Customer reviews for LG 7.3 cu. ft. Electric Dryer forMember photos
Verified Purchase
I like my new LG Dryer
I'm happy with my new LG dryer. I like that the temperature of the heat in the dryer can be very low or high depending on how dry you want the laundry.
Welcome to the LG laundry family! We’re really glad to hear that you’re enjoying your new DLE6100W dryer. Having full control over temperature settings is designed to give you more flexibility, whether you're caring for delicate fabrics or drying heavier loads like towels, helping you get the results that best suit your laundry needs. Thank you so much for choosing LG to be part of your home. We truly appreciate your support and hope you continue to enjoy many more perfectly dried loads ahead. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/.
Verified Purchase
New unit purchase
Fewer bells and whistles compared to an older device. Didn’t use half of them. This one serves the purpose of a dryer
Hi Rick, thank you for your practical review! We're delighted to hear your new DLE6100W is doing exactly what you need it to do and serving its purpose as a dependable dryer. Sometimes, keeping it simple really is the best way to go. We appreciate you sharing your perspective. Feedback like yours helps us better understand the features our customers value most and how our products fit into their everyday routines. If you ever have questions or need assistance getting the most out of your dryer, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/. We truly appreciate you taking the time to share your experience, and we hope your DLE6100W continues to make laundry day simple, reliable, and effortless for years to come!
Verified Purchase
Simple to Use
Despite seeing lots of lights and options it is quite easy to operate. From choosing your heat level to suiting the cycle to your laundry. That was appreciated and it dries clothes in a reasonable amount of time.
Thank you for your positive feedback! We're delighted to hear that you find the appliance easy to operate and that it dries your clothes efficiently. Enjoy the convenience!
Verified Purchase
Great product
Dryer works amazing, we use normal mode and very dry and takes no time to dry at all. Only complaint is that dryer sheets do tend to get stuck in the seam where the lint trap is located, could cause a fire potentially if you don’t check it
Thank you for the fantastic review! We are thrilled that your dryer is working amazing and saving you time on the 'Normal' and 'Very Dry' cycles. Regarding your concern about dryer sheets: your safety is our top priority. We recommend ensuring the lint screen is pushed completely flush into its housing after every cleaning, as even a small gap can catch edges. To prevent sheets from wandering, many users find that switching to wool dryer balls or placing dryer sheets inside a small mesh laundry bag works perfectly. If you have any further questions, please reach us at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET).
Verified Purchase
Solid quiet drier
We replaced a worn-out 21-year-old GE model with similar features and are generally happy with this one. It's quieter than the GE (before it wore out) and if we have one complaint, it's that you can't change the heat settings on the different drying settings like we could with the GE (e.g., no high or low heat on the normal drying setting). Otherwise, it works as advertised.
We’re really glad to hear your new DLE6100W has been a solid upgrade from your previous unit and is delivering the quiet, reliable performance you were looking for. It’s always rewarding to know a new appliance is stepping in smoothly after many years of service from your old one. We also appreciate your thoughtful feedback regarding the heat settings across different cycles. Insights like yours are very valuable, as they help us better understand how customers interact with the controls in everyday use and where there may be opportunities to improve flexibility and customization. Overall, we’re happy to hear the unit is performing as expected and supporting your household needs well. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
Good dryer
The problems are great. Perfect to get the desired dryness of clothes. Would be a five if there were a light inside the drum to pickup small clothings
Thank you for sharing your feedback! We’re glad to hear the dryer is performing well and helping you achieve the dryness you want. We also appreciate your suggestion about adding a drum light—this is helpful input for future improvements. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/ We truly appreciate you taking the time to share your experience!
Verified Purchase
VERY disappointing
Bought this dryer to go with the washer I have. It was great until it wasn’t. It’s 2 years and 2 months old and suddenly wouldn’t stop running. Even after the cycle ended. The only way I could stop it was to open the door. Turns out there is a relay that gets stuck. Apparently a very common problem with LG dryers. Try a different brand and do some research. Read lots of reviews before you buy. Only a 1 year warranty (I forgot to buy the extended warranty). Who only has a 1 year warranty?
Thank you for taking the time to share your honest feedback on your DLE6100W. We understand how frustrating and disappointing it must be to experience an issue like this, especially after only a little over two years of use. While we’re glad the dryer initially performed well for you, we sincerely regret the concern you encountered with the unit continuing to run after the cycle ended. We understand how concerning this can feel, particularly when reliability is an important part of everyday home appliances. Your comments and experience are extremely valuable to us and will be shared internally, as customer feedback plays an important role in helping us improve both product performance and overall customer experience. Should you require further assistance or would like to explore available service options, please use reference number CNN260507391067 when contacting our LG CareQ team at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/ Thank you again for sharing your feedback—we truly appreciate the opportunity to listen and improve.
Horrible experience with Sam’s Club and LG Support
The worst experience I’ve ever had with appliances. Ordered this washer and dryer on 9/7, said it would be delivered on 9/17. Still no updates on 9/16, called Member Services, no one could provide me an update. Called on 9/18, still not status and got bounced around to Member Escalation and then to LG support. No one could tell me anything. Called again on 9/20 to cancel and even the cancellation was a horrific process. They verbally told me it will be cancelled but still no confirmation. If this is how all appliance experiences are like, I will never be ordering any appliances from Sam’s Club. Every option they gave me was worthless and lacked substance. I hope Sam’s CX team or Support team looks at this ticket and actually ensures my order is cancelled and revise their ordering process with appliance vendors. This whole thing has been such a horrible experience to deal with. Should have just stuck with the appliance stores.
Hi, Rush. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE6100W) model order and delivery to be handled smoothly from start to finish. If you haven't had the chance yet, we suggest reaching out to Sam's Club customer service at 888-746-7726 to check on your purchase. Once your model is delivered and installed, a handy tip to ensure everything runs well is to make sure the exhaust duct is clear and properly connected. If the duct is blocked or loose, it might affect how well it dries and could lead to longer cycle times. For more info about the products, feel free to visit https://www.lg.com/us/washers-dryers/lg-dle6100w-electric-dryer. If you still need help with your order status or cancellation confirmation, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to assist you. ^Juvy
Sensor causes clothes not to dry
We purchased this washer and dryer September 2024. The dryer has had a problem for the last 6 months and the sensor seems to keep making the dryer turn off before the clothes are dry. We did all the trouble shooting making sure the duct is clean as well as the inside where the sensor is etc. Now it basically takes at least 6 cycles to get the clothes only somewhat dry. So disappointed in a dryer that didn't even last a year...
Hi, Debra. Thank you for sharing your experience with your LG Dryer (DLE6100W) model. We understand how important it is for your appliance to dry clothes efficiently and consistently.<br /><br />Since you’ve already cleaned the duct and sensor area, one additional troubleshooting step is to run the dryer in a timed dry cycle instead of sensor dry. This helps determine if the issue is with the sensor system or the heating function itself. If clothes dry normally on timed cycles, the moisture sensor may need to be serviced. You can also ensure the load size is appropriate, as very small or very large loads can sometimes affect sensor readings. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue continues after trying these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
JUST WANT A-WORKING DRYER
My dryer worked for about 10 loads. Dealing with LG has been absolutely a challenge of my sanity. We FINALLY got a repair man to come and it was the delicate igniter. Now we wait another 10 days for part and another appointment for repair. The repairman was was good, and I have no complaints about him. I do NOT want email sent to me or calls from Chatbot or AI !!!
Hi, Donald. We appreciate you taking the time to share your review regarding your LG Gas Dryer, model DLG6101W. We recognize your shared experience with the igniter issue, the scheduling of your repair appointment, and the communication you have received. To help ensure your dryer functions safely and efficiently while you await your service visit, we recommend verifying that the external exhaust vent hood outside your home is completely clear of lint, debris, or bird nests, which will allow for proper airflow once the heating components are fully repaired. Additionally, keeping the internal lint filter completely clean before every load helps protect sensitive internal heating sensors and igniter assemblies from overheating. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James