we can discuss how to improve your experience with our product.

Jun 30, 2025
Cindy
5 out of 5 stars review

Verified Purchase

Best charcoal I have used

I started using this charcoal and everyone that has had my burgers and steak from the grill tell me they are the best burgers they have had and loves the steak. Cooks at perfect temperatures.

Helpful?2IBDXR3NAHXO15596657169
Sep 1, 2024
ShopperNJ
5 out of 5 stars review

Verified Purchase

Best Charcoal!

Best Charcoal! Burns fast and clean. consistent heat. I am hoping they continue to have this brand or natural charcoal for future inventory. I have been please with the product since I first tried it in June.

Helpful?2IBDXR3NAHXO15596657169
Mar 29, 2024
Avid bbqer
1 out of 5 stars review

Verified Purchase

Worst charcoal I have ever seen. Totally unusable.

The bag was filled with nothing but very small pieces of coal. This was nothing but the scraps. I’m used to seeing other brands fill the bottom half with small bits but have larger useable chunks on top. I’ve never seen coal so bad in my life.

Helpful?2IBDXR3NAHXO15596657169
reply from The Good Charcoal Team

Hello Avid BBQer,Thank you for your feedback. We're sorry to hear that the charcoal pieces in your bag were smaller than expected. Our goal is to provide high-quality charcoal that delivers great grilling results, and it sounds like the bag you received didn't meet those standards. We want to make this right and would like to learn more about where you purchased the product. Please contact us at Hello@TheGoodCharcoal.com so we can investigate and ensure you receive a better experience.

Jul 8, 2024
No name
2 out of 5 stars review

Verified Purchase

Crushed too small

The “lumps” are really rather small pieces of crushed coal, which makes them burn out sooner. So your total available grilling time is cut short. I bought two bags - same result

Helpful?2IBDXR3NAHXO15596657169
reply from The Good Charcoal Team

Thank you for your feedback. We're sorry to hear that the size of the charcoal pieces in your bags did not meet your expectations. We strive to provide a variety of piece sizes, but we understand your concerns about the bags you purchased. Please reach out to us at Hello@TheGoodCharcoal.com so we can address this issue and find a solution for you. We want to ensure you have the best possible grilling experience.Best regards, The Good Charcoal Team

Jul 17, 2024
Jeff
3 out of 5 stars review

Verified Purchase

Burns well but pieces vary in size widely.

Burns well but lots of smaller pieces so I guess size uniformity is a little off. Bigger pieces are size of baseball, smallest size of pea. Probably shipping and handling is to blame for most of it.

Helpful?2IBDXR3NAHXO15596657169
Jul 30, 2024
phof
5 out of 5 stars review

Verified Purchase

Best charcoal

Best charcoal! You only need a little to get a hot fire that lasts. So much better than other name brands! Burn hot but not quickly. My new favorite brand!

Helpful?2IBDXR3NAHXO15596657169
Jan 6, 2025
KDJ
5 out of 5 stars review

Verified Purchase

Stock up and grill.

This gives our food a wonderful flavor without the horrible chemicals that other brands use in their products. We grilled on New Year's Day and are excited for the Spring when we can grill more often. We plan to stock up soon.

Helpful?2IBDXR3NAHXO15596657169