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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 1,221-1,230 of 1,432 reviews
Feb 8, 2021
ScottBWK
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] We had a different manufacturer’s dryer that left everything wrinkled. It was so bad that we opted to buy a new one. After researching the reviews, we decided on this one. It has performed wonderfully well for us and we love it! Lots of choices for settings too.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Aug 8, 2024
ccape
5 out of 5 stars review

Lots of selections for washing & drying

[This review was collected as part of a promotion.] I bought the gas dryer & washer. I am very happy with them. I especially like that I can control them from the app on my phone. They run nice & quiet and chime when the load is completed and send you text message. I also like the sanitizing feature.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hello! Thank you for the awesome feedback on your LG Dryer! Love hearing the combo is keeping things quiet, convenient, and extra clean — the app control, gentle chime, and sanitizing options definitely make laundry feel a bit more high‑tech in the best way. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

Feb 28, 2021
AJ14
4 out of 5 stars review

great design, difficult pairing with phone

[This review was collected as part of a promotion.] I love the performance but the programming with your phone is challanging. i went on google and finally found a consumer who really helped with the pairing. I will say I still can't turn on/off the dryer remotely. otherwise its perfoming well.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jan 24, 2021
RockyRac
5 out of 5 stars review

It is smarter than I am!

[This review was collected as part of a promotion.] I bought this dryer at the recommendation of my electronic repairman after owning a Kenmore dryer for 20 years. He told me LG has the best performance record. I like the height- easy to fold clothes on top of it. It has a large capacity and many dry cycles for all types of clothing. I have used the steam feature once and have yet to use the WiFi feature.

Review from lg.com
Helpful?47J70BAQASXP15590868143
May 23, 2024
ElleBee24
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

Jun 29, 2024
Audie_1
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 12, 2021
JC21
4 out of 5 stars review

Worth the Investment

[This review was collected as part of a promotion.] This washer & dryer set were worth the investment. We've only had them a couple of months but we love them. This dryer looks nice, runs quiet and does the job. It is spacious and has lots of options.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jan 13, 2022
Lmall
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 1, 2023
tac503
1 out of 5 stars review

I was left expecting more

Misleading advertising can lead to dissatisfied customers. Don't picture your product with something that isn't included without any type of disclaimer whatsoever. On top of that the quality of construction seems to be declining in LG products. I'm getting tired of reconnecting my appliances to my wi-fi. Other than that the dryer is fairly nice, just don't picture it with a pedestal unless it actually comes with one, or AT LEAST put an asterisk (*) with a disclaimer ....

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from social/LG

Thanks so much for the chance to make things right. We’re disappointed to learn that your previous [visit/experience] did not meet your expectations. Thanks to your openness, we’re making changes to improve the quality of our products and services. To address the other concerns mentioned. We sincerely regret the misunderstanding with the advertisement. The LG Pedestal is not an accessory that is needed, This is just a suggestion for those that may have limited space or need the extra convenience in a washer. Before, We bid you a great day, We would also like to address the other issue mentioned regarding the Wi-Fi disconnecting frequently also. There are a variety of reasons why LG TV remains disconnected from Wi-Fi. Common causes include weak signals, out-of-current firmware, inaccurate date and/or time, Wi-Fi connection-blocking features, and use of the 5GHz spectrum. Hope some of this help. Going forward, We can be reached directly at our Customer Support number 800-243-0000. ~Tanisha

Apr 2, 2021
Mizzely
5 out of 5 stars review

Love this dryer!

[This review was collected as part of a promotion.] This dryer is so efficient that I'm always amazed by how quickly my clothes are dry, even at a low temperature. I love that I can set it to keep my clothes tumbling if I know I will be out of the house or in bed when it is done so I don't have wrinkles. Being able to refresh clothing with a short cycle is also great!

Review from lg.com
Helpful?47J70BAQASXP15590868143