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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 1,211-1,220 of 1,432 reviews
Oct 26, 2024
OWKELK
5 out of 5 stars review

Exceeded our expectations in every way!

Our only regret is that we did not purchase the pedestals which we intend to order after the necessary modifications are made to accommodate the additional height requirements.'Installation only took about 30-minutes. Everything exceeded our expectations.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Dryer (DLGX4001W) model. This model is designed with powerful TurboSteam™ performance, large capacity, and smart features that help deliver fast, efficient drying while keeping clothes looking their best. It’s wonderful that the installation went smoothly and that the unit has exceeded your expectations. Adding pedestals is a great way to enhance convenience and improve accessibility once your space is ready for the additional height. This unit is fully compatible with LG laundry pedestals, making it easy to upgrade when the time comes. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Mar 1, 2021
Notsoslimjim
1 out of 5 stars review

Wires fried after 2 months

[This review was collected as part of a promotion.] The wires fried inside the dryer after 2 months of use. My own research found the manufacturer doesn’t tighten the terminals enough from the factory and can cause arcing from the power cord. FIRE HAZARD.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Apr 18, 2021
radiohvactec
5 out of 5 stars review

Great drying machine

[This review was collected as part of a promotion.] We purchased this dryer last month and are very happy with its performance. It is very quite and efficient operation. The controls are easy to read and it is easy to select the cycle you want. It is also easy to make adjustments within the cycle selected.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jun 4, 2024
Anonymous
5 out of 5 stars review

Great Machines

[This review was collected as part of a promotion.] We bought scratch and dent front load washer and dryer. The experience has been so wonderful. To have so many options built in on both is a blessing. You don't have to guess how to wash or dry anything that fits those. Really is one of the best things we have purchased recently.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Aug 7, 2024
JDubs316
4 out of 5 stars review

Great look

Great look, quiet, easy setup minus the fact I didn’t realize the plug is based on age of the house/wiring - so this delayed my setup. I also didn’t put 5 star because I can’t figure out how to balance out the legs as they are not the same as the washer and the tool did not work.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jan 31, 2021
dkba
3 out of 5 stars review

Lots of options

[This review was collected as part of a promotion.] Only have had this dryer a few days. Dryer has lots of features including steam options like "Steam Fresh" for removing wrinkles from clothes that you don't want to iron. Like my old dryer I have found even with the dry sensor when doing heaver clothes the dryer completes a cycle before the clothes are fully dry. When this happens you can just add a second manual dry cycle to finish drying the load or increase the dry level modifier to a very dry setting.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 5, 2024
Vegas Contractor
1 out of 5 stars review

Dryers that don't dry

I can only agree with most of the reviews on this list. The dryers are pretty much useless. We called the service line we got told to reset the dryer and use it only on the speed dry setting and it worked for a few times, but it takes two or three hours plus times to dry. As a general contractor i see a lot of different systems and LG has been the worse product I have come seen and will try and discourage anyone from purchasing. .

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hi there. We understand your experience with your dryer fell short of your expectations. We'd like to take this opportunity to have a closer look into your issue! If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow. Blockages can be caused by an obstruction in the duct work or lint build up on your air filter. Please make sure your lint filters are clean and free of any debris. Please start your dryer on a normal cycle. Next, go outside where the dryer is vented and ensure the airflow is adequate. If there is weak/ no airflow, there might be a restriction that needs to be removed. Are you receiving an error code? Feel free to reach out to us so that we can help zero in on the cause and help resolve the issue! We're available via PM on social media at the handle @LGUSSupport. Be sure to include your phone number, model number, serial number, and error code should you be receiving one. It would be our pleasure to help! ^Chris http://spr.ly/6429Vyc93

Jan 21, 2021
JTPALH
5 out of 5 stars review

Easy to Use, Works as Advertised

[This review was collected as part of a promotion.] We've had this dryer for a couple of weeks. We've used several cycles, including the manual settings. It does a nice job. Absolutely no complaints. We probably will not use all of the features, but it is nice knowing that there are smart options, and multiple settings for special loads. It's also a solid piece of machinery. Definitely recommend it.

Review from lg.com
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Mar 18, 2021
briank206
5 out of 5 stars review

Looks great, works great, silent.

[This review was collected as part of a promotion.] After many years I replaced another LG dryer with this one - I have yet to try the steam feature however the numerous drying settings are great and clothes come out perfect. I have been extremely satisfied with LG products for years and expect this one to last for years to come. p.s. this model is silent!

Review from lg.com
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Jun 11, 2024
Gregory78
3 out of 5 stars review

Disappointed.

Purchased 11 mo. ago. Experienced a problem. Dryer would not stop running after cycle completed. Waiting on repair for about a week now. Process has not been that smooth. Discovered that sometimes it will work okay, other times not. Have to unplug it after every use. We are waiting on a new motherboard. Otherwise, I like the dryer.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Thank you for taking the time to share your experience with us, Gregory. We understand the inconvenience caused by the issue with your dryer and aim to resolve it promptly. At LG, we take pride in delivering exceptional products and services. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless experience. As you already have someone to repair the unit, we assure you that this will be taken care of. In the meantime, if you require any further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. They will be happy to assist you and provide updates on the repair process. `Liz