Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLE6100W) model. We understand your concern about these delivery and product issues and appreciate your patience throughout this process. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. To help resolve the problem with your dryer shutting off unexpectedly, we recommend checking the lint filter and exhaust vent for any blockages. A blocked vent can cause the dryer to overheat and shut down to prevent damage. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. We’re here to assist you further, so please send us a private message on social media @LGUSSupport. Our team will work with you to ensure we find a suitable solution to your concerns. Thank you for giving us the opportunity to help. ^Juvy

Hi, Debra. Thank you for sharing your experience with your LG Dryer (DLE6100W) model. We understand how important it is for your appliance to dry clothes efficiently and consistently.<br /><br />Since you’ve already cleaned the duct and sensor area, one additional troubleshooting step is to run the dryer in a timed dry cycle instead of sensor dry. This helps determine if the issue is with the sensor system or the heating function itself. If clothes dry normally on timed cycles, the moisture sensor may need to be serviced. You can also ensure the load size is appropriate, as very small or very large loads can sometimes affect sensor readings. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue continues after trying these steps, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can assist you further. ^Juvy

Hi there, Joe. Thank you for sharing your experience with us. We understand your situation and we can imagine how it must be when your dryer isn't working as expected.Based on what you're describing, it sounds like the error codes may be related to airflow or sensor issues. As a first step, we recommend checking for any lint buildup in the venting system, as restricted airflow can sometimes trigger error codes or cause drying cycles to stop prematurely. Additionally, ensure that the sensor inside the drum is clean and free from any residue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013Please send us a private message on Social Media @LGUSSupport with your model details and the specific error codes you're seeing, and we'll have our team assist you in resolving this as quickly as possible. We appreciate your patience and look forward to helping you!—Renzo

Hi, Rush. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE6100W) model order and delivery to be handled smoothly from start to finish. If you haven&#39;t had the chance yet, we suggest reaching out to Sam&#39;s Club customer service at 888-746-7726 to check on your purchase. Once your model is delivered and installed, a handy tip to ensure everything runs well is to make sure the exhaust duct is clear and properly connected. If the duct is blocked or loose, it might affect how well it dries and could lead to longer cycle times. For more info about the products, feel free to visit https://www.lg.com/us/washers-dryers/lg-dle6100w-electric-dryer. If you still need help with your order status or cancellation confirmation, just send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com, and we’ll be happy to assist you. ^Juvy

Hi, there. We appreciate you letting us know about your experience with the LG Dryer ( DLE6100W) model. We apologize for the inconvenience and frustration you experienced with the delivery and installation process, as well as the confusion or inconvenience caused by the refund process. We understand how this impacted your time, work, and overall stress levels. This is certainly not the quality and service we strive to provide our valued customers. Please reach out to us on social media @LGUSSupport so we can help you further. We want to ensure that your experience with our products meets your expectations and delivers the performance you deserve. ^Juvy