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Customer reviews for Member's Mark Pro Series 5-Burner Gas Grill for
Member's Mark Pro Series 5-Burner Gas Grill
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Showing 1-10 of 98 reviews
May 9, 2022
Jacob
5 out of 5 stars review

Verified Purchase

Best Grill Money Can Buy!

Well made grill while putting it together I noticed that all parts were well made and looked just as good as other brands. It compares the the Weber Genesis line and for the money it is way better heavy duty burners, grates, and lid make for a very nice and hopefully long lasting grill.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for leaving a review. Happy grilling!

Aug 30, 2022
Bob
5 out of 5 stars review

Verified Purchase

Exceptionally nice grill.

There are so many things about this grill that make it a terrific buy, The stainless steel and cast aluminum, the size and 5 burners, the searing burner. I can't say enough great things about this grill to let you know just what a great deal this is. If there is anything negative about this purchase, is that it took hours to assemble, No regrets!

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy that you're happy. Thank you for choosing Member's Mark!

Mar 8, 2022
Bianca_des
5 out of 5 stars review

Verified Purchase

Highly recommended

Really happy with our grill choice. Excellent quality for such a reasonable price. The grill is built really well. Assembly was very simple and the instructions were very clear. We have been using the unit at least 4 times a week and definitely recommend it.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for leaving such a glowing review! Thank you for choosing Member's Mark!

Aug 20, 2023
Rae H
5 out of 5 stars review

Verified Purchase

Very nice looking, heats up nice and quick

Nice looking grill and exactly what we needed. We ordered on line, so it had to be completely assembled- it looks scary when you open the box, but we downloaded the BILT app as it states on the 1st page of the manual and it was a life-saver. It shows 3D pics of each step so you can rotate in any direction and is very clear on what type of screw/hardware is needed. It was just the 2 of us (seniors :^) and it takes some time, but it went really well since I could visualize each step on my tablet before we moved to the next steps. I'm not so sure it would have gone so well without it, so I really recommend using the app. Turned everything on and all the burners work and we're looking forward to many good meals.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy to hear that BILT app was a great asset for you, during assembly. Thank you for choosing Member's Mark. Happy grilling!

Jul 17, 2022
Rmorhouse
5 out of 5 stars review

Verified Purchase

Grill Assembly

I love the side burner for searing. And the directions and separation of parts made the assembly very straightforward. The APP was awesome. Works great and the cover was a real bonus.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review with feedback of your favourite parts. We're so happy to hear that you found the BILT app helpful. Happy grilling!

Jul 9, 2022
W G
5 out of 5 stars review

Verified Purchase

Great grill, we were happy to assemble it

We were pleased with the assembly instructions. We read through them and utilized the assembly app as we put the grill together. Having a cordless screwdriver/grill was a big help. We’ve only used the grill once but we’re pleased with how quickly it heated up co pared to the natural gas grill we had before We are happy with the construction of the grill and the materials used. Of course, only time will tell how well the components hold up in the Chicago climate.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear that you found the BILT app to be helpful during assembly. The all weather grill and maintenance tips found in the manual will help with longevity of your grill.

Oct 15, 2023
Missippi
5 out of 5 stars review

Verified Purchase

As good as a Weber a third of the cost

As good as a Weber I have only had Weber's for the last 30 years Wife bought me one of these grills as a surprise birthday gift 3 years ago. I took my old weber to my lake house and was going to buy a new weber to replace it. Make a long story short my ten year old weber needs to be rebuilt. I just bought my second one its a third of the cost of a equivalent weber

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jul 3, 2022
Anna
5 out of 5 stars review

Verified Purchase

Great Grill

This is an awesome grill and easy to put together. It’s very spacious and sturdy. I love the stainless grates and believe they will outlast the standard grates on most grills. My only complaint is that the description could be better if the dimensions of the box as well as the weight of the box were available. I had to make several calls to get that information. That information is important in knowing what kind of vehicle will haul this grill home and if it could be handled by a single person.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The feedback regarding the dimension of the carton being included in the specifications of the grill has been passed along.

Oct 22, 2023
MBmbMB
1 out of 5 stars review

Verified Purchase

Okay grill

Decent grill, does not produce high heat for grill marks. The igniter button does not work and was put on an 8 month wait list to get it fixed.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Rather than wait 8 months for someone to come fix your grill, please note the following:The Member's Mark Pro-Series 5 Burner Gas Grill reaches temperatures of +650F. It sounds like you may have activated the regulator's flow limiting device. We hope you will allow us the opportunity to troubleshoot this issue. We know once the issue is resolved, you will love your Grill!Please follow the troubleshooting steps in your manual to perform and regulator reset. For your convenience, I have also included a link below to a step-by-step video for troubleshooting this issue:https://www.youtube.com/watch?v=4dyhpgDeo_M Should you require further assistance please don't hesitate to reach out to us: toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to help troubleshoot over the phone. No need to wait 8 months! Hope this helps!

Apr 17, 2023
Cm
1 out of 5 stars review

Verified Purchase

Don’t recommend this grill

I’ve been having problems with this grill since day one

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you have experienced issues with your grill!Should you require assistance, do not hesitate to reach out to us at the number on your manual or by reaching out to the Member's Mark Help Center toll free at: : (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Please consider subscribing to our YouTube channel where you can find videos for troubleshooting, step-by-step instructions, recipes and more!https://www.youtube.com/@MembersMarkGrills/videos