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Customer reviews for Member's Mark Pro Series 5-Burner Gas Grill for
Member's Mark Pro Series 5-Burner Gas Grill
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4.3 out of 5 stars
stars
186 ratings98 reviews
  1. 5 stars70% (130)
  2. 4 stars10% (19)
  3. 3 stars5% (10)
  4. 2 stars4% (8)
  5. 1 star10% (19)
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Showing 51-60 of 98 reviews
Oct 27, 2023
Shaffer
5 out of 5 stars review

Verified Purchase

5 burner

Nice grill cooks very good

Helpful?2NKEQXXZ8D1F15592518445
Jul 15, 2022
Grammy
5 out of 5 stars review

Verified Purchase

Better then a Weber!!

I am very happy with it so far. I think it’s better then the Weber I had.

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Feb 14, 2024
Charlotte
5 out of 5 stars review

Verified Purchase

Pro series grill 5burner

Great grill and excellent directions to assemble was easy to do

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Oct 15, 2023
Paula
5 out of 5 stars review

Verified Purchase

Grill

Best grill I’ve ever purchased

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Jun 22, 2022
Craig
5 out of 5 stars review

Great heavy duty grill!

This competes with a Weber Summit easily; I know I've had two. I would have bought another Weber, but the price on this when it's on sale can not be beat. It's an erector set, but then all grills are. Instructions are clear and all of the screws are labeled in a blister pack. No sharp edges and the cast aluminum firebox is already put together. This thing is heavy! Took me about 3 hours to assemble.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy that you're happy!

Apr 2, 2023
Disappointed
1 out of 5 stars review

Normally members mark is decent quality

Spent 3 hours yesterday putting this thing together. Fired it up for dinner and waited....and waited 1 hour pre heat and the grill is finally up to 400. Open the lid wham all the heat gone. Couldn't even finish dinner on it. Side burner won't get over 300 degrees. Loading up today and returning.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The Member's Mark Pro-Series 5 Burner Gas Grill reaches temperatures of +650F. It sounds like you may have activated the regulator's flow limiting device. We hope you will allow us the opportunity to troubleshoot this issue. We know once the issue is resolved, you will love your Grill!Please follow the troubleshooting steps in your manual to perform and regulator reset. Additionally, I have also included a link below to a step-by-step video for troubleshooting this issue:https://www.youtube.com/watch?v=4dyhpgDeo_M Should you require further assistance please don't hesitate to reach out to us: toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to help troubleshoot over the phone.Hope this helps!

Jul 13, 2022
Richard
3 out of 5 stars review

Verified Purchase

Members Mark 5 burner grill

Disappointed, Members Mark 5 burner grill lacks quality. Looks great at first, but once it was assembled I realized it wasn’t as nice as it looked.

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Mar 16, 2022
zzzx
1 out of 5 stars review

hose

I just bought this Grill,, the gas connection hose has a leak , I had a party and I couldn’t cook on it, it was a total failure and frustration

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review and feedback of your experience. We are sorry to hear about the regulator hose! All Member’s Mark items carry a 100% member satisfaction guarantee . If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.Additionally there are troubleshooting procedures in your manual. Any of our customer service agents would be happy to assist or answer any questions. Please don't hesitate to reach out to the Member's Mark help center above.

Sep 26, 2023
Mike
5 out of 5 stars review

Verified Purchase

Happy with purchase

Overall easy to put together, just a bit time consuming. The quality seems far superior to a Weber grill.

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Jan 8, 2023
partex
5 out of 5 stars review

Excellent grill

I received this as a gift and it replaced my Charbroil grill that I thought was good. The Members’s Mark is so much better. I converted it to natural gas to save on the cost of fuel. The materials are better, so I know it will last for a long time.

Helpful?2NKEQXXZ8D1F15592518445
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy that you're happy! Please note that the Member's Mark Pro-Series 5 Burner Gas Grill is not designed to be convertible to natural gas. Any attempt to connect a different fuel type would void your warranty and could result in fires, explosions, injuries, or property damage. There is a natural gas version of this unit. The model number is G62303-1 and the item number is 980379077. Please note that these grills are sold in different fuel types and are not convertible. Which means if you choose a natural gas version, it is not convertible to propane and vice versa.