Hi, Lauren. We appreciate you sharing your experience and review regarding your LG Dryer, model DLG6101W. We always aim to engineer durable appliances that bring efficiency and premium technology to your home laundry routines, and we want to ensure your system performs reliably for your household needs. To help verify the operational stability of your appliance, we recommend checking your home exhaust vent hood outside to ensure it opens freely and clearing out any potential lint accumulation from the internal vent pipe, as unobstructed exhaust airflow maximizes machine efficiency and prevents heat retention faults. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi! We appreciate you calling this out — your LG DLE6100W dryer is clearly getting the job done, but that timer behavior and missing interior light aren’t the experience we want you dealing with. We’ll make sure your feedback gets over to the product team so they can keep refining future designs. If you need anything else, you can always reach out to @LGUSSupport. ^James

Hi, Josh. Thank you for sharing your experience with us. We understand your concern about dealing with delays and cancellations, especially after anticipating the arrival of your LG Dryer (DLE6100W) model. We strive to provide excellent services and ensure a smooth experience. It seems like there might have been a bit of miscommunication with the delivery service. We suggest reaching out to Sam’s Club customer service directly at 888-746-7726 to chat about the issue, as they should be able to help with your refund request. In the meantime, if you want, you can send us a private message on social media @LGUSSupport with your order details, and we’d be happy to help you explore some alternative solutions. Thanks for your patience, and we’re looking forward to sorting this out for you. ^Juvy

Hello, Kimberly. We appreciate you sharing your thoughts on your new LG dryer. We understand how noticing the gas ignite and cycle during a run can catch your attention, and it’s great that you’re checking in to make sure everything is operating as expected. Heat cycling can be part of normal operation, but each LG unit behaves a bit differently depending on the model and settings. Here's a helpful link for reference on cycle operations: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dear Customer, We're sorry to know about your Dryer not working and we know how important it is to have it fix. Our aim is to provide quality service products to make Life's good. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation. We sincerely apologize for this inconvenience and we'll be looking forward to resolving your concern.

Hey there. Thank you for taking the time to leave us a review on the 7.3 cu. Ft. Ultra Large Capacity Rear Control Electric Energy Star Dryer. This differs from the kind of experience we hope to have, but we are here to help. You can easily contact us for your questions by sending us a private message on Facebook or Twitter using @LGUSSupport or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony