Dear Valued Customer, Thank you for your feedback. We’re sorry to hear that some options are unclear or not well documented. Your input is very important to us, and we want to ensure your product performs as expected. We recommend reaching out to our customer support team directly so we can assist you with troubleshooting. You can contact us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Please have your model and serial number handy when you call. We’re committed to resolving this for you. Sincerely, The LG Electronics Team

Hello Ranger99. Thank you for the purchase of an LG product. Sometimes damp clothing can be the result of a few different easy fixes such as not overloading the dryer or in some cases material in dryer may effect over all dry time. It's best to take a peek at the instruction manual in order to make sure that you are using the correct dryer setting for your particular dryer load. Alternatively, reach out to us @LGUS on Twitter or send us a PM over on Facebook. - Trey

Hi Carson, we understand and appreciate you sharing your experience with your LG 7.3 cu ft Ultra Large Capacity Electric Dryer DLE6100W. It’s great to hear it was the perfect fit for your laundry room and offers the features you need for everyday use. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich