Just received the grill, and the sticker that folks complain about, left a permanent discoloration to the lid. WHY would you even out an advertisement on top of a grill that someone has already purchased?? I know what I am buying, and do not need a huge ad on top of my grill that leaves a permanent discolor on an expensive grill... the fixes of rubbing alcohol, microfiber towel, and cooking oil did not resolve the glue and discoloration issue.

Purchased and assembled today. The Bilt app helps tremendously! Between the 3D instructions from the app and the parts listed in the manual assembly steps, it went together fairly quickly and smoothly. It really helps to not tighten up a screw until you have the two parts mated and all the screws started - then torque the screws down. I got the old sticker on the lid and it took over an hour to remove the glue adhesive. Ugh! I found acetone, paper towels and lots of elbow grease worked best. A lot of parts are painted (powder coated maybe?) steel and I see the possibility for rust to form especially where the walls rest on the base. Water will wick into those seams and just sit there. I caulked those seams inside and out. We'll see if that helps prevent rust from forming. Haven't used it yet, will update after we have some experience grilling with it.

Purchased this recently after going on nearly a year long search trying to find a grill I'd be happy with. Assembly of grill did take a while (2.5-3 hours), even though I'm mechanically inclined. The BILT app was a REALLY nice feature, as it walked you through step by step, allowed you to zoom and manipulate views on diagrams, and gave easy call outs on hardware. The build quality of the product itself was really solid! The only issue I had in assembly was breaking two of the connection cords for the electric starter. They aren't very robust and require quite a bit of force to snap in. Everything else on the grill was well built and easy to handle. I've used the grill three times now and am overall happy with the cook quality. I am having the issue that some others had with the grill not heating up super hot (preheats to around 300 degrees F). I did see in the response to one of the other comments it could be a flow regulator issue. I plan on trying the troubleshooting video they posted to see if that works. Even still, I've overall been pleased with the items I've grilled on it thus far (hot dogs, steak, corn and hamburgers). If I can get the grill pumping out heat to its maximum ability, that will make it easily a five-star purchase.

After the fourth use an 8" hole was melted out of the side while cooking steaks.

Very nice grill. Previously had a members mark grill, it lasted for abt 20 years

Bad wiring and lighting instructions. Screws and bolts in difficult positions to get to and the Sticker on the top of the gill was a nightmare to remove!

I just finished putting the grill together. I used every scerw, nut, & part. Nothing left over. The included instruction with this site helped. I expect to get a great deal of use. The instrutions could add where each part is by box. The wires that connect to the block should be color coded. Small & large is to vague. The screws to attach the oddly shaped cup around the gas connection on the outside burner just didn't work. I had to replace them with some from my shop. Expecting self tapping philips head screws to carve threads in the meta of that cup is too ambitious. I stripped out the screw head. I am glad (so far) that I purchased this grill.

Proud to have this beautiful grill in my backyard. Cooks really evenly. I love the cooking grids. They are really heavy and great quality. Assembly took about 2 hrs but i had a helper that made it go faster. I didnt try the APP but I guess it would help.

Nice grill. Assembly was about a 6/10. The bends on the steel make it difficult to align the hardware to their holes. Additionally, the marketing stickers aren't peel freindly. They stuck to the stainless steel lid, making a mess. Lastly, the doors don't seem to line up. The handles are off center to one another. This is probably not a common issue. I contacted customer service and hope a mew set of doors will help. It seems well built. My last Members Mark grill lasted about 7 years. Living in Florida with high humidity tends to wear things out.

Heavy duty well built grill. Instructions were very thorough, and the 3D app made it even easier. Was glad to see you provided extra screws. Would have liked something to better cover and protect the ignitor wires. Also i would have preferred that the wires were on the other (Right) side of the grill. When changing the tank i will have to be carefull of the wires.