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Customer reviews for The Good Charcoal Lump Charcoal - 27.5 lbs. for
The Good Charcoal Lump Charcoal - 27.5 lbs.
4.1 out of 5 stars
stars1,178 ratings677 reviews
  1. 5 stars66% (778)
  2. 4 stars9% (106)
  3. 3 stars7% (87)
  4. 2 stars5% (59)
  5. 1 star13% (148)

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Showing 91-100 of 677 reviews
Oct 27, 2025
Jay
5 out of 5 stars review

Verified Purchase

Good quality product

Good product

Helpful?2IBDXR3NAHXO15596657169
Nov 29, 2025
Luzbet
1 out of 5 stars review

Verified Purchase

Tiny

Pieces are too small

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reply from The Good Charcoal Team

Hi Luzbet,<br /><br />Thank you for taking the time to leave feedback and for giving our charcoal a try.<br /><br />Our lump charcoal is made from real hardwood and naturally includes a range of piece sizes, but we understand how opening a bag and seeing something different than expected can be disappointing. We want to better understand what you experienced and make sure you’re taken care of.<br /><br />If you’re open to it, please reach out to us at Hello&#64;thegoodcharcoal.com and our team will be happy to help.<br /><br />We appreciate you sharing your experience with us.

Aug 12, 2024
Disappointed
1 out of 5 stars review

Verified Purchase

Waste of money

The lump charcoal is the size of peanut

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reply from The Good Charcoal Team

Thank you for bringing this to our attention. It sounds like your bag may have been crushed, leading to mostly small charcoal peanuts. This isn’t the experience we want for our customers. Please reach out to us at Hello@TheGoodCharcoal.com so we can make it right for you.

Mar 26, 2026
Dewey
5 out of 5 stars review

Great Charcoal

I've been using nothing but this stuff exclusively for the past 2 months and I cant say enough good things about it. It's starts easy, it holds a nice hot consistent temp, and I get twice the burn time I do with anything else. The lump goes great in the grill and the briquettes stack nicely on top of my Dutch oven. Couldn't ask for a better, more reliable charcoal

Helpful?2IBDXR3NAHXO15596657169
Mar 21, 2026
BigGuyLikesGrilling
1 out of 5 stars review

Didn't work for us.

I thought I would try this instead of the Kingsford's that I usually use. I had a hard time getting it to light. I used lighter fluid and had to repeat this several times. Also, it doesn't heat up much for grilling. Maybe better for a smoker and also use a chimney lighter instead of lighter fluid. I'm going back to good ole Kingsford charcoal briquettes. Can't beat that. The same thing my family used for decades.

Helpful?2IBDXR3NAHXO15596657169
Oct 12, 2025
BBQ man
4 out of 5 stars review

Verified Purchase

Bring gloves

Excellent charcoal but they should provide gloves as the bags are charcoal dust dirty.

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Feb 24, 2025
Rachell
1 out of 5 stars review

Verified Purchase

No To This Charcoal Kump Charcoal

when using this charcoal not good at all food was not good. I will not be buying this again wish I could get my money back.

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reply from The Good Charcoal Team

Hi Rachell,<br />Thank you for taking the time to share this. We’re sorry to hear this was your experience, especially when it affected the food you were cooking. That’s understandably frustrating, and it’s not something we want anyone to walk away feeling.<br /><br />We put a lot of care into how our charcoal is made and how it performs, so hearing feedback like this matters to us. We’d really appreciate the opportunity to learn more about what happened and take care of you directly.<br />If you’re open to it, please email us at Hello&#64;thegoodcharcoal.com and our team will be happy to help.<br />From The Good Charcoal team

Jan 6, 2025
Sam
3 out of 5 stars review

Verified Purchase

Not That Good

The pieces are very small. Once lit, they do burn for a while. I found regular charcoal to be more consistent.

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reply from The Good Charcoal Team

Hey Sam,We appreciate your feedback. Our lump charcoal is made from dense Acacia hardwood, which burns hot and evenly, but we understand that the piece size may not have been what you were expecting. If you’d like to discuss your experience further or if your bag contained unusually small pieces, please reach out to us at Hello@TheGoodCharcoal.com—we’d be happy to help.Best regards,The Good Charcoal Team

Oct 15, 2024
Aliyah
5 out of 5 stars review

Verified Purchase

Stays hot

It stays hot very long! We burnt the charcoal at 2pm, and at 7pm, it was still hot and was able to use it.

Helpful?2IBDXR3NAHXO15596657169
May 2, 2024
Cuco
1 out of 5 stars review

Verified Purchase

Crumbs of coal

The bag says Lump charcoal, not true. This is tiny bits pieces. Not a good charcoal. I do not recommend it.

Helpful?2IBDXR3NAHXO15596657169
reply from The Good Charcoal Team

Hello Cuco, We’re sorry that our lump charcoal didn’t meet your expectations. While the term "lump" refers to pieces of varying shapes and sizes, we understand your preference for larger chunks. Our 100% hardwood Acacia charcoal is designed for high heat and long-lasting burn times, even with smaller pieces, but we recognize that different grilling needs require different solutions. If you'd like to discuss your needs further or explore alternatives, please reach out to us at Hello@TheGoodCharcoal.com We're here to ensure you have a great grilling experience.