Customer reviews for LG 7.3 cu. ft. Electric Dryer forMember photos
Verified Purchase
Solid quiet drier
We replaced a worn-out 21-year-old GE model with similar features and are generally happy with this one. It's quieter than the GE (before it wore out) and if we have one complaint, it's that you can't change the heat settings on the different drying settings like we could with the GE (e.g., no high or low heat on the normal drying setting). Otherwise, it works as advertised.
We’re really glad to hear your new DLE6100W has been a solid upgrade from your previous unit and is delivering the quiet, reliable performance you were looking for. It’s always rewarding to know a new appliance is stepping in smoothly after many years of service from your old one. We also appreciate your thoughtful feedback regarding the heat settings across different cycles. Insights like yours are very valuable, as they help us better understand how customers interact with the controls in everyday use and where there may be opportunities to improve flexibility and customization. Overall, we’re happy to hear the unit is performing as expected and supporting your household needs well. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
VERY disappointing
Bought this dryer to go with the washer I have. It was great until it wasn't. It's 2 years and 2 months old and suddenly wouldn't stop running. Even after the cycle ended. The only way I could stop it was to open the door. Turns out there is a relay that gets stuck. Apparently a very common problem with LG dryers. Try a different brand and do some research. Read lots of reviews before you buy. Only a 1 year warranty (I forgot to buy the extended warranty). Who only has a 1 year warranty?
Thank you for taking the time to share your honest feedback on your DLE6100W. We understand how frustrating and disappointing it must be to experience an issue like this, especially after only a little over two years of use. While we’re glad the dryer initially performed well for you, we sincerely regret the concern you encountered with the unit continuing to run after the cycle ended. We understand how concerning this can feel, particularly when reliability is an important part of everyday home appliances. Your comments and experience are extremely valuable to us and will be shared internally, as customer feedback plays an important role in helping us improve both product performance and overall customer experience. Should you require further assistance or would like to explore available service options, please use reference number CNN260507391067 when contacting our LG CareQ team at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/ Thank you again for sharing your feedback—we truly appreciate the opportunity to listen and improve.
Verified Purchase
Good dryer
The problems are great. Perfect to get the desired dryness of clothes. Would be a five if there were a light inside the drum to pickup small clothings
Thank you for sharing your feedback! We’re glad to hear the dryer is performing well and helping you achieve the dryness you want. We also appreciate your suggestion about adding a drum light—this is helpful input for future improvements. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/ We truly appreciate you taking the time to share your experience!
Verified Purchase
I like my new LG Dryer
I'm happy with my new LG dryer. I like that the temperature of the heat in the dryer can be very low or high depending on how dry you want the laundry.
Welcome to the LG laundry family! We’re really glad to hear that you’re enjoying your new DLE6100W dryer. Having full control over temperature settings is designed to give you more flexibility, whether you're caring for delicate fabrics or drying heavier loads like towels, helping you get the results that best suit your laundry needs. Thank you so much for choosing LG to be part of your home. We truly appreciate your support and hope you continue to enjoy many more perfectly dried loads ahead. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/.
Not worth 1 penny
I'm adding my experience to the reviews describing premature failures. My LG gas dryer produced a large spark and a loud pop, tripped the breaker, and smelled like something had burned. A non-LG technician replaced the igniter, but it still didn't work. The gas valve was then replaced. It worked for a couple of drying cycles before failing again. This is far too much money to spend on an appliance that fails after only a few years, followed by repairs that do not resolve the problem. I purchased a dryer expecting years of dependable use. In my experience, the quality has been far below what the price should justify. LG, please do not respond to this review with generic instructions. Customers need durable appliances and lasting solutions. If LG cannot manufacture appliances that provide years of reliable service, it needs to stop selling them until it can. Based on this experience, I cannot recommend this dryer and totally agree with every review stating the dryer lasted a year and a half. I wish I'd didn't have to give it one star because it does not deserve it.
Verified Purchase
New unit purchase
Fewer bells and whistles compared to an older device. Didn't use half of them. This one serves the purpose of a dryer
Hi Rick, thank you for your practical review! We're delighted to hear your new DLE6100W is doing exactly what you need it to do and serving its purpose as a dependable dryer. Sometimes, keeping it simple really is the best way to go. We appreciate you sharing your perspective. Feedback like yours helps us better understand the features our customers value most and how our products fit into their everyday routines. If you ever have questions or need assistance getting the most out of your dryer, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/. We truly appreciate you taking the time to share your experience, and we hope your DLE6100W continues to make laundry day simple, reliable, and effortless for years to come!
Not the Dryer the Advertising Promises
This dryer does not perform the way the advertising leads you to expect. From the very first loads, it became clear that the moisture‑sensing system does not behave as described. The dryer repeatedly shuts off before all clothes are dry even when all clothes have very similar thicknesses. When the sensor touches one single dry item it will end the entire cycle while other items remain damp, and this happens consistently across normal household loads. We tried every setting, every cycle type, and every reasonable variation in how we loaded the machine, and the behavior never changed. The dryer simply does not complete a full load on its own. You end up restarting cycles again and again just to finish what should have been a straightforward drying job. For a major appliance, this is a fundamental performance problem. The way the sensor system operates creates a real, everyday frustration that buyers should be aware of. The advertising suggests a dryer that automatically adjusts and finishes loads accurately, but that is not what happens in regular use. People should not rely on those claims when deciding whether this model will meet their needs. Based on our experience, it does not deliver the performance described, and I would not choose this model again.
Hello. Thank you for sharing your review and experience regarding your LG DLE6100W Dryer. We appreciate your detailed feedback about the sensor dry cycle performance, and we want to help ensure your appliance dries your laundry efficiently. As a quick troubleshooting step, try cleaning the moisture sensor bars located inside the drum near the lint filter with a soft cloth and a small amount of rubbing alcohol to remove any invisible fabric softener buildup, or consider using the Timed Dry cycle for mixed-weight loads to ensure consistent heating. You can also explore additional tips to improve performance by visiting our guide at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We are committed to supporting you and want to look into this further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Worst purchase ever made
This was the worst experience I have ever had with any purchase that I have made in my 60 years. The dryer did not function properly yawls repair people could not fix it and y'all decided to refund my money. I have been in contact with your presidential liaison team for the past three months, trying to get a refund check and everybody keeps passing the book and I have still not received my refund.
Hello, Randy. Thank you for sharing what’s been happening with your LG Dryer refund process. We appreciate the details you provided about the unit not functioning properly, the repair attempts, and the ongoing communication with our Presidential Liaison team regarding your refund. Your feedback helps us understand what you’ve experienced with your specific LG case, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your refund‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Verified Purchase
washer length of time
washing machine takes way too long to clean clothes, my old dryer took 20-25 mins now this one takes an hour
We’re sorry to hear about your experience and understand how frustrating longer drying times can be. Newer dryers are designed to be more energy-efficient, which can result in longer cycles, but we’d be happy to help check settings or offer tips to improve performance. You may reach us at: 📞 1-888-542-2623 (Monday–Sunday, 8 a.m. to 9 p.m. ET) 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email
Verified Purchase
OK except for Warm setting
Overall it works well. I wish the Warm setting was a warmer as when I open the dryer to pull something out, it doesn't even feel warm
It’s great to hear that your DLE6100W is getting the job done! We really appreciate you sharing that feedback about the warmth—there’s nothing quite like that cozy, fresh-out-of-the-dryer feeling, and we want to make sure you’re getting it.If you’re looking for a bit more heat, you might try using the Timed Dry setting, which allows you to manually select a higher temperature for those loads that need an extra boost. Also, double-checking that the lint filter is crystal clear before each start can really help that warm air circulate exactly the way it should! If it still feels a bit too cool for your liking, our LG CareQ team is ready to help at 1-888-542-2623 [1] or through our support site at https://www.lg.com/ca_en/support/contact-us/ Thanks for being part of the LG family—we’re here to make sure your laundry days are perfect!