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Customer reviews for HP 17.3" FHD Windows 11 Laptop | Intel Core i5 | 8GB RAM | 512GB SSD | 2-Year HP Care Pack w/Accidental Damage Protection for
HP 17.3" FHD Windows 11 Laptop | Intel Core i5 | 8GB RAM | 512GB SSD | 2-Year HP Care Pack w/Accidental Damage Protection
4.2 out of 5 stars
stars58 ratings32 reviews
  1. 5 stars59% (34)
  2. 4 stars21% (12)
  3. 3 stars14% (8)
  4. 2 stars0% (0)
  5. 1 star7% (4)
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Showing 21-30 of 32 reviews
Aug 21, 2025
Tanya
4 out of 5 stars review

NO TOUCHSCREEN

Decent laptop. Stated it was touchscreen, which is one of the reasons I went for this one, but note it is NOT a touchscreen. It has a touchPAD, but is definitely NOT a touchscreen.

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Jan 3, 2026
um num
4 out of 5 stars review

Verified Purchase

HP 17 Laptop PC 17.3"

I'm happy with it

Review from hp.com
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Dec 29, 2025
Anonymous
4 out of 5 stars review

Verified Purchase

present

given as a xmas gift

Review from hp.com
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Jan 15, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

speedy

so far so good

Review from hp.com
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Apr 17, 2026
BillysGal
4 out of 5 stars review

NOT A TOUCHSCREEN like the specifications say!

I just picked up this new laptop after returning another one yesterday that kept freezing up on me. I diligently searched for an HP laptop that was a touchscreen as well as backlit keyboard. The specifications of this laptop say it is a touchscreen. Unless I got a defective one, this is NOT a touchscreen. Now, I have to take this one back and downgrade to a 15.6" model that is a touchscreen with a backlit keyboard. Two things that are a must have for me!

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Jul 21, 2025
Michael
1 out of 5 stars review

this is not a touch screen. in the description it indicated that it was touch screen, which is why i purchased.

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Dec 7, 2025
LS
5 out of 5 stars review

Decent basic laptop

Got this to use it for work, seems to do the job. Easy enough to set up, it takes you step by step. Some webpage items I use for work take a couple seconds longer than my MacAir did to download but it's not all the time. It is larger so keep in mind if you plan to tote it around.

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Dec 4, 2025
STEVEN
1 out of 5 stars review

Not a Touch Screen, and they don't seem to care

As others stated. IT IS NOT A TOUCHSREEN as stated in the specifications. A trip to store was fruitless, they have same non-touch devices (Thought maybeeeee they sent one in error, NOT). Two chats went nowhere. One phone call at least acknowledged the fact it is listed incorrectly. Got $10 gift card. Ultimately I may return, and go build same on hp.com and skip the 2 year accident policy. Laptop would be $30 more than what I paid on sale.

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Jan 7, 2026
CHRISTINE
1 out of 5 stars review

This is not a touchscreen - the specs say it is

I'm only giving a 1 star rating because it is not a touchscreen, although the specs say it is. The person I bought it for specifically wanted a touchscreen so I had to return it. The specs on the website description should be corrected. I have a similar HP model and I love it, so the 1 start review is solely based upon the incorrect specs on the website.

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Jul 16, 2025
Stanley
5 out of 5 stars review

It appears to be a solid laptop.

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