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Sams Club
Sams Club
Customer reviews for LG 7.3 cu. ft. Electric Dryer for
LG 7.3 cu. ft. Electric Dryer
4.1 out of 5 stars
stars342 ratings342 reviews
  1. 5 stars62% (213)
  2. 4 stars15% (50)
  3. 3 stars4% (13)
  4. 2 stars5% (16)
  5. 1 star15% (50)

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Showing 121-130 of 342 reviews
Oct 14, 2024
HP
1 out of 5 stars review

Quality is bad

First one was damaged upon delivery and I was lied to by a driver that he will submit for a replacement but he didnt that costs me 10 days of waiting. When I contact Samsclub customer service, they refused to let me return so I have to get it escalated to higher level. Got a replacement delivered as defective, the dryer keep turn off without drying the clothes

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reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLE6100W) model. We understand your concern about these delivery and product issues and appreciate your patience throughout this process. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. To help resolve the problem with your dryer shutting off unexpectedly, we recommend checking the lint filter and exhaust vent for any blockages. A blocked vent can cause the dryer to overheat and shut down to prevent damage. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. We’re here to assist you further, so please send us a private message on social media @LGUSSupport. Our team will work with you to ensure we find a suitable solution to your concerns. Thank you for giving us the opportunity to help. ^Juvy

Dec 8, 2025
DEBRA
1 out of 5 stars review

Sensor causes clothes not to dry

We purchased this washer and dryer September 2024. The dryer has had a problem for the last 6 months and the sensor seems to keep making the dryer turn off before the clothes are dry. We did all the trouble shooting making sure the duct is clean as well as the inside where the sensor is etc. Now it basically takes at least 6 cycles to get the clothes only somewhat dry. So disappointed in a dryer that didn't even last a year...

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reply from LG Digital Customer Care

Hi, Debra. Thank you for sharing your experience with your LG Dryer (DLE6100W) model. We understand how important it is for your appliance to dry clothes efficiently and consistently.<br /><br />Since you’ve already cleaned the duct and sensor area, one additional troubleshooting step is to run the dryer in a timed dry cycle instead of sensor dry. This helps determine if the issue is with the sensor system or the heating function itself. If clothes dry normally on timed cycles, the moisture sensor may need to be serviced. You can also ensure the load size is appropriate, as very small or very large loads can sometimes affect sensor readings. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue continues after trying these steps, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can assist you further. ^Juvy

Feb 15, 2025
Joe
1 out of 5 stars review

Worst dryer ever!

Worst dryer ever. First 3 months it was just not good. Took hours to dry on Senser drying but it worked. Now constant codes. LG sent a repair man who did a 30 second self test and said all was well. He blamed my duct and left. Disconnected from the duct and just blowing out the back it still codes and stops in 15-20 minutes. Started the claim proccess over and NO response. Call the tech who left his number and NO response. I am charging back my credit card.

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reply from LG Digital Customer Care

Hi there, Joe. Thank you for sharing your experience with us. We understand your situation and we can imagine how it must be when your dryer isn't working as expected.Based on what you're describing, it sounds like the error codes may be related to airflow or sensor issues. As a first step, we recommend checking for any lint buildup in the venting system, as restricted airflow can sometimes trigger error codes or cause drying cycles to stop prematurely. Additionally, ensure that the sensor inside the drum is clean and free from any residue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013Please send us a private message on Social Media @LGUSSupport with your model details and the specific error codes you're seeing, and we'll have our team assist you in resolving this as quickly as possible. We appreciate your patience and look forward to helping you!—Renzo

Nov 21, 2025
Rush
1 out of 5 stars review

Horrible experience with Sam's Club and LG Support

The worst experience I've ever had with appliances. Ordered this washer and dryer on 9/7, said it would be delivered on 9/17. Still no updates on 9/16, called Member Services, no one could provide me an update. Called on 9/18, still not status and got bounced around to Member Escalation and then to LG support. No one could tell me anything. Called again on 9/20 to cancel and even the cancellation was a horrific process. They verbally told me it will be cancelled but still no confirmation. If this is how all appliance experiences are like, I will never be ordering any appliances from Sam's Club. Every option they gave me was worthless and lacked substance. I hope Sam's CX team or Support team looks at this ticket and actually ensures my order is cancelled and revise their ordering process with appliance vendors. This whole thing has been such a horrible experience to deal with. Should have just stuck with the appliance stores.

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reply from LG Digital Customer Care

Hi, Rush. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE6100W) model order and delivery to be handled smoothly from start to finish. If you haven&#39;t had the chance yet, we suggest reaching out to Sam&#39;s Club customer service at 888-746-7726 to check on your purchase. Once your model is delivered and installed, a handy tip to ensure everything runs well is to make sure the exhaust duct is clear and properly connected. If the duct is blocked or loose, it might affect how well it dries and could lead to longer cycle times. For more info about the products, feel free to visit https://www.lg.com/us/washers-dryers/lg-dle6100w-electric-dryer. If you still need help with your order status or cancellation confirmation, just send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com, and we’ll be happy to assist you. ^Juvy

Feb 2, 2024
JJ
1 out of 5 stars review

Bad idea for me to try to buy it here

After 2 weeks of ordering the delivery guys came and told the dryer is having mold all around, screws are rusted, etc., so they can't deliver & install and left. I wasted a day of my work for this and have to deal with a lot of time & stress. Sam's & LG are pointing at each other for refund and I am stuck in between. I just need my refund, so I can buy something from a nearby appliance store. It's 3 weeks since we are able to wash & dry our clothes.

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reply from LG Digital Customer Care

Hi, there. We appreciate you letting us know about your experience with the LG Dryer ( DLE6100W) model. We apologize for the inconvenience and frustration you experienced with the delivery and installation process, as well as the confusion or inconvenience caused by the refund process. We understand how this impacted your time, work, and overall stress levels. This is certainly not the quality and service we strive to provide our valued customers. Please reach out to us on social media @LGUSSupport so we can help you further. We want to ensure that your experience with our products meets your expectations and delivers the performance you deserve. ^Juvy

Aug 26, 2023
Jim with Labs
5 out of 5 stars review

Verified Purchase

Works like a Charm

[This review was collected as part of a promotion.] It has changed our outlook on dryers. It runs well, clothes get dry promptly. .

Review from lg.com
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Oct 21, 2023
LGDogwood
5 out of 5 stars review

Verified Purchase

LG washer and dryer kudos

[This review was collected as part of a promotion.] We bought new LG washer and dryer. From that moment we found them to be exceptional.

Review from lg.com
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Nov 27, 2023
Lg dryer the best
5 out of 5 stars review

Verified Purchase

Good features, fast dry.

At first I was reluctant about it, but after few months use I love it. It dries super fast at just 40 minutes. Easy to use and not very loud at all.

Review from lg.com
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Feb 3, 2024
JLMPA
5 out of 5 stars review

Verified Purchase

Huge Capacity and Fast Dry

[This review was collected as part of a promotion.] I have had this machine for a month and it is impressive. Dries clothes fast and huge capacity.

Review from lg.com
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Oct 25, 2023
ngd1999
5 out of 5 stars review

Verified Purchase

works great

[This review was collected as part of a promotion.] so happy with this dryer,, works great,, great features.

Review from lg.com
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